Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand and Macau.
Operating more than 350 stores, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts.
Apply now to be part of the team in Singapore!
LUXURY VENTURES PTE.LTD
Job Description: To assist driver to pick up and load cargo from warehouse into the delivery truck To unload and deliver cargo from loading bay to retail stores (Not required to drive) Requirements: Physically Fit Working hours: 5.5 days per week Mon-Fri 8.30am-5.30pm (1 hour break time not paid), Sat 8.30am-12.30pm
LUXURY VENTURES PTE.LTD
Job Description • Ensure goods are safely and timely delivered/collected • Maintain and ensure cleanliness of company vehicle • Assist in loading and unloading goods from warehouse to places • Strictly adhere to regulations and safety standards • Delivery and collection of goods • Provide friendly service to our customers • Any other ad-hoc duties as assigned by managers or supervisors Requirements • Possess a valid Singapore class 3 driving license (Manual) • Physically Fit • Clean driving records
Bath & Body Works
POSITION SUMMARY Lead the Store by representing the Brand and driving its initiatives whilst aligning to Valiram procedures and quest for excellence Oversee all aspects of store performance through sales management, operational excellence and people leadership, as well as store visual aesthetics and environment Maintain inventory integrity – minimise stock losses & ensure monthly (& daily if necessary) stock counts Foster a positive, engaging and ethical working environment KEY AREAS OF RESPONSIBILITIES Drive the Sales and maximize Profitability Execute the main sales initiatives of the Brand Daily, weekly and monthly action plan to deliver the expected sales results Analyse sales figures, monitor expenses to optimize sales and profits Optimize the duty rosters to guarantee proper floor coverage, maximise sales whilst minimizing payroll expenses Achieve High Service Standards Lead the team and put in place appropriate action as to offer a WOW Service experience to the customer Provide continuous coaching to floor staff on customer service, selling skills, product knowledge, etc. to ensure the highest level of service is achieved Work with the team to best handle customer complaints Maintain Best Retail Standards Perform and supervise store opening and closing procedures and to ensure the process is in compliance with company SOPs Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times Ensure visual merchandising are implemented efficiently Be vigilant and practice regular checks on staff movements during operating hours Inventory Integrity Work with the store staff to manage inventory and minimize stock losses Monthly stock take routine to ensure Inventory accuracy and submission of reports on timely manner Play a leading role when inventory integrity issues occur –Investigate and recommend corrective actions Team Leadership Lead the recruitment process for front line staff and work together with relevant HR Dept. to successfully close the vacant positions in the store Conduct on the job trainings and give proper product trainings/knowledge and lead the floor staff in achieving sales and other store target Regular store meetings to ensure accurate and consistent communication to the staff Conduct staff appraisal and quarterly performance review Provide specific development for the Assistant Store Manager and Supervisor by assigning accountabilities and training with consistent follow up and feedback Improve staff morale leading to positive and dynamic working attitude Maintain general and acceptable staff working conditions Staff to conduct themselves in a proper and professional manner in compliance with the Code of Business Conduct Reporting Ensure the appropriate daily, weekly and monthly reports submission are delivered on time Any Ad Hoc reports and requests by the Management/Brand
Bath & Body Works
Job Description & Requirements Salary • Monday - Thursday: $14/hr • Friday - Sunday: $16/hr Job Description • Support day-to-day retail operations as a Brand Ambassador. • Achieve Individual sales and Store sales targets. • Perform cashiering duties and various payment transactions in-store. • Manage in-store visual merchandising display and floor-set changes. • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. • Work with the Manager to best handle customer complaints. Requirements • Energetic and proactive individuals who can work in a dynamic environment. • Sales and customer-oriented. • Excellent customer service and communication skills. • Working hours: 35 hours per week (include weekend, PHs), retail hours.
Bath & Body Works
Full-Time Staff Benefits 1. Attractive salary package (basic + commission) – up to $2,000++ 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave – 14 days 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Support day-to-day retail operations as a Brand Ambassador. • Achieve Individual sales and Store sales targets. • Perform cashiering duties and various payment transactions in-store. • Manage in-store visual merchandising display and floor-set changes. • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. • Work with the Manager to best handle customer complaints. Requirements • Energetic and proactive individuals who can work in a dynamic environment. • Sales and customer-oriented. • Excellent customer service and communication skills. • Working hours: 44 hours per week (include weekend, PHs), retail hours.
Bath & Body Works
POSITION SUMMARY Assist Manager in the day to day operations of a retail store, indirectly oversees all store functions KEY AREAS OF RESPONSIBILITIES Drive the Sales Deliver store’s / outlet’s sales performance Communicate information on sales goals and targets to the team on a continuous basis Prepares necessary sales reports for Managers Deliver WOW Experience Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW. Delivery Operation Excellence Conduct daily briefing to retail staff on target and highlights of the day Monitor stock availabilities Maintain compliance of Store SOP at all times. Maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS Prepares monthly reports for Managers Develop Team Supervise retail staff Encourage the team to demonstrate Valiram Entrepreneurial Spirit Second in charge in the absence of Manager to look into staff-related matters REQUIREMENT Minimum 5-7 years of total retail experience with a minimum of 3 years in a supervisory role. Diploma/Bachelor’s degree (desirable) in related field or equivalent experience. Ability to communicate, influence, and negotiate effectively with all levels of leadership. Proven organizational skills – able to manage multiple demands with competing priorities and allocate time effectively. Ability to analyze situations and resolve issues with innovation and creativity. Ability to challenge and influence operational processes
Beauty Love
Job Description • Support day-to-day retail operations as a Brand Ambassador • Achieve Individual sales and Store sales target • Execute sales strategies and action plans implemented by the Managers • Perform cashiering duties and various payment transactions in store • Manage in-store visual merchandising display and floor set changes • Ensure all monies and sales transactions are accordance to the operation procedures • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers • Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times • Work with the Manager to best handle customer complaints • Comply with Brand standards, company SOP and the Code of Business Conduct • Perform store opening and closing procedures and to ensure the process follows company SOPs • Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times • Any Ad Hoc duties as assigned by the management Requirements • Energetic and proactive individuals who can work in dynamic environment • Sales and customer oriented • Excellent customer service and communication skills • 5 days, 44 hours per week (include weekend, PHs), retail hours
Bvlgari
Full-Time Staff Benefits 1. Attractive salary package 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description Work to hit individuals sales and other store target. Execute sales strategies and action plans implemented by the Managers. Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times. Work with the Manager to best handle customer complaints. To comply with Brand standards, company SOP and the Code of Business Conduct. Perform store opening and closing procedures and to ensure the process is in compliance with company SOPs. Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times. Ensure visual merchandising are implemented efficiently. Be vigilant and practice regular checks on staff movements during operating hours. Working together with Managers and floor to manage inventory and minimize stock losses. Conduct daily, monthly stock count for store. Monitor and coordinate receiving of merchandise and price tagging according to operation procedures. Updating customer database on frequent basis. Responsible for all stock control documentation. Ensure timely and accurate submission. Any Ad Hoc reporting as required by the Managers. Requirements Energetic and proactive individuals who can work in a dynamic environment. Sales and customer-oriented. Excellent customer service and communication skills. Working hours: 44 hours per week (include weekend, PHs), retail hours.
