Company Overview

“呷 Xia” in Minnanese means eating mouthful by mouthful, while ‘哺 Bu” signifies safe and nourishing eating.

The combination of “Xiabu Xiabu” implies enjoying healthy, nourishing, and delicious food.

Our exquisite ‘Taiwanese Small Hotpot’ stands out as a pioneer in the ‘Enjoy-Your-Own’ dining experience, enabling customers to choose from a variety of delectable soup bases that cater to diverse taste preferences, while we uphold the highest quality standards. This commitment is the key to Xiabu Xiabu’s competitive edge and leadership in the market.

Assistant Finance Manager (F&B)

Xiabu Xiabu Catering Management (Singapore) Pte Ltd

Job Scope<ul><li>Plan, organize, and execute financial tasks and projects of the Singapore office.</li><li>Point-of-contact on cashiering supervision, POS system training etc in restaurants.</li><li>Verify and tally all sales transactions via different mode of payments</li><li>Develop and implement plans for budgeting, forecasting, and reporting.</li><li>Manage and monitor metrics, KPI tracking, and reports.</li><li>Manage financial closing and audit process for Singapore business, ensuring timely reporting with KPI analysis.</li><li>Assist in statutory accounting and external filings, communicate accounting issues and coach finance team.</li><li>Review targets, monitor departmental performance and drive cost-saving initiatives.</li><li>Maintain accounting processes and reporting procedures.</li><li>Oversee tax compliance and audits, evaluate costs for new items, ensure accurate calculation of F&B costs and conduct cost reviews.</li><li>Coordinate monthly stocktake and liaise with internal stakeholders and external auditors.</li><li>Conduct financial analysis and due diligence for new store openings, including assessing market potential, conducting feasibility studies, and preparing investment proposals to support decision-making by senior management.</li><li>Provide analytical support for strategic initiatives, such as pricing strategies, product assortment planning, and store layout optimization.</li><li>Collaborate with various departments, including operations, marketing, and merchandising, to gather data, validate assumptions, and align financial goals with operational strategies. Act as a liaison between finance and other departments to ensure financial considerations are integrated into decision-making processes.</li></ul>  Job Requirements<ul><li>Diploma and above in Accounting/Finanance, ACCA qualification or equivalent</li><li>6 to 8 years of relevant working experiences preferably in F&B industry.</li><li>Proficient in Group Consolidation, IFRS Reporting, Tax Computation and Financial Reportings</li><li>Strong written and oral communications skills in Mandarin to liaise with international teams of Chinese speaking background.</li><li>Ability to work with multicultural teams and groups internationally.</li></ul>

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Assistant Manager (Hotpot)

Xiabu Xiabu Catering Management (Singapore) Pte Ltd

Job Scope<ul><li>Support daily restaurant operations, including opening and closing procedures, reservation management, and guest relations.</li><li>Prepare staffing/sales reports.</li><li>Assess operations processes to improve profitability.</li><li>Set targets and Key Performance Indicators to improve work performance.</li><li>Handle customer inquiries, concerns, and complaints with professionalism and efficiency, striving to resolve issues to the customer's satisfaction.</li><li>Recording and reporting all food-related complaints to the Chef immediately.</li><li>Maintain the highest standard of cleanliness, maintenance of furnishings and equipment and the proper set up of in the restaurant and connected areas or pantries.</li><li>Assist in coordinating between the kitchen and front-of-house operations to ensure seamless service delivery.</li><li>Promote the restaurant by establishing/maintaining a loyal and regular customer base with personalized customer service.</li><li>Drive promotions and marketing initiatives.</li><li>Manage the beverage counter and maintain beverage quality.</li><li>Oversee stock levels & ordering supplies.</li><li>Troubleshoot POS system.</li><li>Responsible for scheduling staff rosters.</li><li>Ensure team briefings are carried out before each service period.</li><li>Assist in implementing and developing training programs.</li><li>Train and mentor staff in service techniques, product knowledge, and bar operations.</li><li>Collaborate with the management team to implement and uphold restaurant policies and procedures regarding health, safety, and sanitation standards.</li></ul>  Job Requirements<ul><li>Diploma in Food and Service Management or Business Management</li><li>4 to 6 years of restaurant management work experiences</li><li>Extensive food and beverage (F&B) knowledge</li><li>Strong written and oral communications skills in Mandarin to liaise with business partners (vendors/suppliers) and colleagues from international teams of Mandarin-speaking background.</li><li>Comfortable to work with multicultural teams and groups locally and internationally.</li></ul>

