Roles & ResponsibilitiesManage day to day operations of the Training Centre assigned to you is well-managed and daily operations are carried out without any lapses;Ensure overall customer service of the reception counter is maintained at a satisfactory level, where visitors visit and leave the space delightedManage staff under your supervision complete their daily operation duties to facilitate class administration processesTo ensure that all documentation for class start is readily prepared and completed for Trainers to apply during the start of classesEnsure all transfer and withdrawal processes are completed accurately and timely as per required by the Company and/or Program PartnersEnsure that all documents submitted meet the standard for invoicingReport in a timely fashion, any disruptions, challenges, and non-compliant behaviours that are affecting daily operations at the Training Centre. RequirementsCompetency in interpersonal and communication skillsComputer literacy with proficiency in MS Office applications Excellent in service skillsNegotiation skillsAt least 5 year(s) of relevant experience in Supervisory role in Customer ServiceDynamic individual with service aptitude, passion for service delivery and a proactive approachStrong written and oral communication skills, analytical, administrative and interpersonal skillsA strong team player with positive work attitude and committed to work duties to maintain and exceed the expected service level where requiredAbility to function effectively and multi-task in a fast-pace, dynamic environmentIT savvy with good working knowledge of Microsoft, web-based applications and Training Management System (Preferably)Support work before office commencement and/or extended hours under staggered shift duty arrangement as well as weekend a must

As a Student Services Executive, you will play a pivotal role in ensuring a positive and enriching experience for our students.You will be responsible for providing exceptional support to students, addressing their concerns, and fostering a supportive and positive environment, to encourage students to embark on Life-long learning. This role requires strong interpersonal skills, empathy, and a passion for helping others succeed.ResponsibilitiesProvide personalized assistance to students regarding academic, administrative, and personal matters.Offer guidance on academic programs, course selection, and career pathways to students.Delivery & inoculate an excellent service culture to enhance student experience.Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests.Maintain accurate records of student interactions, issues raised, and resolutions provided.Handle collection of payments and all centre related administrative dutiesRequirementsPriority & better compensation for candidates who able to work Weekend shiftMinimum A level / Diploma in any discipline will have an advantage.Dynamic individual with service aptitude, passion for service delivery and a proactive approachGood written & oral communication skillsStrong team player with self-initiatives & commitment to excel.Ability to function effectively and multi-task in a dynamic environment.Structured career progression plan to groom potential candidates

Job Specifications (Assistant Cook) Responsible for the preparation of food to be served, complying with all applicable sanitation, health and personal hygiene standards and following established food production and preparation procedures. Prepare food for service (e.g. cutting vegetables, meats, preparing sauces, etc.), which is according to the established specification requirements and procedures, menu recipes and presentation instructions at all times.Ensure the availability of supplies and food or approved substitutions in adequate time for preparation.Set up and stock stations with all necessary supplies to prepare for service.Ensure that food comes out simultaneously, in high quality and in a timely fashion which is compliant with established standards. Plans food production to coordinate with meal serving hours so that the standards of excellence, quality, temperature and appearance of food are maintained at all times.Cook menu items in cooperation with the rest of the kitchen team.Stores all food properly and safely, marking the date and item. Maintain a prepared, clean and sanitary work area at all times; clean and maintain equipment used in food preparation.Maintain stock inventory appropriately and ensure that all storage areas are tidy and all products are stored appropriately.Comply with hygiene and sanitation regulations and safety standards at all times.To ensure proper handling of all kitchen equipment at all times.Answer, report and follow the instructions of the Head Chef and/or Chef in-charge at all times.Maintain a positive and professional approach with co-workers and customers.To report any necessary equipment repair and maintenance, workplace incidence or failure to meet performance standards by any of the kitchen staff to higher authority.To act in the best interest of the company in all circumstances. Any other appropriate duties and responsibilities as assigned.

· Assist in Marketing Communications of the organization, including maintenance of websites, mobile apps and social media platforms, media relations and press releases.· Assist in the branding, communications, sales and distribution of the organization’s products & services.· Assist in proposals, tenders and submissions of new and existing projects.· Collaborate and communicate with internal and external stakeholders.· Assist in planning and coordinating of all marketing and branding exercises, trade shows and major promotions.· Gather design inputs from event partners & work with designers to develop EDMs and collaterals.· To review, implement and assist in the retail and food service marketing activities when required.· To stay up to date with the latest social trends and public’s preferences.· To create creative and engaging content to gain traction across the various social media platforms as well as managing them.· To be involved in the development of new products.· To identify business opportunities and to develop new business.· To conduct market and field study when required.

