Patient Service Associate (Specialist Outpatient Clinic)
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Healthcare | Operations | Patient Service Associate
378 ALEXANDRA ROAD SINGAPORE 159964
Job Type:
contract or project basis
Job Suitable For:
#nohashtag#skills-training#freshgrads
Benefits:
health & wellness benefits
training opportunities
personal development benefits
No. of Vacancies:
5
Job Description
As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.
Duties & Responsibilities
• Ensure clinic’s operational readiness
• Register patients and book appointments accordingly
• Perform cashiering duties, attend to and manage patients’ enquiries
• Provide chaperone assistance to doctors/nurses and prepare consultation documents (if needed)
• Assist clinic manager/nurse manager in administrative duties
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time
Requirements
• Candidate must possess at least “O” Levels/Diploma
• Proficient in computer skills
• Team player with good communication and interpersonal skills
• Able to multitask and work in a fast-paced environment
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed
Duties & Responsibilities
• Ensure clinic’s operational readiness
• Register patients and book appointments accordingly
• Perform cashiering duties, attend to and manage patients’ enquiries
• Provide chaperone assistance to doctors/nurses and prepare consultation documents (if needed)
• Assist clinic manager/nurse manager in administrative duties
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time
Requirements
• Candidate must possess at least “O” Levels/Diploma
• Proficient in computer skills
• Team player with good communication and interpersonal skills
• Able to multitask and work in a fast-paced environment
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed
Job Criteria/Requirements
Qualifications:
O' Levels
Work Experience Level:
junior level
Must-have skills:
Team player with good communication and interpersonal skills
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