Supervisor - Islandwide
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Retail | Retail Operations | Sales Supervisor / Brand Supervisor
Job Type:
Full Time,
Permanent
Job Suitable For:
#freshgrads#skills-training
Benefits:
health & wellness benefits
training opportunities
No. of Vacancies:
5
Job Description
POSITION SUMMARY
Assist Manager in the day to day operations of a retail store, indirectly oversees all store functions
KEY AREAS OF RESPONSIBILITIES
Drive the Sales
Deliver store’s / outlet’s sales performance
Communicate information on sales goals and targets to the team on a continuous basis
Prepares necessary sales reports for Managers
Deliver WOW Experience
Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW.
Delivery Operation Excellence
Conduct daily briefing to retail staff on target and highlights of the day
Monitor stock availabilities
Maintain compliance of Store SOP at all times.
Maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS
Prepares monthly reports for Managers
Develop Team
Supervise retail staff
Encourage the team to demonstrate Valiram Entrepreneurial Spirit
Second in charge in the absence of Manager to look into staff-related matters
REQUIREMENT
Minimum 5-7 years of total retail experience with a minimum of 3 years in a supervisory role.
Diploma/Bachelor’s degree (desirable) in related field or equivalent experience.
Ability to communicate, influence, and negotiate effectively with all levels of leadership.
Proven organizational skills – able to manage multiple demands with competing priorities and allocate time effectively.
Ability to analyze situations and resolve issues with innovation and creativity.
Ability to challenge and influence operational processes
Assist Manager in the day to day operations of a retail store, indirectly oversees all store functions
KEY AREAS OF RESPONSIBILITIES
Drive the Sales
Deliver store’s / outlet’s sales performance
Communicate information on sales goals and targets to the team on a continuous basis
Prepares necessary sales reports for Managers
Deliver WOW Experience
Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW.
Delivery Operation Excellence
Conduct daily briefing to retail staff on target and highlights of the day
Monitor stock availabilities
Maintain compliance of Store SOP at all times.
Maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS
Prepares monthly reports for Managers
Develop Team
Supervise retail staff
Encourage the team to demonstrate Valiram Entrepreneurial Spirit
Second in charge in the absence of Manager to look into staff-related matters
REQUIREMENT
Minimum 5-7 years of total retail experience with a minimum of 3 years in a supervisory role.
Diploma/Bachelor’s degree (desirable) in related field or equivalent experience.
Ability to communicate, influence, and negotiate effectively with all levels of leadership.
Proven organizational skills – able to manage multiple demands with competing priorities and allocate time effectively.
Ability to analyze situations and resolve issues with innovation and creativity.
Ability to challenge and influence operational processes
Job Criteria/Requirements
Qualifications:
Diploma
Must-have skills:
Product Knowledge, Sales, Leadership, Visual Merchandising, Customer Experience, Housekeeping, Interpersonal Skills, Retail Sales, Inventory Management, Compliance, Good Communication Skills, Attention to Details, Cashiering, Team Player, Customer Service, Customer Service Experience
Nice to Have Skills:
CUSTOMER SERVICE, PRESENTATION SKILLS, NEGOTIATION
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