Cartier
Full-Time Staff Benefits 1. Attractive salary package 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description Work to hit individuals sales and other store target. Execute sales strategies and action plans implemented by the Managers. Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times. Work with the Manager to best handle customer complaints. To comply with Brand standards, company SOP and the Code of Business Conduct. Perform store opening and closing procedures and to ensure the process is in compliance with company SOPs. Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times. Ensure visual merchandising are implemented efficiently. Be vigilant and practice regular checks on staff movements during operating hours. Working together with Managers and floor to manage inventory and minimize stock losses. Conduct daily, monthly stock count for store. Monitor and coordinate receiving of merchandise and price tagging according to operation procedures. Updating customer database on frequent basis. Responsible for all stock control documentation. Ensure timely and accurate submission. Any Ad Hoc reporting as required by the Managers. Requirements Energetic and proactive individuals who can work in a dynamic environment. Sales and customer-oriented. Excellent customer service and communication skills. Working hours: 44 hours per week (include weekend, PHs), retail hours.
Chopard
Full-Time Staff Benefits 1. Attractive salary package 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description Work to hit individuals sales and other store target. Execute sales strategies and action plans implemented by the Managers. Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times. Work with the Manager to best handle customer complaints. To comply with Brand standards, company SOP and the Code of Business Conduct. Perform store opening and closing procedures and to ensure the process is in compliance with company SOPs. Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times. Ensure visual merchandising are implemented efficiently. Be vigilant and practice regular checks on staff movements during operating hours. Working together with Managers and floor to manage inventory and minimize stock losses. Conduct daily, monthly stock count for store. Monitor and coordinate receiving of merchandise and price tagging according to operation procedures. Updating customer database on frequent basis. Responsible for all stock control documentation. Ensure timely and accurate submission. Any Ad Hoc reporting as required by the Managers. Requirements Energetic and proactive individuals who can work in a dynamic environment. Sales and customer-oriented. Excellent customer service and communication skills. Working hours: 44 hours per week (include weekend, PHs), retail hours.
Coach
Job Description & Requirements Full-Time Staff Benefits 1. Attractive salary package (basic + allowance + commission) 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave – 14 days 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Support day-to-day retail operations as a Brand Ambassador. • Achieve Individual sales and Store sales targets. • Perform cashiering duties and various payment transactions in-store. • Manage in-store visual merchandising display and floor-set changes. • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. • Work with the Manager to best handle customer complaints. Requirements • Energetic and proactive individuals who can work in a dynamic environment. • Sales and customer-oriented. • Excellent customer service and communication skills. • Working hours: 44 hours per week (include weekend, PHs), retail hours.
Ferragamo
Full-Time Staff Benefits 1. Attractive salary package (basic + allowance + commission) 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Support day-to-day retail operations as a Brand Ambassador. • Achieve Individual sales and Store sales targets. • Perform cashiering duties and various payment transactions in-store. • Manage in-store visual merchandising display and floor-set changes. • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. • Work with the Manager to best handle customer complaints. Requirements • Energetic and proactive individuals who can work in a dynamic environment. • Sales and customer-oriented. • Excellent customer service and communication skills. • Working hours: 44 hours per week (include weekend, PHs), retail hours.
Furla
Job Description & Requirements Full-Time Staff Benefits 1. Attractive salary package (basic + allowance + commission) 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave – 14 days 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Support day-to-day retail operations as a Brand Ambassador. • Achieve Individual sales and Store sales targets. • Perform cashiering duties and various payment transactions in-store. • Manage in-store visual merchandising display and floor-set changes. • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. • Work with the Manager to best handle customer complaints. Requirements • Energetic and proactive individuals who can work in a dynamic environment. • Sales and customer-oriented. • Excellent customer service and communication skills. • Working hours: 44 hours per week (include weekend, PHs), retail hours.
Hugo Boss
Full-Time Staff Benefits 1. Attractive salary package (basic + commission) 2. Medical and Insurance coverage 3. Dental & Optical coverage 4. Annual Leave – 14 days 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Customer service - deliver on-brand service to welcome and establish relationship with customers for long term friendships. • Sales generation - meet personal and store sales goals through self-development in Jet Set Service Program. • After sale care - continue to grow relationships and encourage loyalty to Michael Kors. • Fashion conscious - actively follow fashion trends and able to offer styling tips. • Operations - team player to achieve operational excellence in store standards, stock receiving and movements and keeping to company SOPs. Requirements • Stylish, engaging and results-driven • Positive, energetic and want to make a difference • Willingness to learn • Passion in fashion and retail • 44 working hours per week (include weekends and PH) in retail hours
IWC
Full-Time Staff Benefits 1. Attractive salary package 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description Work to hit individuals sales and other store target. Execute sales strategies and action plans implemented by the Managers. Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times. Work with the Manager to best handle customer complaints. To comply with Brand standards, company SOP and the Code of Business Conduct. Perform store opening and closing procedures and to ensure the process is in compliance with company SOPs. Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times. Ensure visual merchandising are implemented efficiently. Be vigilant and practice regular checks on staff movements during operating hours. Working together with Managers and floor to manage inventory and minimize stock losses. Conduct daily, monthly stock count for store. Monitor and coordinate receiving of merchandise and price tagging according to operation procedures. Updating customer database on frequent basis. Responsible for all stock control documentation. Ensure timely and accurate submission. Any Ad Hoc reporting as required by the Managers. Requirements Energetic and proactive individuals who can work in a dynamic environment. Sales and customer-oriented. Excellent customer service and communication skills. Working hours: 44 hours per week (include weekend, PHs), retail hours.
