Overview The Therapy Assistant is to provide assistance to therapists in clinical, administrative and technical duties and to assist in the supervision of healthcare attendants. Job Responsibilities - Assist the therapist in setting up patients on therapeutic equipment. -Assist the therapist in setting up / supervising / assisting patients in the performance of therapeutic activities / exercises. - Assist the therapist in the fabrication of orthosis / devices/ garments necessary for rehabilitation. - Prepare / retrieve / file patient records. - Tidy therapy area and assist with cleaning duties. - Co-ordinate portering of patients to and from the department for therapy in the area of work, and porter patients if necessary. - Handle enquiries, answer phone calls, record and convey messages. - Assist in setting up inventory list of equipment / supplies / forms. - Perform inventory checks of equipment / supplies / forms. - Perform photocopying, binding, filing and distribution of documents and forms. - Perform basic data entry and data retrieval using relevant computer programmes. - Maintain therapeutic equipment and devices. - Assist in the supervision of Healthcare attendants’ cleaning duties. Requirements - Minimum GCE ‘N’ level/ HMI Cert in Therapy Support - Service oriented and customer focused - Good communication and interpersonal skills - Team worker - Basic computer skills in Word and Excel

Overview You will be responsible to provide personalized, specialised and cost-effective care to the patients in accordance to established hospital policies and procedures, standards of nursing care and practices. Job Responsibilities Primary Responsibility • Assesses patients’ needs on admission and daily throughout their hospital stay • Plans and implements care according to the assessed needs • Evaluates and monitors patients’ progress according to planned care • Documents care given and monitors outcomes on the established charts and forms • Carries out treatments and investigations as prescribed by physicians • Communicates and discusses patients’ progress and response to treatment with physicians, nursing and allied health colleagues involved in the patient care • Ensures continuity of patient care and treatment plans through follow-ups • Delivers safe and competent nursing care • Participates actively in physicians’ rounds • Prepares and assists physicians with procedures done on patients • Collaborates and co-operates with physicians and other health-care providers in the smooth delivery of patient care and services • Demonstrates clinical skills, knowledge and critical thinking in the delivery of patient care • Provides patient/family information and education on disease prevention, health education and rehabilitation techniques • Demonstrates proper use and care of equipment • Demonstrates proper and economical usage of consumables and supplies • Maintains a clean and safe working environment Secondary Responsibility • Supervises and guides new/junior staff in their work as well as nursing students on posting • Participates in clinical and service quality activities • Assumes additional responsibilities as assigned by Unit Nurse Leader Requirements • Registered Nurse approved by Singapore Nursing Board • Diploma in Nursing or Degree in Nursing from recognized training institution as approved by the Singapore Nursing Board • Fluent in spoken and written English • Computer literate in Microsoft Word/Excel • Good interpersonal and communication skills • Compassionate, positive and caring nature

Overview As a senior radiographer, you are responsible for the routine management and administration of a section within the department. You will also be responsible for supervising, coaching and training radiographers and other staff members to render high quality imaging services. Job Responsibilities Primary Responsibilities - Perform clinical duties in general radiography and at least one advanced imaging modality (CT / MRI / Ultrasound /Mammography / Interventional Radiology) - Perform IV cannulation and administer contrast media for radiological examinations, where required - Oversee the smooth operations within his/her section of specialised area and ensure proper usage and care of equipment of the section at all times - Ensure quality assurance programmes are implemented and observed as well as initiate system improvement within the section - Adhere to safe work practices especially in radiation safety and infection control - Conduct training and coaching of radiographers - Render prompt and courteous service delivery to external and internal customers - Handle difficult situations like patients’ complaints and queries within the department / section promptly and effectively - Ensure efficient patient turnaround time per examination - Plan, organise and prioritise assigned tasks such that all are completed effectively and on time - Motivate and counsel team members on personal and work related issues. Build upon their strengths and help improve their weaknesses for desired results Secondary Responsibilities - Maintain and upkeep a section with efficient work performance - Collate and prepare statistical data of the section - Ensure physical environment and ambience of work place adheres to corporate standards - Perform any other duties as assigned by reporting officer Requirements - Allied Health Professions Council (AHPC) registration - Recognised Degree or Diploma in Diagnostic Radiography - 5 years specialised experience in Mammography / Ultrasound / CT / MRI / Interventional Radiology preferred - Strong leadership qualities - Compassionate and good patient care - Good interpersonal, verbal and written communication skills - Customer and service oriented - Computer skills in word processing, spreadsheet and presentation software