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Assistant Restaurant Manager (Hotpot)

Xiabu Xiabu Catering Management (Singapore) Pte Ltd

Job Scope<ul><li>Assist the Restaurant Manager to manage and run the daily operations of the restaurant.</li><li>Ensure that sales targets and service standards are met.</li><li>Manage operational costs and requisite stocks/items required by the restaurant.</li><li>Lead and motivate the team in achieving sales target and customer satisfaction.</li><li>Establish good rapport with customers and handle customers' request professionally and promptly.</li><li>Plan staff rosters and provide training and coaching to staff on customer service and product knowledge.</li><li>Schedule and coordinate meetings.</li><li>Participate in HR matters such as recruitment, conducting employee performance reviews, disciplinary, grievances etc.</li><li>Develop strategies for better workplace efficiency and goal achievement.</li><li>Liaise between managers, customers and employees.</li><li>Troubleshoot POS system.</li><li>Support ongoing learning and development of team members. </li><li>Create and foster a respectful and inclusive team environment.</li><li>Ensure compliance to licensing, food safety/hygiene regulation, health and safety legislation and guidelines.</li></ul>  Job Requirements<ul><li>Diploma in Food and Service Management or Business Management</li><li>6 to 8 years of restaurant management work experiences</li><li>Solid understanding of restaurant financials and experience with budgeting, cost control, and revenue management.</li><li>Extensive food and beverage (F&B) knowledge</li><li>Familiarity with restaurant management software</li><li>Strong written and oral communications skills in Mandarin to liaise with business partners (vendors/suppliers) and colleagues from international teams of Mandarin-speaking background.</li><li>Comfortable to work with multicultural teams and groups locally and internationally.</li></ul>

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Finance & HR Assistant (F&B)

Xiabu Xiabu Catering Management (Singapore) Pte Ltd

Job Scope Finance Duties:<ul><li>Responsible for the day-to-day financial activities in the Singapore office.</li><li>Confirm sales transactions in the POS/BOH system and work with our China HQ Finance team to reconcile any discrepancies.</li><li>Submission of monthly GTO report.</li><li>Verify with merchant service team to address any discrepancy, overcharge and undercharge issues.</li><li>Monitor and follow-up on inbound and outbound payment.</li><li>Process billings and categorise costs accordingly with clarification as required by China HQ Finance team.</li><li>Assist in annual audits and internal control reviews.</li><li>Assist in all finance-related matters including maintenance of the finance records, reconciliation, and managing the administration of finance processes.</li></ul> HR Duties:<ul><li>Handle all administrative duties relating to HR matters and claims.</li><li>Prepare necessary documents to effect salary payments in payroll system.</li><li>Maintain and verify timesheets, attendance and leaves balance for all staff.</li><li>Prepare, process and file all correspondences on recruitment, hiring, offers, confirmation, transfers, promotion, termination and etc.</li><li>Maintain up-to-date records and properly filed in personnel files and profiles in the HR system and MOM portal.</li><li>Manage work passes related issues such as application, renewal, cancellation etc.</li><li>Submit statutory claims such as NS, maternity, childcare leave, etc</li><li>Assist in submission of government surveys and other statutory submissions.</li><li>Ensure insurance claims are submitted promptly in portal and timely renew of insurances policies.</li><li>Prepare all other letters and internal announcements as and when required.</li></ul>  Job Requirements<ul><li>Diploma in Accounting, Finance, HR or a related field in Business Administration</li><li>Proven experience in similar role, preferably in F&B industry</li><li>Strong analytical and problem-solving skills</li><li>Knowledge of relevant regulations and compliance standards</li><li>Strong written and oral communications skills in Mandarin to liaise with colleagues and teams of Chinese speaking background</li><li>Comfortable to work with multicultural teams and groups internationally</li></ul>

