Hai Sia Seafood Pte Ltd
35A FISHERY PORT ROAD SINGAPORE 619743Company Overview
Hai Sia, translated from Teochew, means the sound of the sea. From her humble beginnings in 1976 as a hawker stall at Mei Ling Street, Hai Sia has grown to be a familiar establishment at Jurong Fishery Port. Today, we combine 45 years of seafood knowhow with a 18,000 sq ft of modern, semi-automated seafood preparation hub to make delicious and nutritious seafood affordable and accessible to people from all walks of life. We provide every employee an opportunity to contribute meaningfully to the company's growth by offering freedom and authority to own important decisions and act on them.
Accounts Receivable (AR) Collections Officer
Hai Sia Seafood Pte Ltd
Work Time Profile: Monday to Friday from 9.00 AM to 5.00 PM Hybrid Work Company Benefits: - Staff Lunch - Training and Development Opportunities - Bi-Annual Profit-Sharing - Performance Bonus - Staff Discounts on Seafood purchases - Staff Referral Incentive - Medical Benefits - One-way Shuttle Service to Jurong Fishery Port - Confirmation Seafood Hamper Job Duties: - Prepare the Statements of Account for customers - Maintaining an AR phone line to ensure queries or concerns from customers are addressed promptly - Follow up on all AR outstanding matters to reduce overdue AR payments via email, calls and WhatsApp messages - Daily updates of the cash/cheques collected - Performing checks on credit notes - Performing checks on purchase invoices - Participate in system implementation and improvement - Visiting customers together with the sales team to forge relationships and address outstanding issues - Any other ad-hoc projects assigned What you need to have/be: - Educational background equivalent to GCE O Level or Diploma - Ability to communicate effectively with customers, both written and verbally, to address inquiries and resolve issues in English and Chinese as most of our customers are Chinese-speaking - High level of accuracy and attention to detail when processing financial transactions and maintaining records - Proactive approach to addressing issues and finding solutions - Strong knowledge of Excel - Adherence to ethical standards and a commitment to maintaining the confidentiality and security of financial information - Flexibility to adapt to changes in procedures, software, or organisational structure - Candidates with some experience in basic bookkeeping preferred - Prior experience with financial systems such as Navision or similar platforms preferred
Customer Service Executive
Hai Sia Seafood Pte Ltd
Work Time Profile: 5.5-day work week Monday to Friday 8.00 AM to 4.00 PM Saturday 8.00 AM to 12.00 PM Company Benefits: - Staff Lunch - Training and Development Opportunities - Bi-Annual Profit-Sharing - Performance Bonus - Staff Discounts on Seafood purchases - Staff Referral Incentive - Medical Benefits - One-way Shuttle Service to Jurong Fishery Port - Confirmation Seafood Hamper Job Duties: - Be the on-site partner for the Remote Admin Team in troubleshooting issues and resolving chokepoints for daily deliveries - Liaise with internal stakeholders and customers to clarify the situation, identify the root cause of issues and brainstorm improvements - Monitor and track new process implementation to ensure the Remote Admin Team follows through the new process - Attend to incoming calls received via office phone and order phone, redirect them to the correct stakeholders - Review the Daily Incident Tracker to identify opportunities for improvement to prevent recurrence You need to have/be: - At least 2 years of experience in a similar role, demonstrating a track record of successful troubleshooting and problem resolution - Excellent written and verbal communication skills - Ability to effectively communicate with both internal stakeholders and external customers - Strong analytical and problem-solving skills with the ability to identify root causes and implement effective solutions - Has similar experience in monitoring and tracking processes, ensuring adherence, and identifying areas for improvement - Customer-centric mindset with the ability to understand and address customer needs and concerns - Ability to adapt to a dynamic work environment and respond proactively to changing circumstances - Proficient in using relevant tools and technologies for incident tracking, communication, and process monitoring - Proven ability to work collaboratively with cross-functional teams and stakeholders - Strong organizational and multitasking skills, with the ability to manage multiple priorities effectively
Facilities & Maintenance Supervisor/Manager
Hai Sia Seafood Pte Ltd
Work Time Profile: 5.5-day work week Monday to Friday, 8.00 AM to 5.00 PM Saturday, 8.00 AM to 12.00 PM Company Benefits: - Staff Lunch - Training and Development Opportunities - Bi-Annual Profit-Sharing - Performance Bonus - Staff Discounts on Seafood purchases - Medical Benefits - One-way Shuttle Service to Jurong Fishery Port - Confirmation Seafood Hamper Job Duties: - Develop and implement a comprehensive preventive maintenance program for the office building, production plant, and cold room warehouse - Supervise Facilities and Maintenance staff in executing routine inspections, repairs, and upgrades to ensure optimal functionality - Coordinate with external vendors for specialized maintenance services as needed - Address emergency maintenance issues promptly to minimize downtime and disruptions - Oversee the maintenance and repair of processing equipment, machinery, and other production-related assets - Develop and implement a predictive maintenance strategy to reduce equipment downtime and enhance operational efficiency - Collaborate with production managers to schedule maintenance activities during planned downtime periods. - Keep accurate records of equipment maintenance history