Job Purpose The Executive Assistant/ Senior Executive Assistant is to provide the main administrative support for the Allied Health Administration department. Primary Responsibilities • Manage the team’s roster • Handle all incoming calls and incoming mails for assigned admin team and allied health stakeholders. • Despatch out-going mails to other departments within the hospital, as well as to external parties. Distribute in-coming mails to the dept. • Co-ordinate meetings, book venues, collate agenda and arrange for catering requirements when necessary. • Perform typing, faxing, sorting, filing, scanning, photocopying and recording of documents and forms. • Answer phone calls, handle enquiries, record and convey messages. • Collate and update relevant data required by the department for purposes of cost management and improvement. • Handle purchase and work requisition processes, from calling suppliers for quotation to submitting invoices to Finance for payment. • Prepare and submit claims and records for department staff • Manage gift packs for storage and distribution. • Senior position to facilitate submission of annual budgeting exercise. Secondary Responsibilities and Duties • Collect and despatch documents from/to areas within hospital premises. • Requisite, control and maintain good utilisation of office supplies in the department. • Perform any other duties assigned by supervisor. Job Specification • Diploma holder of any field • Minimum 2 years of experience in clerical and administrative duties. Hospital administrative experience will be added advantage. • A good understanding of accounting and figures. • Good computer skills in Word, Excel and Power Point. • Good communication and interactive skills. • Able to work independently.

Job Overview As a Psychologist, he/ she is required to provide an array psychological services (psychometric assessments and psychological therapies) to cases (inpatient and outpatient) within the Alexandra Hospital. The Psychologist works under the supervision of a Senior Psychologist. Job Responsibilities Clinical Services Delivery - To conduct appropriate psychometric assessments and result interpretation for referred patients. - To develop and implement appropriate psychotherapy for inpatients and outpatients. - To contribute, as part of a multidisciplinary team, in the overall care plan for the patient. Teaching - To participate in teaching and training programmes Research and Administrative - To contribute to team-level operational tasks, as well as participate in research projects as a member of the research team. Job Requirements - Accredited Masters/DPsy qualification in psychology (specialisation: Clinical, Neuropsy) - Registered psychologist with recognised local/overseas psychological society and/or licensing board - Min 2-3 years of relevant clinical experiences - Experiences working with rehab and acquired brain injury population (adults and geriatrics) preferred - Strong sense of teamwork, comfortable to work in a multidisciplinary setting - Good communication and interpersonal skills - Patient safety-oriented and complies with evidenced-based standards and ethical practice - Competency to deliver the following clinical work: - Inpatient and outpatient therapy work - Neuropsychological Assessments - Participate and contribute to AH Allied Health / AH Psychology projects and programmes

Overview Perform technical duties under the supervision of pharmacists to ensure safe, efficient and timely distribution of drugs in AH. Job Responsibilities 1) Daily Operations - Provide professional and courteous service to all patients/customers - Process medication orders/prescriptions for both inpatient and outpatient - Picking, packing and labeling of medications in accordance to SOPs - Perform billing functions 2) Inventory Management - Ensure stocks are stocked up properly and tidily according to First Expiry First Out (FEFO) - Inventory management of the omnicells in the wards (i.e top-up, expiry checks) - Carry out cycle counts and stock takes periodically according to SOPs Requirements - Minimum O Levels - Understand and use the in-house computer systems - Able to work independently with minimum supervision and have good initiative - Able to communicate effectively - Able to function effectively as a member of a team

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. Duties & Responsibilities • Ensure clinic’s operational readiness • Register patients and book appointments accordingly • Perform cashiering duties, attend to and manage patients’ enquiries • Provide chaperone assistance to doctors/nurses and prepare consultation documents • Assist clinic/nurse manager in administrative duties • Perform any other ad-hoc duties and responsibilities that may be assigned from time to time Requirements • Candidate must possess at least “O” Levels/Diploma • Proficient in computer skills • Team player with good communication and interpersonal skills • Able to multitask and work in a fast-paced environment. • Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed • Able to perform 3 rotating shifts (morning, afternoon & night)

