Executive / Senior Executive, Psychology and Child & Human Development [NIE]
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Others - Customer Service | Customer Service | Customer Service Officer
Job Type:
Full Time
Job Suitable For:
#nohashtag
Benefits:
No. of Vacancies:
1
Job Description
ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)
The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.
The National Institute of Education invites suitable candidates to join the Psychology and Child & Human Development Academic Group as an Executive / Senior Executive.
Responsibilities
• To provide administrative support for the In-service and Professional Development programmes by coordinating with Programme Leaders to confirm the creation of course schedules, to manage and administer courses (including offering, scheduling, hiring / assigning part time instructors, and booking classrooms to ensure the smooth operation of programmes).
• To liaise with internal and external stakeholders on matters pertaining to courses, as well as to attend to student enquiries.
• To assist in NIE Wellness Centre reception duties such as client management from registration to collection of payment, handling enquiries from clients via phone, email and walk-ins as well as managing loans from the psychological test materials library.
• To assist in Graduate Programmes academic and administration forms submissions.
• To assist in the organization of events and activities helmed by the department.
• To provide general office administration and undertake any other functional tasks as assigned by the department.
Requirements
• A Polytechnic Diploma
• Experience in an educational environment would be an advantage
• Strong customer service skills
• Meticulous and responsible
• A good team player who works well with various stakeholders
• Ability to work under pressure and meet tight deadlines
• Strong interpersonal and communication skills, both written and oral
• Proficient in Excel, Word and other Microsoft Office software
Other Information
NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.
The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.
The National Institute of Education invites suitable candidates to join the Psychology and Child & Human Development Academic Group as an Executive / Senior Executive.
Responsibilities
• To provide administrative support for the In-service and Professional Development programmes by coordinating with Programme Leaders to confirm the creation of course schedules, to manage and administer courses (including offering, scheduling, hiring / assigning part time instructors, and booking classrooms to ensure the smooth operation of programmes).
• To liaise with internal and external stakeholders on matters pertaining to courses, as well as to attend to student enquiries.
• To assist in NIE Wellness Centre reception duties such as client management from registration to collection of payment, handling enquiries from clients via phone, email and walk-ins as well as managing loans from the psychological test materials library.
• To assist in Graduate Programmes academic and administration forms submissions.
• To assist in the organization of events and activities helmed by the department.
• To provide general office administration and undertake any other functional tasks as assigned by the department.
Requirements
• A Polytechnic Diploma
• Experience in an educational environment would be an advantage
• Strong customer service skills
• Meticulous and responsible
• A good team player who works well with various stakeholders
• Ability to work under pressure and meet tight deadlines
• Strong interpersonal and communication skills, both written and oral
• Proficient in Excel, Word and other Microsoft Office software
Other Information
NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.
Job Criteria/Requirements
Qualifications:
Diploma
Must-have skills:
Strong interpersonal and communication skills, both written and oral
Nice to Have Skills:
Experience in an educational environment
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