Scope of Work - Customer Care & Service • To ensure all guests are greeted in a welcoming way. • To perform assigned tasks including taking customers’ orders, serving of food and drinks, food preparation, ensuring guests’ needs are met. • To ensure customer satisfaction by solving issues and queries both immediately and efficiently. • Adhere to all food hygiene standard and procedures. • Outlet Sales & Management Introduction and recommendation of product items, special promotions and membership discounts. • Uses techniques on suggestive selling and up selling in order to boost store sales and increase satisfaction. • Ensure consistency of product presentation, display and branding by checking the quality of the products, menus, marketing displays to ensure that they are good condition and correctly placed. • Knowledge of all product ordering system. • To work together as a team when on station. • In charge of other duties such as replenishing of stations, clearing of tables etc. Maintain cleanliness and neatness of the outlet. • To perform any other duties as and when required and assigned by immediate supervisors or other representatives of the management. Competencies • Guest oriented and service focus. • Possess good people management, resource allocation skills. • Possess good leadership and communication skills. • A team player. • Responsible and positive working attitude. • Outgoing, cheerful and self-motivated. • Willing to work 6 days rotating shift, on weekends and public holidays.

Job Description Responsibilities: • Cook and plate food items accurately to specifications. • Monitor and complete par level of placement and food items after each meal period. • Ensure areas of responsibility are clean, tidy and organized. • Ensure proper hygiene practices and proper storage methods are followed at all times. • Assist in daily purchasing and receiving of goods. • Assist in monthly inventory counts and recording of food wastages. • To perform any other duties as and when required and assigned by immediate supervisors or other representatives of the management. Requirements: • Preferably 'N' level with minimum 1 year of relevant. • Strong communication and interpersonal skills. • Willing to work 6 days rotating shift, on weekends and public holidays. * For Singaporean and Singapore PR only, no quota available for foreign worker.