and performance - Ensure that all facilities and machinery adhere to safety standards and regulations - Conduct regular safety inspections and audits to identify and address potential hazards - Collaborate with the safety team to implement safety training programs for maintenance staff - Develop and manage the facilities and machine maintenance budget, ensuring cost-effective solutions and resource optimization - Obtain competitive quotes for maintenance services and negotiate contracts with vendors You need to have/be: - Bachelor’s degree in Mechanical Engineering, Facilities Management, or a related field (preferred) - At least 3 years of experience in facilities and machine maintenance, preferably in a food processing or manufacturing environment with supervisory responsibility - Strong knowledge of maintenance best practices, safety protocols, and regulatory compliance - Excellent leadership and supervisory skills with the ability to motivate and guide a maintenance team - Effective communication and interpersonal skills for collaboration with cross-functional teams
Head of Operations
Hai Sia Seafood Pte Ltd
Work Time Profile: 5.5-day work week Flexi-work schedule (alternating day and night shifts) Company Benefits: - Staff Lunch - Training and Development Opportunities - Bi-Annual Profit-Sharing - Performance Bonus - Staff Discounts on Seafood purchases - Medical Benefits - One-way Shuttle Service to Jurong Fishery Port - Confirmation Seafood Hamper Job Duties: - Develop and implement comprehensive operational strategies, including setting performance goals, managing budgets, and overseeing resource allocation - Function as the operational counterpart to the CEO; provide leadership, guidance, direction and consistency to the organisation at large - Ensure cohesive and effective cross-functional collaboration amongst all business units. - Drive change throughout the organisation as it grows and ensure flawless implementation and execution of plans - Optimize production planning, identifying and rectifying bottlenecks and impediments to smooth production flow including day-to-day troubleshooting, supply chain management, ensuring raw materials are procured within cost/gross margin KPIs - Ensure material forecast accuracy and material purchases (direct and indirect) by evaluating plant capacity to meet both short and long-term production forecasts, and integrate these requirements into capital planning - Establish on-time distribution and fulfilment processes in accordance to relevant customer needs and regulatory/quality requirements, including in-house logistics processes and implementation of new technology and automation - Embed quality and assurance in operations processes in accordance to certification requirements including compliance, audits and renewals You need to have/be: - 7 to 10 years of operations management experience, ideally in the food production or food services sectors - At least 5 years of supervisory or managerial experience - Ownership mindset with prior P&L responsibilities - Strong data-driven, analytical orientation for informed decision-making and continuous improvement - Proven problem-solving skills, adept at launching and managing complex projects or businesses - Comprehensive supply chain, logistics, and procurement expertise - Track record in driving operational excellence, cost reduction, and process enhancement
Production Operator
Hai Sia Seafood Pte Ltd
Work Time Profile: 1) 6-day Full Time: Mon to Sat, 8.00 AM to 5.00 PM 2) 6-day Part-Time: Mon to Sat, 8.00 AM to 1.00 PM 3) 5.5-day Full-Time: Mon to Fri, 8.00 AM to 5.00 PM & Sat 8.00 AM to 1.00 PM Company Benefits: - Staff Lunch - Training and Development Opportunities - Bi-Annual Profit-Sharing - Performance Bonus - Staff Discounts on Seafood purchases - Medical Benefits - One-way Shuttle Service to Jurong Fishery Port - Confirmation Seafood Hamper Job Duties: - Operate machinery and equipment for tasks such as slicing, portioning, and deshelling seafood products according to quality standards - Conduct rigorous quality checks on processed seafood products to guarantee compliance with established quality standards - Identify and address any deviations from quality specifications, reporting issues to the team leads promptly - Collaborate with the Quality Check Coordinator team to maintain high-quality standards throughout the production process - Adhere to strict safety protocols and guidelines to ensure a safe working environment - Maintain cleanliness and hygiene in the processing area, following sanitation procedures and regulations - Participate in regular safety training sessions and contribute to maintaining a culture of safety awareness - Operate and monitor processing equipment efficiently and report any malfunctions or irregularities You need to have/be: - Be open-minded and adaptive to changes in production processes and operating procedures - Collaborate effectively with colleagues to achieve production goals and maintain a positive working environment - Demonstrate flexibility and willingness to assist team members when needed - Able to follow detailed instructions and execute tasks accurately to maintain product quality - Prioritize safety in all aspects of work, adhering to safety protocols and guidelines - Conduct thorough quality checks on processed seafood products, identifying and addressing deviations promptly - Possess the physical stamina and dexterity required to perform repetitive tasks in a fast-paced production environment
Production Supervisor/Manager
Hai Sia Seafood Pte Ltd