Overview The Bed Management Unit (BMU) plays an important and significant role in overseeing all daily admissions, transfers and bed management, maximizing bed capacity in Alexandra Hospital. This position will coordinate and provide efficient and clinically appropriate ward placement of all patients according to patient’s needs, choice of class based on urgency and type of admission. The Ambulance Management Unit (AMU) sits within BMU manages the hospital ambulance services and coordinates the transfer of patient to/from medical facilities in emergency and non-emergency situations. This position involves coordination with various stakeholders like the clinical team, nursing team and ambulance vendors for ambulance arrangement to fetch/send patient from/to hospitals, residence and nursing home. This team also provides on-time and accurate Emergency Code Activation to alert the emergency response team to any medical emergency within AH. Effective and clear communications are required between all parties involved in the process of bed planning and ambulance transfer coordination. Job Responsibilities Bed Management Operations • Performs daily bed management by coordinating with various stakeholders and team members on all types of admissions and transfers to assign beds to patients in accordance to set of protocol, policy and procedures. • Ensure effective utilization of capacity, constantly matching demand and supply. • Able to identify potential bed tight situation and activate bed tight measures. • Provide statistics and reports of bed and resource utilization to management and bed availability to other institutions. • Perform continuous review of workflows, systems and procedures to identify areas for improvement. • Teamwork and networking with key stakeholders • Liaise and work effectively with wards, other institutions emergency department and BMU for all admissions and transfers within/across the hospital. • Clear understanding of all admitting workflows • Understand all point of access into the Hospital for patients and be able to deal with competing interests. Ambulance Service Management Operations • Arrange ambulance transfer for patients to/from hospitals/ residence/ nursing home and coordinate with requestors and ambulance vendors to ensure any special arrangements are communicated correctly. • Take ownership in complying with MOH Emergency Ambulance Services standard and guidelines, confidentiality and procurement policies. • Ensure all ambulance transfers are recorded to provide statistic and reports on ambulance utilization, transfer type, etc. for analysis. • Ability to manage ambulance vendors effectively and efficiently. • Perform continuous review of workflows and procedures to identify areas for improvement. • Assist with feedback and escalate in a timely manner. • Improve Service Standards and Performance measurement: o Accurate and timely activation of ambulance transfers for patients. o Activates the right ambulance service according to the needs of the patient. Emergency Activation • Activates Emergency Response Team to respond to life emergency within AH • Participate in daily Code Blue testing and monthly Code Blue drills. Administrative Duties • To assist bed request and ambulance transfer enquiries/request via phone, email or fax and follow up on closure. • Conduct testing of applications when necessary. • Comply with Personal Data Protection Act (PDPA) to ensure patient confidentiality are safe-guarded. • Participate in activities that contribute towards the improvement of patient care, including professional development sessions to build relevant areas of knowledge, skills and attitudes. • Involve and engaged in ad-hoc projects as assigned by Reporting Officer. Requirements • GCE O levels/A levels/Nitec/Higher Nitec/Diploma from any discipline • Strong analytical, communication and interpersonal skills with positive “can do” attitude. • Team player with natural ability to interact with healthcare team of all levels. • Pleasant disposition, approachable, independent worker, have initiative and drive to resolve issues. • Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. • Able to perform 3 rotating shifts (includes night shifts, weekends and public holidays).