Jaeger-LeCoultre
Full-Time Staff Benefits 1. Attractive salary package 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description Work to hit individuals sales and other store target. Execute sales strategies and action plans implemented by the Managers. Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times. Work with the Manager to best handle customer complaints. To comply with Brand standards, company SOP and the Code of Business Conduct. Perform store opening and closing procedures and to ensure the process is in compliance with company SOPs. Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times. Ensure visual merchandising are implemented efficiently. Be vigilant and practice regular checks on staff movements during operating hours. Working together with Managers and floor to manage inventory and minimize stock losses. Conduct daily, monthly stock count for store. Monitor and coordinate receiving of merchandise and price tagging according to operation procedures. Updating customer database on frequent basis. Responsible for all stock control documentation. Ensure timely and accurate submission. Any Ad Hoc reporting as required by the Managers. Requirements Energetic and proactive individuals who can work in a dynamic environment. Sales and customer-oriented. Excellent customer service and communication skills. Working hours: 44 hours per week (include weekend, PHs), retail hours.
Longchamp
Full-Time Staff Benefits 1. Attractive salary package (basic + commission) 2. Medical and Insurance coverage 3. Dental & Optical coverage 4. Annual Leave – 14 days 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Customer service - deliver on-brand service to welcome and establish relationship with customers for long term friendships. • Sales generation - meet personal and store sales goals through self-development in Jet Set Service Program. • After sale care - continue to grow relationships and encourage loyalty to Michael Kors. • Fashion conscious - actively follow fashion trends and able to offer styling tips. • Operations - team player to achieve operational excellence in store standards, stock receiving and movements and keeping to company SOPs. Requirements • Stylish, engaging and results-driven • Positive, energetic and want to make a difference • Willingness to learn • Passion in fashion and retail • 44 working hours per week (include weekends and PH) in retail hours
Longchamp
Full-Time Staff Benefits 1. Attractive salary package (basic + commission) 2. Medical and Insurance coverage 3. Dental & Optical coverage 4. Annual Leave – 14 days 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Customer service - deliver on-brand service to welcome and establish relationship with customers for long term friendships. • Sales generation - meet personal and store sales goals through self-development in Jet Set Service Program. • After sale care - continue to grow relationships and encourage loyalty to Michael Kors. • Fashion conscious - actively follow fashion trends and able to offer styling tips. • Operations - team player to achieve operational excellence in store standards, stock receiving and movements and keeping to company SOPs. Requirements • Stylish, engaging and results-driven • Positive, energetic and want to make a difference • Willingness to learn • Passion in fashion and retail • 44 working hours per week (include weekends and PH) in retail hours
Michael Kors
Full-Time Staff Benefits 1. Attractive salary package (basic + commission) 2. Medical and Insurance coverage 3. Dental & Optical coverage 4. Annual Leave – 14 days 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Customer service - deliver on-brand service to welcome and establish relationship with customers for long term friendships. • Sales generation - meet personal and store sales goals through self-development in Jet Set Service Program. • After sale care - continue to grow relationships and encourage loyalty to Michael Kors. • Fashion conscious - actively follow fashion trends and able to offer styling tips. • Operations - team player to achieve operational excellence in store standards, stock receiving and movements and keeping to company SOPs. Requirements • Stylish, engaging and results-driven • Positive, energetic and want to make a difference • Willingness to learn • Passion in fashion and retail • 44 working hours per week (include weekends and PH) in retail hours
MLB
Salary • Monday - Thursday: $14/hr • Friday - Sunday: $16/hr Job Description • Support day-to-day retail operations as a Brand Ambassador. • Achieve Individual sales and Store sales targets. • Perform cashiering duties and various payment transactions in-store. • Manage in-store visual merchandising display and floor-set changes. • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. • Work with the Manager to best handle customer complaints. Requirements • Energetic and proactive individuals who can work in a dynamic environment. • Sales and customer-oriented. • Excellent customer service and communication skills. • Working hours: 35 hours per week (include weekend, PHs), retail hours.
MLB
Full-Time Staff Benefits 1. Attractive salary package (basic + commission + uniform allowance) – up to $2,000++ 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave – 14 days 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Support day-to-day retail operations as a Brand Ambassador. • Achieve Individual sales and Store sales targets. • Perform cashiering duties and various payment transactions in-store. • Manage in-store visual merchandising display and floor-set changes. • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. • Work with the Manager to best handle customer complaints. Requirements • Energetic and proactive individuals who can work in a dynamic environment. • Sales and customer-oriented. • Excellent customer service and communication skills. • Working hours: 44 hours per week (include weekend, PHs), retail hours.
MLB
POSITION SUMMARY: To provide responsible and highly skilled management in directing all facets of retail store operation. The Manager manages the retail store consistent with the short and long term interests of the company and its employees. He/she will consistently provide our customers with the highest level of service possible and assist the Brand / Retail Manager in achieving budgeted revenue goals and monitoring expenses. KEY AREAS OF RESPONSIBILITIES: To achieve the store Business Goals. Support Brand / Retail Manager on managerial and operational aspects of the store. Support Brand / Retail Manager in setting up operational procedures, staff training, customer service & staff general welfare. To develop and maintain efficient inventory management and integrity. Support the CRM and increase existing base of VIP customers. To be an ambassador for the represented BRAND and portray at all times a professional and customer oriented image. To be a role model to all staff in work performance, customer service and other relevant scope of duties.