Work Time Profile: 5.5-day work week Flexi-work schedule (alternating day and night shifts) Company Benefits: - Staff Lunch - Training and Development Opportunities - Bi-Annual Profit-Sharing - Performance Bonus - Staff Discounts on Seafood purchases - Medical Benefits - One-way Shuttle Service to Jurong Fishery Port - Confirmation Seafood Hamper Job Duties: - Oversee day-to-day production activities to ensure adherence to quality standards, safety protocols, and production schedules - Monitor and optimize production processes to maximize efficiency and minimize waste - Lead and motivate a diverse team of production staff, fostering a positive and collaborative work environment - Provide training, guidance, and performance feedback to enhance team skills and capabilities - Implement and enforce quality control measures to guarantee the production of high-quality seafood products - Collaborate with the quality assurance team to address any issues and maintain compliance with industry regulations - Monitor and manage raw material and finished goods inventory levels - Coordinate with logistics and procurement teams to ensure timely availability of materials for production - Identify opportunities for process improvements and cost reductions, implementing best practices to enhance overall operational efficiency - Collaborate with cross-functional teams to drive continuous improvement initiatives You need to have/be: - Diploma in a relevant field or equivalent work experience. - At least 3 years of experience in a food processing environment, with a focus on production supervision or management - Strong leadership and interpersonal skills - Knowledge of safety and quality standards in food processing - Familiarity with regulatory requirements in the food industry - Excellent organizational and problem-solving abilities - Ability to work in a fast-paced environment and adapt to changing priorities
Senior Accounts Payable Executive/Specialist
Hai Sia Seafood Pte Ltd
Work Time Profile: Monday to Friday from 9.00 AM to 5.00 PM Hybrid Work Company Benefits: - Staff Lunch - Training and Development Opportunities - Bi-Annual Profit-Sharing - Performance Bonus - Staff Discounts on Seafood purchases - Medical Benefits - One-way Shuttle Service to Jurong Fishery Port - Confirmation Seafood Hamper Job Duties: - In charge of the full spectrum of AP work, which includes regular payment cycle (3 cycles weekly), entering or validating invoices, checking SOA to ensure completeness, and attending to vendor queries. - Perform closing for AP module on time, and ensure completeness and accuracy of data - Ensuring all payments to suppliers are paid on time. This includes reviewing all statements of accounts to avoid any supplier invoices being missed. - Prepare and analyse AP-related reports - Conduct Bank Reconciliation - Maintain an accrual list for any recurring invoices that were not booked at every month's end - Participate in any system implementation projects to facilitate automation - Any other ad-hoc projects as required You need to have/be: Diploma in Accountancy or equivalent professional accounting qualification At least 3 years post-qualification experience in at least a medium-sized organization Hands-on experience in ERP system Strong Excel skills Must possess good knowledge of GST Meticulous with a logical thinking process, ability to work under pressure and cope in a fast-paced environment to meet timelines Being comfortable with handling some manual processes falling outside the system Ability to read and communicate in Chinese is necessary as our external stakeholders are largely Chinese-speaking Adopts an open mindset to drive continuous improvement Good interpersonal and communication skills
Warehouse & Logistics Supervisor/Manager
Hai Sia Seafood Pte Ltd
Work Time Profile: 5.5-day work week Monday to Friday, 8.00 AM to 5.00 PM Saturday, 8.00 AM to 12.00 PM Company Benefits: - Staff Lunch - Training and Development Opportunities - Bi-Annual Profit-Sharing - Performance Bonus - Staff Discounts on Seafood purchases - Medical Benefits - One-way Shuttle Service to Jurong Fishery Port - Confirmation Seafood Hamper Job Duties: - Oversee day-to-day warehouse activities, including receiving, storage, and order fulfilment - Implement and maintain efficient inventory control systems to minimize stock discrepancies - Ensure compliance with safety regulations and implement best practices for a hazard-free work environment - Collaborate with other departments to coordinate product movements and meet production demands - Plan and coordinate inbound and outbound shipments, optimizing transportation routes and ensuring timely deliveries - Work closely with shipping carriers, customs, and freight forwarders to facilitate international shipments - Monitor and track shipments, addressing any delays or issues promptly to maintain a smooth logistics flow - Implement cost-effective logistics solutions without compromising on quality and service - Lead and motivate a team of warehouse and logistics professionals, fostering a culture of accountability and continuous improvement - Conduct regular performance reviews, provide training, and identify opportunities for skill development - Ensure adequate staffing levels and manage scheduling to meet operational requirements - Collaborate with the Quality Assurance team to implement and uphold product quality standards throughout the supply chain - Conduct regular checks on warehouse conditions, ensuring proper storage conditions for seafood products - Implement measures to minimize product damage and losses during handling and transportation You need to have/be: - Diploma in Logistics, Supply Chain Management, or a related field (or equivalent work experience) - Proven experience in warehouse and logistics management, preferably in the seafood or food processing industry - Strong knowledge of inventory management, distribution, and logistics principles - Familiarity with regulatory requirements related to seafood handling and transportation - Excellent leadership and communication skills - Proficient in using warehouse management systems and logistics software