Customer Service Associate* (JR2543)
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Others - Customer Service | Customer Service | Customer Care Representative / Client Service Associate
378 ALEXANDRA ROAD SINGAPORE 159964
Job Type:
permanent or full time
Job Suitable For:
#nohashtag#skills-training
Benefits:
health & wellness benefits
training opportunities
personal development benefits
No. of Vacancies:
1
Job Description
As a Customer Service Associate, you will be expected to deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.
Duties & Responsibilities:
- Perform appointment-booking duties (i.e. to make, change and cancel appointments for patients)
- Coordinate appointment with other departments and doctors in the hospital where possible
- Answer phone calls using telephone standards, handle enquiries, record and convey messages
- Contact and follow-up with clinic on patient's request
Job Requirements:
- Candidate must possess at least "O" Level / Diploma.
- Healthcare / service-related industry preferred
- Proficient in computer skills
- Team player with good communication and interpersonal skills
- Able to multitask and work in a fast-paced environment
- Must work 3-shift rotations (Morning, Afternoon, Night)
Duties & Responsibilities:
- Perform appointment-booking duties (i.e. to make, change and cancel appointments for patients)
- Coordinate appointment with other departments and doctors in the hospital where possible
- Answer phone calls using telephone standards, handle enquiries, record and convey messages
- Contact and follow-up with clinic on patient's request
Job Requirements:
- Candidate must possess at least "O" Level / Diploma.
- Healthcare / service-related industry preferred
- Proficient in computer skills
- Team player with good communication and interpersonal skills
- Able to multitask and work in a fast-paced environment
- Must work 3-shift rotations (Morning, Afternoon, Night)
Job Criteria/Requirements
Qualifications:
O' Levels
Work Experience Level:
junior level
Must-have skills:
TEAM PLAYER WITH GOOD COMMUNICATION AND INTERPERSONAL SKILLS
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