MLB
1. POSITION SUMMARY Assist the Store Manager in achieving sales goals, monitoring expenses and consistently provide customers with the highest level of service. To provide supervision assistance where and when necessary in the Store. To take an active role in maximizing sales – individual vs store sales target. Maintain inventory integrity – minimize stock losses & insure monthly (& daily if necessary) stock counts Foster a positive, engaging and ethical working environment. 2. KEY PERFORMANCE INDICATORS: Achieve individual sales and store sales target Achieve high service standards as per Mystery Shopper score card Achieve high retail standard & customer registration targets as per score card Inventory Integrity, managing stock losses and conducting stock counts Personal Development, including E Learning 3. KEY AREAS OF RESPONSIBILITIES Drive the Sales Work to hit individual sales target whilst assisting Store Manager to reach the store sale, profit and target. Maintain a tight control on discounting and giveaways/ discontinued products records cash receipts for deposit, and prepares sales reports Monitors sales through the cash register; resolves discrepancies, prepares, reconciles, and records cash receipts for deposit, and prepares sales reports. Achieve High Service Standards Conduct daily briefings to the floor staff on customer service, month to date sales, grooming and highlights of the day. Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. Provide exemplary customer services to floor staff and ensure customers’ complaints are handled tactfully in a professional manner with proper follow-up. Ensure team is compliant with Brand standards, company SOP and the Code of Business Conduct. Maintain Best Retail Standards Perform and supervise store opening and closing procedures and to ensure the process is in compliance with company SOPs. Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times. Ensure visual merchandising are implemented efficiently. Be vigilant and practice regular checks on staff movements during operating hours. Inventory Integrity Working together with Managers to manage inventory and minimize stock losses Conduct daily, monthly stock count with the floor staff. Resolve discrepancies within 2-3 days and report all findings to Manager Monitor and coordinate receiving of merchandise and price tagging according to operation procedures Leadership Assist the Managers in monitoring staff tardiness record on a regular basis Allocates and schedules work within the floor area in absence of Managers, ensuring that all floor requirements are covered during operating hours; To oversee the roster management during the absence of Managers Reporting Update CRC store compilation in database on frequent basis. Responsible for all stock control documentation. Ensure timely and accurate submission. To support in collating data for all reports pertaining to sales, customer service, accounts, logistics in a timely manner Any Ad Hoc reporting as required by the Managers. Personal Development To have and maintain at all times competent product knowledge. Complete E-Learning Modules on timely manner.
Mont Blanc
Full-Time Staff Benefits 1. Attractive salary package (basic + commission) 2. Medical and Insurance coverage 3. Dental & Optical coverage 4. Annual Leave – 14 days 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Customer service - deliver on-brand service to welcome and establish relationship with customers for long term friendships. • Sales generation - meet personal and store sales goals through self-development in Jet Set Service Program. • After sale care - continue to grow relationships and encourage loyalty to Michael Kors. • Fashion conscious - actively follow fashion trends and able to offer styling tips. • Operations - team player to achieve operational excellence in store standards, stock receiving and movements and keeping to company SOPs. Requirements • Stylish, engaging and results-driven • Positive, energetic and want to make a difference • Willingness to learn • Passion in fashion and retail • 44 working hours per week (include weekends and PH) in retail hours
Omega
Full-Time Staff Benefits 1. Attractive salary package 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description Work to hit individuals sales and other store target. Execute sales strategies and action plans implemented by the Managers. Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times. Work with the Manager to best handle customer complaints. To comply with Brand standards, company SOP and the Code of Business Conduct. Perform store opening and closing procedures and to ensure the process is in compliance with company SOPs. Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times. Ensure visual merchandising are implemented efficiently. Be vigilant and practice regular checks on staff movements during operating hours. Working together with Managers and floor to manage inventory and minimize stock losses. Conduct daily, monthly stock count for store. Monitor and coordinate receiving of merchandise and price tagging according to operation procedures. Updating customer database on frequent basis. Responsible for all stock control documentation. Ensure timely and accurate submission. Any Ad Hoc reporting as required by the Managers. Requirements Energetic and proactive individuals who can work in a dynamic environment. Sales and customer-oriented. Excellent customer service and communication skills. Working hours: 44 hours per week (include weekend, PHs), retail hours.
Polo Ralph Lauren
Job Description & Requirements Full-Time Staff Benefits 1. Attractive salary package (basic + allowance + commission) 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave – 14 days 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Support day-to-day retail operations as a Brand Ambassador. • Achieve Individual sales and Store sales targets. • Perform cashiering duties and various payment transactions in-store. • Manage in-store visual merchandising display and floor-set changes. • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. • Work with the Manager to best handle customer complaints. Requirements • Energetic and proactive individuals who can work in a dynamic environment. • Sales and customer-oriented. • Excellent customer service and communication skills. • Working hours: 44 hours per week (include weekend, PHs), retail hours.
Rimowa
Full-Time Staff Benefits 1. Attractive salary package (basic + allowance + commission) 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave – 14 days 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Support day-to-day retail operations as a Brand Ambassador. • Achieve Individual sales and Store sales targets. • Perform cashiering duties and various payment transactions in-store. • Manage in-store visual merchandising display and floor-set changes. • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. • Work with the Manager to best handle customer complaints. Requirements • Energetic and proactive individuals who can work in a dynamic environment. • Sales and customer-oriented. • Excellent customer service and communication skills. • Working hours: 44 hours per week (include weekend, PHs), retail hours.