Role DescriptionThis is a full-time on-site role for a Duty Manager position at Mondrian Singapore Duxton. The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction. They will handle guest inquiries and resolve any issues that may arise. The Duty Manager will also manage the front desk and supervise the team, ensuring smooth operations and excellent customer service. How your day looks like?Take ownership and responsibility for Duty Management shiftsRecord in the Duty Log all/any incidents that occur in the hotel and follow up with the Front Office Director and/or Hotel ManagerReport any accident, incident, theft for both internal and external guests, and liaise with Security & Safety Manager as appropriateKnowledge of all arrivals and departures, using guest name at all timesCheck current day arrivals and departures, taking appropriate action in the event of fully booked situationsFully conversant with current availability situation at any given time, and also future availabilityFully conversant with all hotel room types, numbers, layout, locations, ratesLiaise with Housekeeping and Engineering as required for Out Of Order roomsEnsure accuracy of input into reservation/front desk systems, and content/legibility of registration cardsManage upselling opportunities, email capture and other Front Office initiativesEnsure all necessary supplies are available for the Front Desk in order to work efficiently and oversee ordering/completion of Purchase Orders in line with hotel policies and proceduresUndertake and complete any special projects, tasks or other reasonable request by Front Office Director and/or Hotel ManagerMeet and welcome regular, global card holders and VIP guestsEnsure Front Door entrance is covered at all timesEnsure guest privacy and security, respecting confidential informationEnsure all guest special requests are followed through and administratedEnsure Front Desk Agents are fully conversant with correct policies and procedures for: Reservation enquiries and booking requests, allocation of rooms, pre-allocation and handling of Group arrivals, registering guests, offering assistance with luggage and/or escort to guestrooms, VIP guests/walk-ins, and handling complaints/feedback.Follow up on any doubtful accounts passed on by Front Desk AgentsAuthorize and sign paid outs, corrections, adjustments and cashier’s bankingBe fully involved in the preparation of departmental and hotel budgets as well as any other financial reports if requestedEnsure Front Desk Agents balance their close of shift and resolve any discrepancies in audit and cash float balancingFully conversant with foreign exchange proceduresFully conversant with hotel credit policy as it relates to: cash payments, credit card payments, account to company, voucher payment, and third party payment.

• Be part of a friendly service team • Greet and serve customers in a fast and friendly manner • Learn about food preparation and customer service • Ensure that the restaurant is clean

• Be part of a friendly service team • Greet and serve customers in a fast and friendly manner • Learn about food preparation and customer service • Ensure that the restaurant is clean

• Serve as the Hospitality Expert/Lead in the restaurant • Deliver exceptional in-store feel good experiences at all times • Implement and execute Service Centric and Family Marketing initiatives and programmes • Create feel good moments and turn them to memories that last, exceeding guest’s expectation

•Be part of a friendly service team •Creating a fun atmosphere for families and children by planning and executing in-store Family togetherness activities

•Be part of a friendly service team •Creating a fun atmosphere for families and children by planning and executing in-store Family togetherness activities

• Take charge of Quality, Service, and Cleanliness assurance within the restaurant operations • Supervise store operations, cash control, and shift management • Manage a high-performance team and develop their talents • Drive recruitment, training, and marketing campaigns

Responsible for the preparation of food to be served, complying with all applicable sanitation, health and personal hygiene standards and following established food production and preparation procedures. Prepare food for service (e.g. cutting vegetables, meats, preparing sauces, etc.), which is according to the established specification requirements and procedures, menu recipes and presentation instructions at all times.Ensure the availability of supplies and food or approved substitutions in adequate time for preparation.Set up and stock stations with all necessary supplies to prepare for service.Ensure that food comes out simultaneously, in high quality and in a timely fashion which is compliant with established standards. Plans food production to coordinate with meal serving hours so that the standards of excellence, quality, temperature and appearance of food are maintained at all times.Cook menu items in cooperation with the rest of the kitchen team.Stores all food properly and safely, marking the date and item. Maintain a prepared, clean and sanitary work area at all times; clean and maintain equipment used in food preparation.Maintain stock inventory appropriately and ensure that all storage areas are tidy and all products are stored appropriately.Comply with hygiene and sanitation regulations and safety standards at all times.To ensure proper handling of all kitchen equipment at all times.Answer, report and follow the instructions of the Head Chef and/or Chef in-charge at all times.Maintain a positive and professional approach with co-workers and customers.To report any necessary equipment repair and maintenance, workplace incidence or failure to meet performance standards by any of the kitchen staff to higher authority.To act in the best interest of the company in all circumstances. Any other appropriate duties and responsibilities as assigned.

- Responsible for ensuring and maintaining high level of customer satisfaction and attend to customer issues promptly, to provide excellent service standards at all times, and to ensure courteous and efficient service to the customers. - To prepare the cafeteria outlet for daily operations. This includes but is not limited to the following: Prepare counter area, food displays, serving utensils and cutleries are properly placed and available to the customers at all times; Ensure condiments are refilled; Perform all other preparation tasks (e.g. prepare beverages, fruits, vegetables and serving points); Perform general housekeeping and cleaning duties. - Dish out and serve food in the assigned plates and approved portions. - Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchen staff are running out of items, etc.) - To perform the cashiering role which includes ensuring correct items are keyed into the POS system, collection of payment and to return change or credit card to the customers. - Responsible for the cleaning of dining utensils and kitchen utensils on site. - Be proactive and vigilant in service. - Interact with customers in a pleasant and calm manner. - Comply with hygiene and sanitation regulations and safety standards at all times. - To comply with grooming and appearance standards at all times. - Any other appropriate duties and responsibilities as assigned.

Key ResponsibilitiesPerform cashiering dutiesAssisting in packing and tagging of sales itemsCoordinate with retail staff for product inquiries and price checkAssists in the maintenance of the retail storePerforming end-of-day closing of cashier counter Pre-requisitesPossess good cashiering and customer service skillsetPossess positive attitude and mindset, a good team playerEnjoy outdoor work and love for plants and natureBasic computer knowledgeAble to converse in English, those who are able to communicate with Mandarin speaking customers an added advantage6 days’ work week with Off Day on weekday for Full Time positionAble to work shift duties, weekend and public holidaythose who are able to work only weekday evening or weekend are welcome to apply for part time positionSingaporean or Siungapore PR only

Key Responsibilities：Physically fit and able to carry goodsJob duties include assist in transportation of goods transfer or staff between the outlets or customer’s premises when the need arises.May entail carrying of stock and collection of stock from outlets or to customer’s premises.Internal customer- centric and service- minded approach Job Requirement:Possess Singapore Class 3 with good eyesight and a clean, driving recordPossess a pleasant disposition and familiar with Singapore roadsVehicle cannot be driven home