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Hotpot Restaurant Crew

Xiabu Xiabu Catering Management (Singapore) Pte Ltd

Job Scope- Front-of-house duties such as managing the customer flow and seating arrangement, cashiering, order taking, serving of food and beverages, clearing of used culinary and utensils, answering of any enquiries from customers- Back-of-house duties such as food preparation in the kitchen from cutting, slicing, packing, arranging of food items/ingredients, proper storage of food products, stock inventory- Bar counter duties such as preparing hot and cold beverages like our signatures, bubble teas, alcoholic & non- alcoholic, taking orders for takeaways and deliveries, brewing various tea bases- Maintain high level of hospitality by greeting and acknowledging the needs of our customers- Ensure accuracy and quality of the food being served to customers- Timely feedback to Managers or Supervisors for operational improvements Job Requirements- Full-Time: From $2200 per month- Part-Time: From $14 per hour- No experience required as on-the-job training provided- 44 hours per week including weekends and public holidays with rotating shift- Comfortable handling non-halal ingredients and food- Strong written and oral communications skills to interact with colleagues and customers of Mandarin speaking background- Possess valid food safety hygiene certificate- Fully vaccinated against COVID-19 Job Perks> Statutory leave and claim entitlement> Bonus and incentives> Career development> Staff training

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Hotpot Restaurant Crew

Xiabu Xiabu Catering Management (Singapore) Pte Ltd

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Hotpot Restaurant Crew

Xiabu Xiabu Catering Management (Singapore) Pte Ltd

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Hotpot Restaurant Crew

Xiabu Xiabu Catering Management (Singapore) Pte Ltd

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Management Trainee (F&B)

Xiabu Xiabu Catering Management (Singapore) Pte Ltd

Job SummaryAs a Management Trainee in our Singapore restaurants, he/she will be trained in the full suite of restaurant operations which includes people management, best delivering of customer service, target setting, budget planning, driving marketing campaigns, managing stock control and quality assurance. Job Scope- Receive operational training and perform duties in various divisions in our restaurants such as Service and Kitchen, Beverage/Bar, Supporting Functional etc- Rotate and perform respective roles in the various sections within the restaurant to have a deep and thorough knowledge of the restaurant operation- Coaching from experienced staff to acquire information about methods, procedures, and standards practiced by the Company- Acknowledge and achieve performance goals and objectives defined by the Management- Consistently monitor individual performance and progression with your superior and management- Set new goals and objectives with the Management for your progression Job Requirements- Diploma in Food and Management, Business Administration or a related field in Food Services- Proven experience in similar role, preferably in F&B industry- Comfortable handling non-halal ingredients and food- 44 hours per week including weekends and public holidays with rotating shift- Strong analytical and problem-solving skills- Knowledge of relevant regulations and compliance standards- Effective communication skills in both written and verbal- Strong written and oral communications skills in Mandarin to liaise with colleagues and teams of Chinese speaking background- Ability to work with cross-cultural teams and groups internationally- Possess valid food safety hygiene certificate- Fully vaccinated against COVID-19 Job Perks> Statutory leave and claim entitlement> Bonus and incentives> Career development> Staff training

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Marketing Manager (F&B)

Xiabu Xiabu Catering Management (Singapore) Pte Ltd

Job SummaryThe Marketing Manager will oversee the marketing aspects in the Singapore market. He/She will also require to report and communicate the market activities to the marketing teams in China and other Mandarin-speaking regions. Job Scope<ul><li>Develop creative briefs and guide creative direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets</li><li>Conceptualize and execute on multichannel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging in all channels</li><li>Manage content and updates for customer and internal touch points, establish budget guidelines, participate in events, document business processes, and provide sales support</li><li>Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads</li><li>Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly</li><li>Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets</li></ul> Job Requirements<ul><li>Diploma and above in Marketing, Business Administration or equivalent</li><li>8 to 10 years’ relevant working experiences preferably in F&B industry</li><li>In-depth knowledge in Singapore F&B market with keen insights and organization/planning management</li><li>Familiar with international and China F&B branding, and its marketing/PR strategies</li><li>Strong in planning and executing marketing programs, methods of multimedia channels and publicity of our brands</li><li>Strong written and oral communications skills in Mandarin to liaise with international teams of Chinese speaking background.</li><li>Comfortable to work with multicultural teams and groups internationally.</li></ul>