Rituals
The Brand (New Store Opening!): We are excited to share a new brand partnership with Rituals, opening at ION Orchard and VivoCity in August! Rituals creates meaningful moments, and helps people slow down the pace of their busy lives. We need people that are passionate, energetic, and driven, people that go that extra mile. Who Are We Looking For? Every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs. You are all about customer experience. As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. All of these characteristics are what make you the ideal Rituals Advisor. You give new meaning to the words 'aim big, act small' by: Working closely with your Store Manager and Assistant Store Manager to reach your goals and the goals for your store. Interacting with customers every day and ensuring to provide ‘Best in Class’ customer experience Following store safety procedures Keeping the store clean and tidy at all times according to company standards, so that our products are always presented according to Rituals visual merchandising guidelines In addition, you will become an expert in our rituals, products and treatments, and enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our extensive training program. Join our team At your boutique, you work together with passionate and enthusiastic colleagues. Just like you, they take a quality-orientated approach to customer service. You’ll notice that. Especially in their dedication to creating a unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in class, authentic and full of lots of energy. This is you High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better. And on top of that, you have: Relevant experience in a similar position within retail or hospitality. A customer-service mentality and team-player’s work ethic. Decision making and problem-solving skills. Eye for detail, organised and structured.
Rituals
The Brand (New Store Opening!): We are excited to share a new brand partnership with Rituals, opening at ION Orchard and VivoCity in August! Rituals creates meaningful moments, and helps people slow down the pace of their busy lives. We need people that are passionate, energetic, and driven, people that go that extra mile. Who Are We Looking For? Creating an unforgettable customer experience and motivating your team is what you do best. Take your management skills to the next level at Rituals, where customer experience comes first. You are all about customer experience. As Store Manager, your focus is on creating an unforgettable customer experience and helping your team reach their full potential. You’ll work closely with your Area Manager to put our local business strategy into place. Continually reach performance targets as a store manager and take charge with effective leadership. You lead by example and coach your team to deliver excellent customer service every day. And, as a luxury retail store manager, you will continually grow and expand your leadership skills. All of these characteristics are what make you the ideal Store Manager. You give new meaning to the words 'aim big, act small' by: Working with your Area Manager to define daily objectives and actions to drive sales and KPIs Developing monthly plans (including optimal staffing) based on productivity targets Ensuring excellent store administration (cash register control, personnel absence, time & attendance, stock, health & safety, maintenance), managing store budgets (incl. expenses, productivity) and updating financial performance records Managing inventory and day-to-day operations, including stockroom standards and cleanliness Driving employee wellbeing and engagement with regular 1-on-1's, making a genuine connection with the shop team and organising team meetings to celebrate successes and reflect on development areas In addition, you will build a strong store team by attracting top talent and creating a diverse and inclusive team culture based on both positive and constructive feedback at Rituals. Join our team At your boutique, you will work together with enthusiastic heartbeats. Just like you, they take a quality-orientated approach to customer service. You’ll notice that! Especially in their dedication to creating unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in class, Authentic and lots of energy! This is you High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to motivate your team and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance-orientated. You understand the power of excellent customer service and you want to coach and mentor others on how to reach their full potential. And on top of that, you have: At least 3 years of relevant Store Manager experience within retail or hospitality People management skills (e.g., communication, motivation, coaching, connection, inspiration) Experience in sharing knowledge to drive behavioural change and develop others Decision making and problem-solving skills
Rituals
The Brand (New Store Opening!): We are excited to share a new brand partnership with Rituals, opening at ION Orchard and VivoCity in August! Rituals creates meaningful moments, and helps people slow down the pace of their busy lives. We need people that are passionate, energetic, and driven, people that go that extra mile. Who Are We Looking For? You are a master of Rituals selling ceremonies, with the product expertise to match. Continue to grow with Rituals, the brand that’s dedicated to making people feel good. You are all about customer experience. As a Rituals Supervisor, you’re part of our in store teams and our international community of Rituals Experts. You are a true brand ambassador, listening to our customers’ needs and advising them on which of our products are the perfect match for them. At the same time, you are a role model and mentor to the Rituals Advisors in your boutique. Being a Rituals Supervisor means being a lead sales associate with ambitions of expanding your professional skill set in luxury retail and cosmetics. All of these characteristics are what make you the ideal Rituals Supervisor. You give new meaning to the words 'aim big, act small' by: Working as the Rituals Supervisor alongside your Store Manager, Assistant Store Manager and other Rituals Advisors to reach your personal goals and the goals for your store. Interacting directly with customers to ensure an optimal customer experience Mentoring and supporting Rituals Advisors Keeping the store clean and tidy at all times, in line with company standards so that our products are always presented according to Rituals visual merchandising guidelines In addition, you will enhance your and your teams knowledge of our rituals, products and treatments, and continue to expand your expertise and luxury retail skills through our extensive training program. Join our team At your boutique, you work together with passionate and enthusiastic colleagues. Just like you, they take a quality-orientated approach to customer service. You’ll notice that. Especially in their dedication to creating a unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in class, authentic and full of lots of energy. This is you High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as a Rituals Expert you are professional and excited about our brand. You know how to share that excitement with your team members and our customers. And on top of that, you have: At least 1 year experience as either a Supervisor or Team Leader Strong motivation to reach performance targets A customer-service mentality and team-player’s work ethic Decision making and problem-solving skills Eye for detail, organised and structured
Rolex
Full-Time Staff Benefits 1. Attractive salary package 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description Work to hit individuals sales and other store target. Execute sales strategies and action plans implemented by the Managers. Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times. Work with the Manager to best handle customer complaints. To comply with Brand standards, company SOP and the Code of Business Conduct. Perform store opening and closing procedures and to ensure the process is in compliance with company SOPs. Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times. Ensure visual merchandising are implemented efficiently. Be vigilant and practice regular checks on staff movements during operating hours. Working together with Managers and floor to manage inventory and minimize stock losses. Conduct daily, monthly stock count for store. Monitor and coordinate receiving of merchandise and price tagging according to operation procedures. Updating customer database on frequent basis. Responsible for all stock control documentation. Ensure timely and accurate submission. Any Ad Hoc reporting as required by the Managers. Requirements Energetic and proactive individuals who can work in a dynamic environment. Sales and customer-oriented. Excellent customer service and communication skills. Working hours: 44 hours per week (include weekend, PHs), retail hours.