Overview The job-holder is responsible to provide personalised, specialised and cost-effective care to patients, in accordance to established hospital policies and procedures, standards of nursing care and practices. He/ She is responsible for the effective and efficient running of the ward/department assigned. Job Responsibilities Primary Responsibilities: • Assesses, plans, implements and evaluates care of patients with complex healthcare needs according to updated standards of nursing practice • Ensures patient care delivery (inclusive of education and counselling) is carried out according to established standards of care practice using patient care plan / clinical pathways • Co-ordinates patients’ access and treatment sequence where required for the specialty • Conducts teaching and counselling for patients and their families / carers • Initiates and ensures implementation of discharge planning for patients • Leads and participates actively in the review of patients with the multidisciplinary team • Follows up on patients at NUH specialist outpatient clinics where appropriate • Conducts specialty nurse-led clinic for patients and their families where needed • Provides clinical supervision to nurses and nurse trainees to ensure quality patient care delivery • Updates and maintains patient consultation / training statistics / other types of register / registry where appropriate • Applies understanding of prevention of medico-legal issues in relation to patient care Secondary Responsibilities: • Acts as a resource person for clinical nursing matters • Plans, implements and evaluates in-service staff education and specialty training courses based on unit and individual training needs • Inducts newly graduated advanced diploma nurses in specialty care of a specific group of patients • Guides and develops specialty competencies of registered nurses • Reviews and develops clinical pathways and / or other plans of care in consultation with specialty nurses, nurse managers, doctors and paramedical staff • Reviews and develops practice policies and guidelines and nursing standards in consultation with specialty nurses, nurse managers and doctors • Assists with nursing audits on nursing care standards • Applies best evidence to practice • Participates in research activities • Undertakes quality improvement / research projects • Participates in training / quality improvement / research committees • Contributes to performance appraisals of enrolled nurses, senior enrolled nurses, staff nurses, senior staff nurses and advanced diploma nursing students • Takes on additional responsibilities or tasks as assigned by Senior Nurse Manager/Clinician, Deputy/Assistant Director (Nursing) and Chief Nurse Requirements • Registered Nurse with at least 9 years of post-registration clinical experience, of which 2 years must be as Assistant Nurse Clinician • Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognized training institution as approved by Singapore Nursing Board. • Technically skilled and competent • Good interpersonal and communication skills • Computer literacy skill – MS Word and PowerPoint

Overview The job-holder is responsible for the quality of patient care delivered and the standard of nursing practice in an assigned ward/unit. S/he provides highly skilled and specialized nursing care to specific patient population and their caregivers. Job Responsibilities Primary Responsibilities: · Assesses, plans, implements and evaluates care of patients with complex healthcare needs according to updated standards of nursing practice · Ensures patient care delivery (inclusive of education and counselling) is carried out according to established standards of care practice using patient care plan / clinical pathways · Co-ordinates patients’ access and treatment sequence where required for the specialty · Conducts teaching and counselling for patients and their families / carers · Initiates and ensures implementation of discharge planning for patients · Leads and participates actively in the review of patients with the multidisciplinary team · Follows up on patients at NUH specialist outpatient clinics where appropriate · Conducts specialty nurse-led clinic for patients and their families where needed · Provides clinical supervision to nurses and nurse trainees to ensure quality patient care delivery · Updates and maintains patient consultation / training statistics / other types of register / registry where appropriate · Applies understanding of prevention of medico-legal issues in relation to patient care Secondary Responsibilities: · Acts as a resource person for clinical nursing matters · Plans, implements and evaluates in-service staff education and specialty training courses based on unit and individual training needs · Inducts newly graduated advanced diploma nurses in specialty care of a specific group of patients · Guides and develops specialty competencies of registered nurses · Reviews and develops clinical pathways and / or other plans of care in consultation with specialty nurses, nurse managers, doctors and paramedical staff · Reviews and develops practice policies and guidelines and nursing standards in consultation with specialty nurses, nurse managers and doctors · Assists with nursing audits on nursing care standards · Applies best evidence to practice · Participates in research activities · Undertakes quality improvement / research projects · Participates in training / quality improvement / research committees · Contributes to performance appraisals of enrolled nurses, senior enrolled nurses, staff nurses, senior staff nurses and advanced diploma nursing students · Takes on additional responsibilities or tasks as assigned by Senior Nurse Manager/Clinician, Deputy/Assistant Director (Nursing) and Chief Nurse Requirements · Registered Nurse with at least 9 years of post-registration clinical experience, of which 2 years must be as Assistant Nurse Clinician · Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognized training institution as approved by Singapore Nursing Board. · Technically skilled and competent · Good interpersonal and communication skills · Computer literacy skill – MS Word and PowerPoint

