Service Crew / Supervisor
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Food Services | Food and Beverage Service | Server / Service Crew / Runner / Kitchen Assistant
Job Type:
Full Time,
Part Time
Job Suitable For:
#foreveryoung#greatstart#midcareer#newstart#youth#freshgrads#skills-training
Benefits:
free food & beverages
training opportunities
No. of Vacancies:
5
Job Description
Scope of Work - Customer Care & Service
• To ensure all guests are greeted in a welcoming way.
• To perform assigned tasks including taking customers’ orders, serving of food and drinks, food preparation, ensuring guests’ needs are met.
• To ensure customer satisfaction by solving issues and queries both immediately and efficiently.
• Adhere to all food hygiene standard and procedures.
• Outlet Sales & Management Introduction and recommendation of product items, special promotions and membership discounts.
• Uses techniques on suggestive selling and up selling in order to boost store sales and increase satisfaction.
• Ensure consistency of product presentation, display and branding by checking the quality of the products, menus, marketing displays to ensure that they are good condition and correctly placed.
• Knowledge of all product ordering system.
• To work together as a team when on station.
• In charge of other duties such as replenishing of stations, clearing of tables etc. Maintain cleanliness and neatness of the outlet.
• To perform any other duties as and when required and assigned by immediate supervisors or other representatives of the management.
Competencies
• Guest oriented and service focus.
• Possess good people management, resource allocation skills.
• Possess good leadership and communication skills.
• A team player.
• Responsible and positive working attitude.
• Outgoing, cheerful and self-motivated.
• Willing to work 6 days rotating shift, on weekends and public holidays.
• To ensure all guests are greeted in a welcoming way.
• To perform assigned tasks including taking customers’ orders, serving of food and drinks, food preparation, ensuring guests’ needs are met.
• To ensure customer satisfaction by solving issues and queries both immediately and efficiently.
• Adhere to all food hygiene standard and procedures.
• Outlet Sales & Management Introduction and recommendation of product items, special promotions and membership discounts.
• Uses techniques on suggestive selling and up selling in order to boost store sales and increase satisfaction.
• Ensure consistency of product presentation, display and branding by checking the quality of the products, menus, marketing displays to ensure that they are good condition and correctly placed.
• Knowledge of all product ordering system.
• To work together as a team when on station.
• In charge of other duties such as replenishing of stations, clearing of tables etc. Maintain cleanliness and neatness of the outlet.
• To perform any other duties as and when required and assigned by immediate supervisors or other representatives of the management.
Competencies
• Guest oriented and service focus.
• Possess good people management, resource allocation skills.
• Possess good leadership and communication skills.
• A team player.
• Responsible and positive working attitude.
• Outgoing, cheerful and self-motivated.
• Willing to work 6 days rotating shift, on weekends and public holidays.
Job Criteria/Requirements
Qualifications:
N' Levels
Must-have skills:
Guest oriented and service focus, Willing to work 6 days rotating shift, on weekends and public holidays.
Nice to Have Skills:
similar working experience in F&B
Employer Profile