Steve Madden
Full-Time Staff Benefits 1. Attractive salary package (basic + commission + uniform allowance) – up to $2,000++ 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave – 14 days 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Support day-to-day retail operations as a Brand Ambassador. • Achieve Individual sales and Store sales targets. • Perform cashiering duties and various payment transactions in-store. • Manage in-store visual merchandising display and floor-set changes. • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. • Work with the Manager to best handle customer complaints. Requirements • Energetic and proactive individuals who can work in a dynamic environment. • Sales and customer-oriented. • Excellent customer service and communication skills. • Working hours: 44 hours per week (include weekend, PHs), retail hours.
Swarovski
Full-Time Staff Benefits 1. Attractive salary package 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description Work to hit individuals sales and other store target. Execute sales strategies and action plans implemented by the Managers. Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times. Work with the Manager to best handle customer complaints. To comply with Brand standards, company SOP and the Code of Business Conduct. Perform store opening and closing procedures and to ensure the process is in compliance with company SOPs. Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times. Ensure visual merchandising are implemented efficiently. Be vigilant and practice regular checks on staff movements during operating hours. Working together with Managers and floor to manage inventory and minimize stock losses. Conduct daily, monthly stock count for store. Monitor and coordinate receiving of merchandise and price tagging according to operation procedures. Updating customer database on frequent basis. Responsible for all stock control documentation. Ensure timely and accurate submission. Any Ad Hoc reporting as required by the Managers. Requirements Energetic and proactive individuals who can work in a dynamic environment. Sales and customer-oriented. Excellent customer service and communication skills. Working hours: 44 hours per week (include weekend, PHs), retail hours.
Swiss Watch Gallery
Full-Time Staff Benefits 1. Attractive salary package 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description Work to hit individuals sales and other store target. Execute sales strategies and action plans implemented by the Managers. Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times. Work with the Manager to best handle customer complaints. To comply with Brand standards, company SOP and the Code of Business Conduct. Perform store opening and closing procedures and to ensure the process is in compliance with company SOPs. Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times. Ensure visual merchandising are implemented efficiently. Be vigilant and practice regular checks on staff movements during operating hours. Working together with Managers and floor to manage inventory and minimize stock losses. Conduct daily, monthly stock count for store. Monitor and coordinate receiving of merchandise and price tagging according to operation procedures. Updating customer database on frequent basis. Responsible for all stock control documentation. Ensure timely and accurate submission. Any Ad Hoc reporting as required by the Managers. Requirements Energetic and proactive individuals who can work in a dynamic environment. Sales and customer-oriented. Excellent customer service and communication skills. Working hours: 44 hours per week (include weekend, PHs), retail hours.
Tory Burch
Full-Time Staff Benefits 1. Attractive salary package (basic + allowance + commission) 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave – 14 days 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Support day-to-day retail operations as a Brand Ambassador. • Achieve Individual sales and Store sales targets. • Perform cashiering duties and various payment transactions in-store. • Manage in-store visual merchandising display and floor-set changes. • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. • Work with the Manager to best handle customer complaints. Requirements • Energetic and proactive individuals who can work in a dynamic environment. • Sales and customer-oriented. • Excellent customer service and communication skills. • Working hours: 44 hours per week (include weekend, PHs), retail hours.
TUMI
Full-Time Staff Benefits 1. Attractive salary package (basic + commission + uniform allowance) – up to $2,000++ 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave – 14 days 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Support day-to-day retail operations as a Brand Ambassador. • Achieve Individual sales and Store sales targets. • Perform cashiering duties and various payment transactions in-store. • Manage in-store visual merchandising display and floor-set changes. • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. • Work with the Manager to best handle customer complaints. Requirements • Energetic and proactive individuals who can work in a dynamic environment. • Sales and customer-oriented. • Excellent customer service and communication skills. • Working hours: 44 hours per week (include weekend, PHs), retail hours.
Vacheron Constantin
Full-Time Staff Benefits 1. Attractive salary package 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description Work to hit individuals sales and other store target. Execute sales strategies and action plans implemented by the Managers. Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times. Work with the Manager to best handle customer complaints. To comply with Brand standards, company SOP and the Code of Business Conduct. Perform store opening and closing procedures and to ensure the process is in compliance with company SOPs. Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times. Ensure visual merchandising are implemented efficiently. Be vigilant and practice regular checks on staff movements during operating hours. Working together with Managers and floor to manage inventory and minimize stock losses. Conduct daily, monthly stock count for store. Monitor and coordinate receiving of merchandise and price tagging according to operation procedures. Updating customer database on frequent basis. Responsible for all stock control documentation. Ensure timely and accurate submission. Any Ad Hoc reporting as required by the Managers. Requirements Energetic and proactive individuals who can work in a dynamic environment. Sales and customer-oriented. Excellent customer service and communication skills. Working hours: 44 hours per week (include weekend, PHs), retail hours.
Versace
POSITION SUMMARY: To provide responsible and highly skilled management in directing all facets of retail store operation. The Manager manages the retail store consistent with the short and long term interests of the company and its employees. He/she will consistently provide our customers with the highest level of service possible and assist the Brand / Retail Manager in achieving budgeted revenue goals and monitoring expenses. KEY AREAS OF RESPONSIBILITIES: To achieve the store Business Goals. Support Brand / Retail Manager on managerial and operational aspects of the store. Support Brand / Retail Manager in setting up operational procedures, staff training, customer service & staff general welfare. To develop and maintain efficient inventory management and integrity. Support the CRM and increase existing base of VIP customers. To be an ambassador for the represented BRAND and portray at all times a professional and customer oriented image. To be a role model to all staff in work performance, customer service and other relevant scope of duties.
