Senior Assistant Manager* (JR2152)

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Others - Corporate solutions and General Office | Administrative / Secretarial | Admin / Office Manager
378 ALEXANDRA ROAD SINGAPORE 159964
Job Type:
permanent or full time
Job Suitable For:
#nohashtag
Benefits:
No. of Vacancies:

1

Job Description
Job description
• To facilitate and coordinate the management of the relevant medical specialty or departments to achieve the mission of the Hospital; through ensuring provision of quality patient care, business and financial growth.
• Translate and communicate the vision, strategic and business plans of the hospital to the relevant areas and ensure alignment of goals and objectives of all departments.
• Provide guidance and directions in the management, planning, organising, coordinating and operational processes of the departments and areas assigned.
• Identify opportunities to implement or facilitate strategies with Clinical Services Director of the relevant medical specialty as assigned to ensure services meet customers’ needs.
• Develop, mentor and guide staff to ensure good leadership and succession planning.
• Create a conducive environment to facilitate open communications, multi-disciplinary teamwork.
• Develop and implement strategies and plans for achieving customer satisfaction.
• Identify and monitor key performances and customer service standards across Operations department to ensure customers’ satisfaction.
• Ensure adequate resources are provided for services to perform to the expectations of the customers and in alignment with the Hospital’s business and financial objectives.
• Drive annual programme workplan and budgetary planning or review.
• Set up programmes to promote continuous improvement and learning, as well as to facilitate auditing and reviewing of services and CME provided.
• Any other projects and assignments as directed by CEO / COO / Directors

Requirements
• Basic degree & Postgraduate degree in hospital and administrative preferred.
• 3 to 5 years of working experience in healthcare or service industry.
• Excellent interpersonal and communicative skills.
• Strong leadership skills.
• Strong analytical skills.
• Proficient in SAP and MS Office applications such as Words, Excel and Power Point

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.
Job Criteria/Requirements
Qualifications:

Degree

Work Experience Level:

mid level

Must-have skills:

EXPERIENCE IN HEALTHCARE OR SERVICE INDUSTRY,COMMUNICATIVE SKILLS,LEADERSHIP SKILLS,ANALYTICAL SKILLS

Employer Profile
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Alexandra Hospital

Alexandra Hospital (AH) is a member of the National University Health System (NUHS), a leading academic health system and one of three public healthcare clusters in Singapore. AH is the first integrated general hospital in Singapore to offer holistic care from acute, sub-acute to rehabilitative settings, and reduces the need for a patient to transfer to another healthcare institution. Under its team-led and programme-based clinical model, every patient is placed in at least one of five core clinical programmes by the hospital and cared by a single doctor and the same care team within one of the programmes. As part of an integrated academic health system, AH is a dedicated site for staging innovative health and care as well as person-centric solutions to scope, share and scale best practices. Together with community partners and patients, AH aims to bring about seamless integrated care beyond the hospital and empower patients and caregivers to enable the continuity of care in the safety and comfort of the home and community. For more information, please visit www.ah.com.sg | www.nuhs.edu.sg Delivering ‘Incredible care and health, together!’ Members of the NUHS: • National University Hospital • Ng Teng Fong General Hospital • Alexandra Hospital • Jurong Community Hospital • National University Polyclinics • National University Cancer Centre, Singapore • National University Heart Centre, Singapore • National University Centre for Oral Health, Singapore • NUS Yong Loo Lin School of Medicine • NUS Faculty of Dentistry • NUS Saw Swee Hock School of Public Health