Income Auditor

What do we expect from you?

• To audit all daily income that has been received by the hotel and to ensure that all relevant revenues such as Rooms, F&B and other revenues, are correctly and completely recognized and recorded in the General Ledger accounting system.
• To be responsible for all daily revenues and statistics of the hotel.

How your day looks like?

• Prepare and distribute the Daily Revenue Reports to the Hotel & F&B management Team
• To review all paid-outs, revenue adjustments, rebates and allowances for reasonableness, properly approved with supporting, and to report any deviations from hotel policies and procedures.
• Review on a daily basis the Night Manager’s report
• Guest in-house rate check report, variance must be explained by Front Office
• Complimentary and House use room to come with appropriate supporting document
• Guests checked out with open paymaster accounts (Guest Ledger)
• Guests in house with credit limit exceeded (High Balance Report)
• Revenue adjustments
• Check market segment report.
• Periodically conduct training for Front Office staff.

F&B:

• To verify that all F&B discounted checks are fully justified, properly recorded into POS system and to prepare subsequent reports, as necessary, for hotel management.
• Audit F&B outlet checks void for explanation and approval by the Outlet Managers or Assistants.
• Review all house use and entertainment checks, ensure that they are properly signed.
• Investigate all discrepancies and make necessary adjustments (if any).
• Periodically conduct training for F&B Team.

OTHERS:

• Ensure that the Guest Ledger, Advanced Deposit Ledger and City Ledger balance to the General Ledger on a daily basis.
• Ensure POS and Opera are balanced.
• Ensure audit compliance.
• Account for Other departmental revenue (eg. Telephone, Car Parking)
• To be ready and responsible when assigned to perform any other duties as designated by higher management.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends- fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win- Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now- Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.