Victoria's Secret
1. POSITION SUMMARY Provide daily cashiering tasks like accepting cash and other forms of payment, records purchased items, give change and produce receipts. To create and maintain a positive relationship with the customers in order to achieve sales goals. Provide high service standards as directed in other areas such as store cleanliness and security within the Cashier counter. Foster a positive, engaging and ethical working environment 2. KEY PERFORMANCE INDICATORS: Achieve Sales and Profitability. Achieve accuracy in handling the cash processing and credit transactions in the retail outlet and Complying the VOID bill as per SOPs. Achieve high service standards as per Mystery Shopper score card. Inventory Integrity. Personal Development, including E-Learning. 3. KEY AREAS OF RESPONSIBILITIES Drive the Sales Assist the Store PIC in the areas of cashiering and customer service to achieve the sales goals and other KPIs of the Store. Execute sales strategies and action plans implemented by the Managers. Maintain a tight control on discounting and giveaways/ discontinued products. Ensure all monies and sales transactions are accordance to the operation procedures. Daily Cashiers Duties Establish or identify prices of goods and tabulate bills using calculators, cash registers or optical price scanners and process the sales quickly and efficiently. Handle cash, credit cards, cheques, voucher or automatic debit transactions and issuance of receipts, refunds credits or change to customers and ensuring all credit card process payments are adhered to with proper authorization. Safeguard the Point of Sales and at the end of the shift, to balance the amount of money taken in with the total sales recorded. Responsible for cashiers documentation and proper cash record and filing. Identifies and surface price discrepancies and system malfunctions and contacts superior. Manages incoming phone calls with appropriate phone etiquette and greetings. Achieve High Service Standards Keep abreast of sales & customer service whilst providing excellent WOW service experience to customers. Maintain and uphold the company’s image as a prestigious and luxurious brand at all times. Be responsible to collect Customer Registration Card as per storetarget. Work with the Manager to best handle customer complaints. Inventory Integrity Work together with Managers and floor to manage inventory and minimize stock losses. Qualitative security measures to prevent theft and pilferage. Maintains Best Retail Standards Maintain orderly appearance of the register area. Ensure general POS counter housekeeping and maintenance is at acceptable standards. Ensure proper care for stocks, fixtures and furniture within the store, and kept neatly and tidy at all times. Comply with company SOPs and the Code of Business Conduct. Personal Development Have and maintain at all times integrity and accuracy in the handling of money and company assets. Have and maintain at all times competent knowledge of POS system. Complete E-Learning Modules on timely manner.
Victoria's Secret
Salary • Monday - Thursday: $14/hr • Friday - Sunday: $16/hr Job Description • Support day-to-day retail operations as a Brand Ambassador. • Achieve Individual sales and Store sales targets. • Perform cashiering duties and various payment transactions in-store. • Manage in-store visual merchandising display and floor-set changes. • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. • Work with the Manager to best handle customer complaints. Requirements • Energetic and proactive individuals who can work in a dynamic environment. • Sales and customer-oriented. • Excellent customer service and communication skills. • Working hours: Maximum 35 hours per week (include weekend, PHs), retail hours.
Victoria's Secret
Full-Time Staff Benefits 1. Attractive salary package (basic + commission) – up to $2,000++ 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave – 14 days 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description • Support day-to-day retail operations as a Brand Ambassador. • Achieve Individual sales and Store sales targets. • Perform cashiering duties and various payment transactions in-store. • Manage in-store visual merchandising display and floor-set changes. • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. • Work with the Manager to best handle customer complaints. Requirements • Energetic and proactive individuals who can work in a dynamic environment. • Sales and customer-oriented. • Excellent customer service and communication skills. • Working hours: 44 hours per week (include weekend, PHs), retail hours.
Victoria's Secret
1. POSITION SUMMARY • Drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. 2. KEY PERFORMANCE INDICATORS: • Contribute to target achievement • Deliverbra business to plan • Execute flowless transfers between stores • Implement delivery controls in place as per SOP • Deliver timely floorset implementation 3. KEY AREAS OF RESPONSIBILITIES • Drives store sales and growth by personally selling to customers • Converting returns, offers and other promotions into larger sales • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register • Reinforces customer buying decisions at checkout and encourages purchase of additional items • Processes merchandise to be floor ready and maintains back room and under stock to brand standards • Assists with other projects as and when needed
Victoria's Secret
1. POSITION SUMMARY Provide daily cashiering tasks like accepting cash and other forms of payment, records purchased items, give change and produce receipts. To create and maintain a positive relationship with the customers in order to achieve sales goals. Provide high service standards as directed in other areas such as store cleanliness and security within the Cashier counter. Foster a positive, engaging and ethical working environment 2. KEY PERFORMANCE INDICATORS: Achieve Sales and Profitability. Achieve accuracy in handling the cash processing and credit transactions in the retail outlet and Complying the VOID bill as per SOPs. Achieve high service standards as per Mystery Shopper score card. Inventory Integrity. Personal Development, including E-Learning. 3. KEY AREAS OF RESPONSIBILITIES Drive the Sales Assist the Store PIC in the areas of cashiering and customer service to achieve the sales goals and other KPIs of the Store. Execute sales strategies and action plans implemented by the Managers. Maintain a tight control on discounting and giveaways/ discontinued products. Ensure all monies and sales transactions are accordance to the operation procedures. Daily Cashiers Duties Establish or identify prices of goods and tabulate bills using calculators, cash registers or optical price scanners and process the sales quickly and efficiently. Handle cash, credit cards, cheques, voucher or automatic debit transactions and issuance of receipts, refunds credits or change to customers and ensuring all credit card process payments are adhered to with proper authorization. Safeguard the Point of Sales and at the end of the shift, to balance the amount of money taken in with the total sales recorded. Responsible for cashiers documentation and proper cash record and filing. Identifies and surface price discrepancies and system malfunctions and contacts superior. Manages incoming phone calls with appropriate phone etiquette and greetings. Achieve High Service Standards Keep abreast of sales & customer service whilst providing excellent WOW service experience to customers. Maintain and uphold the company’s image as a prestigious and luxurious brand at all times. Be responsible to collect Customer Registration Card as per storetarget. Work with the Manager to best handle customer complaints. Inventory Integrity Work together with Managers and floor to manage inventory and minimize stock losses. Qualitative security measures to prevent theft and pilferage. Maintains Best Retail Standards Maintain orderly appearance of the register area. Ensure general POS counter housekeeping and maintenance is at acceptable standards. Ensure proper care for stocks, fixtures and furniture within the store, and kept neatly and tidy at all times. Comply with company SOPs and the Code of Business Conduct. Personal Development Have and maintain at all times integrity and accuracy in the handling of money and company assets. Have and maintain at all times competent knowledge of POS system. Complete E-Learning Modules on timely manner.