Overview The job holder is responsible to provide sterile and reusable surgical instrument and equipment by demonstrating competence in all aspects of sterile processing: Supervise receiving, sorting, decontamination, inspection, packaging, sterilization, storage and distribution of the sterile items to operation theatres, SOC, in-patient wards and procedural rooms. Ensure smooth functioning of the Theatre Sterile Supplies Unit. Job Responsibilities Primary Responsibilities (80%): • Ensure daily smooth functioning of the TSSU in receive, sort, decontaminate, inspect, pack, sterilize, storage and distribute surgical items • Ensure staff practice the standards of Loads and operates washer-disinfectors, dryers, ultrasonic washer and sterilizers • Perform and evaluate sterilizer test indicators • Perform inventory of all sterile linen and surgical consumables supplies • Issue sterile supplies To all supporting areas on a timely manner • Keep tract of preventive maintenance (PM) of washer disinfectors, dryers, ultrasonic washer, and sterilizers and ensure all PM are up To date • Perform cleaning of TSSU storage area • Demonstrate proper use and care of equipment • Report defective equipment and take appropriate action To repair or replace • Identify and notifies In-Charge of instruments that need To be repaired/ replaced • Liaise with OT nurses on the consignment sets required for procedures • Facilitate team dynamics and the smooth running of activities within the TSSU • Communicate and handover essential information and critical events To colleagues in-charge and supervisor Secondary Responsibilities (20%): • Supervise and guide junior staff in their work • Participate in clinical and service quality activities • Demonstrate awareness of current health care practices • Assist in keeping instrument tracking data and system up To date • Assume additional responsibilities as assigned by Senior Instrument Technician, Instrument Specialist and Assistant/Deputy Director (Nursing) Requirements • ITE in Engineering, relevant technical credentials or WSG Higher Certificate in Healthcare Support (Sterilisation Services) • One year of working experience as Instrument Technical Assistant or relevant experience in CSSD/ TSSU will be preferred • Possess good inter-personal and supervisory skills • Good command of written English and Knowledge of Microsoft Office

Overview The Care Manager supports and works within Alexandra Hospital, and collaborates with community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community. Responsibilities • Attends to queries receive via an integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community. • Recruit high risk patients through Multiple Disciplinary Meetings, referrals, screenings • Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme. • Synthesize assessment information to prioritize care needs and develop care plan goals together with patient, family/caregiver and the community care team. • Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly. • Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate the necessary referrals accordingly and in a timely manner. • Provide a valuable link by ongoing collaboration among the patients, families/caregivers and the multidisciplinary teams on a timely basis. • Conducts follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers. • Promote and guide positive changes in patient’s lifestyle in the community. • Monitor patient’s general medical condition during home visit and report to patient’s Principal Doctor or primary care provider and/or community partner where necessary. • Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans. • Document assessments, plans, and outcomes promptly and accurately in the relevant system. • Maintain high level contact with step-down facilities. • Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests. • Station in community healthcare posts when needed, where patient/ residents can be cared for conveniently within their community. • Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes. • Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community. • Any other duties as assigned by Reporting Officer. Job Requirements • Degree or equivalent professional qualifications in Nursing, Social Work, Counselling and Psychology with at least 3 years’ experience are preferred. • Those with Diploma for the above professional tracks and has at least 5 years of experience in related field in acute and/or community setting in Singapore will be considered. • Knowledge in geriatric care, chronic diseases management, and experience in home healthcare and home personal care and other community services will be an advantage. • Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels. • Organised, analytical, able to fit different pieces of the puzzle together. • Pleasant disposition, approachable, with strong interpersonal and relational skills. • Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers. • Independent worker, with strong initiative. • Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. • Equipped with basic computer skills in MS Words, Excel and PowerPoint. • Experience and ability to work shifts may be an advantage for specific roles within the team.

Overview The job-holder assists Registered Nurses/Enrolled Nurses to provide Basic care for patients in inpatient areas. Job Responsibilities • Assists the Registered/Enrolled Nurses in providing basic care planned for patients: o Changes bed linen and make up beds. o Dresses and assists with personal hygiene of patients. o Gives and removes bedpans and urinals for patients. o Attends to skin care of helpless or immobile patients with stable conditions. o Assists with lifting, moving and transporting patients. o Serve meals and remove meal trays. o Assist patients with good swallowing reflexes and able to drink and eat normally. • Assists Registered/Enrolled Nurses in observing general condition of patients and reports observations to the nurse-in-charge. • Assists the Registered/Enrolled Nurses in treatment under supervision. At all times escalate if unsure. • Assists with general duties: o Answers call bells and gives assistance within constraint of his/her responsibilities. o Performs other duties assigned by Nurse Manager • Performs other duties assigned by Nurse Managers / Senior Nurse Manager. Requirements • Good interpersonal and communication skills • Able to read, write and converse in simple English