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Procurement Executive (F&B)

Xiabu Xiabu Catering Management (Singapore) Pte Ltd

This role will report to the Procurement Manager and handle/support the day-to-day procurement activities in the Singapore market. He/She will also be required to liaise with the purchasing teams in China and other Mandarin-speaking regions. Job Description<ul><li>Responsible for documenting purchasing activities, including maintaining the purchasing database and ensuring the accurate matching and submission of Purchase Orders (PO), Delivery Notes (DN), and Invoices to the Finance department.</li><li>Gather entries in the purchasing system and manages the creation, maintenance, and updating of master data for suppliers, services, and materials.</li><li>Negotiates quantities, prices, delivery times, terms and conditions, and contractual terms for effective procurement processes.</li><li>Identifyand capitalizes on opportunities for cost savings.</li><li>Co-ordinate, update on stock arrival and monitoring shipment arrival on time</li><li>Work closely with operations to forecast order requirements and plan inventory levels based on past records, demand and supply for replenishment of stocks and indent orders</li><li>Work closely with operations to ensure smooth flow of goods deliveries</li><li>Work with suppliers to ensure stock are received satisfactorily, process claims for items which are defective and has quantity/quality discrepancies</li><li>Ensure purchase cost target for project is achieved and conduct vendor assessment</li></ul> Job Requirement<ul><li>Possess at least a Diploma in Supply Chain/Procurement or equivalent</li><li>At least 2 years' of procurement experiences in F&B industry</li><li>Strong written and oral communications skills in Chinese/Mandarin to liaise with international teams of Mandarin-speaking background</li><li>Comfortable to work with cross-cultural/function teams and groups internationally</li><li>Proficient in creating reports using Vlookup and pivot table</li><li>Meticulous and good team player</li></ul>

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Restaurant Manager (Hotpot)

Xiabu Xiabu Catering Management (Singapore) Pte Ltd

Job Scope<ul><li>Responsible for the business performance of the restaurant.</li><li>Prepare financial/costing reports on weekly and monthly basis.</li><li>Plan and analyse restaurants sales levels and profitability.</li><li>Accountable for labour and F&B costing matters, including inventory control and conducting month end stocktaking.</li><li>Provide effective leadership to ensure that sales targets and service standards are met.</li><li>Establish good rapport with customers and handle customers' request professionally and promptly.</li><li>Constantly review, evaluate operations/procedures and recommend improvement to the Management.</li><li>Recommend ways to reach a broader audience (e.g. discounts and social media ads).</li><li>Develop strategies for better workplace efficiency and goal achievement.</li><li>Provide training and coaching on customer service and product knowledge.</li><li>Support ongoing learning and development of team members.</li><li>Promote the brand in the local community through word-of-mouth and restaurant events.</li><li>Handle HR matters in recruitment, employee performance review, disciplinary and grievances.</li><li>Enforce company policies and protocols in the restaurant.</li><li>Enforce compliance with licensing, hygiene regulation, health and safety legislation and guidelines.</li></ul>  Job Requirements<ul><li>Diploma in Food and Service Management or Business Management</li><li>8 to 10 years of restaurant management work experiences</li><li>Solid understanding of restaurant financials and experience with budgeting, cost control, and revenue management.</li><li>Extensive food and beverage (F&B) knowledge</li><li>Strong written and oral communications skills in Mandarin to liaise with business partners (vendors/suppliers) and colleagues from international teams of Mandarin-speaking background.</li><li>Comfortable to work with multicultural teams and groups locally and internationally.</li></ul>

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