Victoria's Secret
KEY AREAS OF RESPONSIBILITIES • Participates in preparation and execution of floorset activity • Supports execution of merchandising and sell down strategies leveraging current visual merchandising tools • Provides feedback regarding merchandising opportunities to improve execution • Conducts daily review and inspection of sales floor to ensure all brand standards are in place • Implements window installations and interior displays • Optimizes and maintains the use of visual assets such as fixtures, props and marketing; ensures all marketing and creative layer is current • Properly stores and maintains visual assets to avoid damage and communicates to leadership if damages are identified • Assists in training of new sales associates, serving as a shadow partner REQUIREMENTS • Energetic and proactive individuals who can work in dynamic environment • Sales and customer oriented with excellent customer service and communication skills • Great at communicating visually and verbally • 5 days work week (Mon-Fri 7am-5pm or 8am-6pm), only once a month weekend work • Once a month overnight work from 9pm-6am for changing of VM in store • Based in store and on the job training will be provided (no VM experience are welcome too)
Victoria's Secret
1. POSITION SUMMARY Supports in-store experience by focusing on merchandise presentation to drive sales growth. 2. KEY PERFORMANCE INDICATORS: Contribute to sales target achievement Deliver bra business to plan through bra dominance – 50% of VSL Execute flowless and timely floorset implementation Maintain store standards to expectation Achieve personal sales targets Achieve ATV target 3. KEY AREAS OF RESPONSIBILITIES Participates in preparation and execution of floorset activity Supports execution of merchandising and sell down strategies leveraging current visual merchandising tools Provides feedback regarding merchandising opportunities to improve execution Conducts daily review and inspection of sales floor to ensure all brand standards are in place Implements window installations and interior displays Optimizes and maintains the use of visual assets such as fixtures, props and marketing; ensures all marketing and creative layer is current Properly stores and maintains visual assets to avoid damage and communicates to leadership if damages are identified Assists in training of new sales associates, serving as a shadow partner Creates an enthusiasm for visual merchandise presentation by inspiring, supporting and mentoring peers Engages with customers when on sales floor and partners with other sales specialists as appropriate Maintains backroom standards as product flows to and from the sales floor All associate roles at Victoria’s Secret are responsible for: Driving top line store sales results and growing the business through action and productivity Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture Creating customer awareness of programs available to them, (i.e. email capture) to build customer loyalty, when applicable Setting personal goals and tracking individual and team performance to the goals Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures Taking initiative to recover and replenish merchandise, so it is available to sell Understanding and adhering to visual merchandising brand standards Assisting in housekeeping of sales floor and communicating maintenance issues Keeping an awareness of, and building personal capability in, loss prevention Reinforcing store strategy to reduce shrink Supporting all activities related to providing a safe working environment Understanding and demonstrating Company values Success Measures (as applicable): Sales Comps (Likes) Bra Comps (Likes) Sales Per Hour (SPH) Dollars Per Transaction (DPT) Transactions Per Hour (TPH) Loyalty
Victoria's Secret
POSITION SUMMARY Achieve an elevated visual merchandising presentation that results in a highly branded emotional in-store experience and improve sales results. Drive results by develop and execute short term action plans and long term strategies. Support the broader Sales Leadership Team, field visual organisation and other key stakeholders across the business on visual merchandising presentation, brand guide planning and execution, merchandising sell down strategies, visual training/ capability-building, and overall strategies to optimize the use of real estate to drive profitable sales growth and build brand equity. KEY AREAS OF RESPONSIBILITIES Foster a customer-centric culture, where the full energy and activity of the store team are focused on deliver highly satisfying customer experiences. Serve on Sales Leadership Team and responsible for total store results. Support Sales Leadership Team to achieve and maintain visual and merchandising presentation standards. Lead and support planning and executive of brand guide in partnership with category managers and brand delivery team. Gain business insight and create SMART action plans that improve execution and results. Proactively identify and communicate Merchandise Flow and visual presentation challenges with recommended solutions. Drive execution and ensure that visual merchandising presentation standards are maintained in partnership with category managers; including identifying and acting on sell-down strategies. Ensure all SLT are trained to maintain visual merchandising presentation standards while engaging customers. Build strong communication and partnership with visual merchandising, VSI/ Beauty, Visual Production, Visual SD & C and allocation team. Actively participate in the talent selection process of all field leadership positions. Executive on-going visual merchandising training with Sales Leadership Team and Visual Associates. Candidate will be working in the store on retail shift. Perform any other visual merchandising related task/ or projects.
Wear + When
Full-Time Staff Benefits 1. Attractive salary package 2. Medical Coverage 3. Dental & Optical Coverage 4. Annual Leave 5. Birthday Leave 6. Staff Purchase (applicable for all the brands under Valiram Group) * 7. 2 off days in a week 8. On Job Training and mentoring will be provided 9. Comprehensive career development plan *Terms & Conditions Apply Job Description Work to hit individuals sales and other store target. Execute sales strategies and action plans implemented by the Managers. Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers. Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times. Work with the Manager to best handle customer complaints. To comply with Brand standards, company SOP and the Code of Business Conduct. Perform store opening and closing procedures and to ensure the process is in compliance with company SOPs. Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times. Ensure visual merchandising are implemented efficiently. Be vigilant and practice regular checks on staff movements during operating hours. Working together with Managers and floor to manage inventory and minimize stock losses. Conduct daily, monthly stock count for store. Monitor and coordinate receiving of merchandise and price tagging according to operation procedures. Updating customer database on frequent basis. Responsible for all stock control documentation. Ensure timely and accurate submission. Any Ad Hoc reporting as required by the Managers. Requirements Energetic and proactive individuals who can work in a dynamic environment. Sales and customer-oriented. Excellent customer service and communication skills. Working hours: 44 hours per week (include weekend, PHs), retail hours.