Store Manager
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Retail | Retail Operations | Store Manager / Outlet Manager
Job Type:
Full Time,
Permanent
Job Suitable For:
#freshgrads#skills-training
Benefits:
health & wellness benefits
training opportunities
No. of Vacancies:
2
Job Description
The Brand (New Store Opening!):
We are excited to share a new brand partnership with Rituals, opening at ION Orchard and VivoCity in August! Rituals creates meaningful moments, and helps people slow down the pace of their busy lives. We need people that are passionate, energetic, and driven, people that go that extra mile.
Who Are We Looking For?
Creating an unforgettable customer experience and motivating your team is what you do best. Take your management skills to the next level at Rituals, where customer experience comes first.
You are all about customer experience.
As Store Manager, your focus is on creating an unforgettable customer experience and helping your team reach their full potential. You’ll work closely with your Area Manager to put our local business strategy into place. Continually reach performance targets as a store manager and take charge with effective leadership. You lead by example and coach your team to deliver excellent customer service every day. And, as a luxury retail store manager, you will continually grow and expand your leadership skills.
All of these characteristics are what make you the ideal Store Manager. You give new meaning to the words 'aim big, act small' by:
Working with your Area Manager to define daily objectives and actions to drive sales and KPIs
Developing monthly plans (including optimal staffing) based on productivity targets
Ensuring excellent store administration (cash register control, personnel absence, time & attendance, stock, health & safety, maintenance), managing store budgets (incl. expenses, productivity) and updating financial performance records
Managing inventory and day-to-day operations, including stockroom standards and cleanliness
Driving employee wellbeing and engagement with regular 1-on-1's, making a genuine connection with the shop team and organising team meetings to celebrate successes and reflect on development areas
In addition, you will build a strong store team by attracting top talent and creating a diverse and inclusive team culture based on both positive and constructive feedback at Rituals.
Join our team
At your boutique, you will work together with enthusiastic heartbeats. Just like you, they take a quality-orientated approach to customer service. You’ll notice that! Especially in their dedication to creating unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in class, Authentic and lots of energy!
This is you
High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to motivate your team and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance-orientated. You understand the power of excellent customer service and you want to coach and mentor others on how to reach their full potential. And on top of that, you have:
At least 3 years of relevant Store Manager experience within retail or hospitality
People management skills (e.g., communication, motivation, coaching, connection, inspiration)
Experience in sharing knowledge to drive behavioural change and develop others
Decision making and problem-solving skills
We are excited to share a new brand partnership with Rituals, opening at ION Orchard and VivoCity in August! Rituals creates meaningful moments, and helps people slow down the pace of their busy lives. We need people that are passionate, energetic, and driven, people that go that extra mile.
Who Are We Looking For?
Creating an unforgettable customer experience and motivating your team is what you do best. Take your management skills to the next level at Rituals, where customer experience comes first.
You are all about customer experience.
As Store Manager, your focus is on creating an unforgettable customer experience and helping your team reach their full potential. You’ll work closely with your Area Manager to put our local business strategy into place. Continually reach performance targets as a store manager and take charge with effective leadership. You lead by example and coach your team to deliver excellent customer service every day. And, as a luxury retail store manager, you will continually grow and expand your leadership skills.
All of these characteristics are what make you the ideal Store Manager. You give new meaning to the words 'aim big, act small' by:
Working with your Area Manager to define daily objectives and actions to drive sales and KPIs
Developing monthly plans (including optimal staffing) based on productivity targets
Ensuring excellent store administration (cash register control, personnel absence, time & attendance, stock, health & safety, maintenance), managing store budgets (incl. expenses, productivity) and updating financial performance records
Managing inventory and day-to-day operations, including stockroom standards and cleanliness
Driving employee wellbeing and engagement with regular 1-on-1's, making a genuine connection with the shop team and organising team meetings to celebrate successes and reflect on development areas
In addition, you will build a strong store team by attracting top talent and creating a diverse and inclusive team culture based on both positive and constructive feedback at Rituals.
Join our team
At your boutique, you will work together with enthusiastic heartbeats. Just like you, they take a quality-orientated approach to customer service. You’ll notice that! Especially in their dedication to creating unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in class, Authentic and lots of energy!
This is you
High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to motivate your team and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance-orientated. You understand the power of excellent customer service and you want to coach and mentor others on how to reach their full potential. And on top of that, you have:
At least 3 years of relevant Store Manager experience within retail or hospitality
People management skills (e.g., communication, motivation, coaching, connection, inspiration)
Experience in sharing knowledge to drive behavioural change and develop others
Decision making and problem-solving skills
Job Criteria/Requirements
Qualifications:
Diploma
Must-have skills:
Product Knowledge, Coaching, Store Operations, Management Skills, Sales, Budgets, Leadership, Cosmetics, Customer Experience, Inventory, Retail Sales, Administration, Business Strategy, Product Demonstration, Customer Satisfaction, Customer Service, Decision Making, Scheduling, People Management, Skin Care
Nice to Have Skills:
Product Knowledge, Coaching, Store Operations, Management Skills, Sales, Budgets, Leadership, Cosmetics, Customer Experience, Inventory, Retail Sales, Administration, Business Strategy, Product Demonstration, Customer Satisfaction, Customer Service, Decision Making, Scheduling, People Management, Skin Care
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