Customer Service, Permit Declaration

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Logistics | Sales and Customer Service | Senior Customer Service Officer / Customer Service Specialist
Job Type:
Full Time, 
Permanent
Job Suitable For:
#skills-training
Benefits:
No. of Vacancies:

2

Job Description

Allied Container Group is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector.

 

As part of the Operations team, we are seeking a detail-oriented, thorough, and organized Customer Service Executive.

Job Responsibilities 
Ensure smooth flow of import and export documentation process flow.

  • Prepare all related documents pertaining to import and export including Permit Declarations
  • Liaise with carriers / forwarders on bookings of vessels for exports and arrival dates of vessels, port charges, etc for imports
  • Ensure all billings are done promptly and accurately
  • Handle customer enquiries, complaints and requirements
  • Always develop and maintain excellent service to internal and external customers
  • Advise supervisor of any irregularities discovered within the assigned transactions

 

Requirements 

• Minimum 2 years experience in shipping or shipping related company

• Computer literacy

• Good interpersonal skill

• Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Job Criteria/Requirements
Qualifications:

O' Levels

Must-have skills:

Communication, Interpersonal, Attention to detail

Employer Profile
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Allied Container (E&M) Pte Ltd

ALLIED CONTAINER GROUP Established in 1975, Allied Container Group has grown to become one of Singapore’s largest container haulage operator and container yard operator. With over 40 years of experience, the Group has a strong reputation in the line of logistics management. Today, Allied have more than 200 dedicated and experienced staff delivering the highest standards of service. The Group has committed itself to invest in the most up-to-date equipment and system available to the industry. With an eye on the growing role I.T. is playing in the shipping industry, Allied is at the forefront of software development. We have our own team of software engineers to develop and maintain system connectivity with our customers. In 2006, we established Winspec Group, a sister company of Allied, that is a freight forwarding and logistics provider company. We offer warehouse and distribution services to our customers. We are also the sole distributor for ENOC marine lubricant. In 2017, we started Allied Food (S) Pte Ltd, where we trade and sell Japanese & Korean flour. We work with some of the most renowned flour manufacturers like Nippn and CJ Flour. Contact us via our Facebook now!
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