Guest Experience Leader (Full Time)
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Food Services | Food and Beverage Service | Executive / Service Supervisor
Job Type:
Full Time
Job Suitable For:
#foreveryoung#inclusive#greatstart#midcareer#newstart#flexitime#youth#nohashtag#skills-training
Benefits:
free food & beverages
training opportunities
No. of Vacancies:
20
Job Description
• Serve as the Hospitality Expert/Lead in the restaurant
• Deliver exceptional in-store feel good experiences at all times
• Implement and execute Service Centric and Family Marketing initiatives and programmes • Create feel good moments and turn them to memories that last, exceeding guest’s expectation
Job Criteria/Requirements
Qualifications:
N' Levels
Must-have skills:
• AT LEAST 1-2 YEARS OF RELEVANT CUSTOMER SERVICE EXPERIENCE • CONFIDENT, FRIENDLY WITH A STRONG DESIRE TO CONNECT AND SERVE GUESTS IN A PERSONAL WAY • STRONG COMMUNICATOR WHO IS ABLE TO LISTEN TO GUESTS NEEDS / CONCERNS AND PRO-ACTIVE AND ACTS WITH INITIATIVE IN RESOLVING CUSTOMERS’ CONCERNS • WILLINGNESS TO WORK SHIFT HOURS, WEEKENDS AND PUBLIC HOLIDAYS
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