Senior Executive / Assistant Manager, Service Transformation (Product Development Analyst)
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Infocomm Technology | Product Development | Product Analyst
Job Type:
Full Time
Job Suitable For:
#nohashtag#skills-training
Benefits:
training opportunities
personal development benefits
No. of Vacancies:
1
Job Description
Senior Executive / Assistant Manager, Service Transformation (Product Development Analyst)
As part of Group Service Transformation Office, the Senior Executive/Assistant Manager’s key role is to collaborate with key stakeholders to co-create and implement user-centric digital solutions that leverages on OneNUHS App to deliver Incredible Care in NUHS. Reporting to the Assistant Director, Group Service Transformation, you will:
Job Responsibilities
Translate the vision of an ideal patient experience into user-centric designs for digital interfaces across service touchpoints
Create original layouts and graphic designs to make the digital interfaces more seamless for patients
Present concepts and designs to key stakeholders for review and iteration
Collaborate with technical business analysts and system specialist teams to deliver digital solutions
Coordinate and monitor roll-out of digital solutions across multiple touch-points
Collate feedback directly from user feedback channels (app support email and app store reviews) to improve user interface design, product usability and operational workflows
Support in ad-hoc/special projects assigned to Group Service Transformation
Job Requirements
Degree in Business Administration, Marketing, Science, Engineering, Information Technology or equivalent
At least 2 years of work experience, preferably in user experience research
Agile and innovative mind-set
Excellent communication skills in presenting ideas and engaging stakeholders
Proactive, with creative problem-solving skills and strong multi-tasking capabilities
Up to date on the latest user experience trends, techniques and technologies, preferably with experience in successfully integrating new techniques into solutions
Passionate to be part of digital transformation in Healthcare
Exhibit the NUHS core values of Teamwork, Respect, Integrity, Compassion, and Patient Centeredness
As part of Group Service Transformation Office, the Senior Executive/Assistant Manager’s key role is to collaborate with key stakeholders to co-create and implement user-centric digital solutions that leverages on OneNUHS App to deliver Incredible Care in NUHS. Reporting to the Assistant Director, Group Service Transformation, you will:
Job Responsibilities
Translate the vision of an ideal patient experience into user-centric designs for digital interfaces across service touchpoints
Create original layouts and graphic designs to make the digital interfaces more seamless for patients
Present concepts and designs to key stakeholders for review and iteration
Collaborate with technical business analysts and system specialist teams to deliver digital solutions
Coordinate and monitor roll-out of digital solutions across multiple touch-points
Collate feedback directly from user feedback channels (app support email and app store reviews) to improve user interface design, product usability and operational workflows
Support in ad-hoc/special projects assigned to Group Service Transformation
Job Requirements
Degree in Business Administration, Marketing, Science, Engineering, Information Technology or equivalent
At least 2 years of work experience, preferably in user experience research
Agile and innovative mind-set
Excellent communication skills in presenting ideas and engaging stakeholders
Proactive, with creative problem-solving skills and strong multi-tasking capabilities
Up to date on the latest user experience trends, techniques and technologies, preferably with experience in successfully integrating new techniques into solutions
Passionate to be part of digital transformation in Healthcare
Exhibit the NUHS core values of Teamwork, Respect, Integrity, Compassion, and Patient Centeredness
Job Criteria/Requirements
Qualifications:
Degree
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