Customer Service

Others - Customer Service | Customer Service | Customer Support / Customer Care / Customer Service Representative

Job Type:

Full Time,

Permanent

Job Suitable For:

#skills-training

Benefits:

No. of Vacancies:

Job Description

Allied Container Group is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector.
As part of the team, we are looking for Customer Service

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits
Job Description
• To manage customer's shipment request and communicate promptly
• Ensure timely co-ordination to finalize booking process with customer and perform booking process into system
• Attend to customer's requests for container re-use, cargo claims, cross-bookings, container detention, damage container handling, and depot cleaning/washing issues.

Job Requirements

• Preferably with a GCE ‘O’ Level or equivalent qualification
• Min 1 – 2 years’ relevant experience
• Familiar with container yard operations
• Able to work under pressure and meet tight deadlines
• Working hours: Mon - Fri 8.00am to 5.00pm; Sat: 8.00am to 12.00nn
• Working location: Pioneer
• Transport provided from Jurong East MRT

Job Criteria/Requirements

Qualifications:

O' Levels

Must-have skills:

Familiar with container yard operations

Nice to Have Skills:

Excellent Communication

Employer Profile

Allied Container (E&M) Pte Ltd

ALLIED CONTAINER GROUP Established in 1975, Allied Container Group has grown to become one of Singapore’s largest container haulage operator and container yard operator. With over 40 years of experience, the Group has a strong reputation in the line of logistics management. Today, Allied have more than 200 dedicated and experienced staff delivering the highest standards of service. The Group has committed itself to invest in the most up-to-date equipment and system available to the industry. With an eye on the growing role I.T. is playing in the shipping industry, Allied is at the forefront of software development. We have our own team of software engineers to develop and maintain system connectivity with our customers. In 2006, we established Winspec Group, a sister company of Allied, that is a freight forwarding and logistics provider company. We offer warehouse and distribution services to our customers. We are also the sole distributor for ENOC marine lubricant. In 2017, we started Allied Food (S) Pte Ltd, where we trade and sell Japanese & Korean flour. We work with some of the most renowned flour manufacturers like Nippn and CJ Flour. Contact us via our Facebook now!

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