Customer Service Officer
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Others - Customer Service | Customer Service | Customer Service Officer
63 HILLVIEW AVENUE LAM SOON INDUSTRIAL BUILDING SINGAPORE 669569
Job Type:
contract or project basis
Job Suitable For:
#inclusive#midcareer#nohashtag#freshgrads
Benefits:
No. of Vacancies:
1
Job Description
What will you do in BEDANDBASICS?
• Process orders and customer enquiries
• Coordinate with customers, suppliers and our logistics partners to ensure an excellent customer experience.
• Service recovery to ensure customer satisfaction
• Support management to design and implement operations processes and workflows
• Support infrastructure rollouts
• Participate in programs to improve operational efficiency
• Contribute to the day-to-day operations of our warehouse and call center.
• Ad-hoc duties assigned.
What qualifications and skills do you have?
• Minimum GCE 'O' Level.
• Willing to work weekends.
• Responsible and able to work independently as well as in a team environment.
• Customer oriented and pleasant personality.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities.
• Ability to remain calm and professional in high-stress situations.
• Familiarity with customer service software, such as ZenDesk or Freshdesk will be a bonus.
• Process orders and customer enquiries
• Coordinate with customers, suppliers and our logistics partners to ensure an excellent customer experience.
• Service recovery to ensure customer satisfaction
• Support management to design and implement operations processes and workflows
• Support infrastructure rollouts
• Participate in programs to improve operational efficiency
• Contribute to the day-to-day operations of our warehouse and call center.
• Ad-hoc duties assigned.
What qualifications and skills do you have?
• Minimum GCE 'O' Level.
• Willing to work weekends.
• Responsible and able to work independently as well as in a team environment.
• Customer oriented and pleasant personality.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities.
• Ability to remain calm and professional in high-stress situations.
• Familiarity with customer service software, such as ZenDesk or Freshdesk will be a bonus.
Job Criteria/Requirements
Qualifications:
N' Levels
Work Experience Level:
junior level
Must-have skills:
• RESPONSIBLE AND ABLE TO WORK INDEPENDENTLY. • CUSTOMER ORIENTED AND PLEASANT PERSONALITY.
Nice to Have Skills:
• GOOD COMMUNICATION SKILLS.
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