Commercial Executive
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Others - Customer Service | Customer Service | Sales Coordinator
Job Type:
Full Time
Job Suitable For:
#foreveryoung#inclusive#greatstart#midcareer#newstart#youth#skills-training
Benefits:
health & wellness benefits
training opportunities
personal development benefits
No. of Vacancies:
1
Job Description
Responsibilities:
Delight customers in handling enquiries, preparing quotations and tender documents and invoices, liaising with vendor to procure parts for *on the job* purposes.
Co-ordinate prompt and effective responses to customer’s enquiries, request for quotation and invoices.
Manage, prepare and vet commercial contracts and assist to conduct commercial discussions with customers.
Follow up on client projects and assists in the presentations and maintain communication with clients via phone and handle routine inquires in the managers’ absence.
Collecting and storing commercial information from various sources, responsible for compiling reports and presentations as required; prepare, maintain and update clients’ files; and assist in collecting and analyzing commercial information.
Drafts and recommends changes on contract management procedures and performs benchmarking through market practices and customers feedback to incorporate best practices.
Executes contract terms as stipulated in the assigned project and responds to contract enquiries from relevant parties under minimal supervision from Manager.
Prepares and consolidates contract documentation and independently drafts correspondences, ensuring final copies and database are securely stored for the assigned project.
Handles contract changes to submit and finalise with customers in a timely manner and liaises with business development team members, as required.
Coordinates contract signing, performs checks on the contract documentation and handles disputed views in contract variation, when required.
Coordinates with relevant departments and tracks project milestone for timely issuance of work completion certificate for invoicing purposes under minimal supervision.
Handles billing and invoicing based on the contracted payment terms and liaises with estimation team members on the project costings, if available to generate cost summaries for the assigned projects.
Follow up on payment collection and liaises with customers and legal on complicated payment terms, including reporting to management on issues that would considerably affect the cost and delivery of the project.
Documents billing information (i.e. preliminary project cost, draft invoices, variation order and etc.), ensuring billing traceability and control for the preparation of billing and sales reports.
Collates and manages customers feedback by trending and tracking the returned rate of completed customer feedback forms from customers for further improvement.
Liaison with all subsidiaries for inquiries, progress of ongoing and job till completion for invoicing.
Any other ad hoc duties.
Requirements:
At least 3 years working experience in marine related industry.
Familiar in negotiation with subcons and vendors for specialized and complex repairs works.
Good interpersonal, organizational and computer skills.
Ability to multi-task and work under pressure.
Meticulous and comfortable with large amount of admin work.
Willing to work in Tuas, with company transport provided.
Delight customers in handling enquiries, preparing quotations and tender documents and invoices, liaising with vendor to procure parts for *on the job* purposes.
Co-ordinate prompt and effective responses to customer’s enquiries, request for quotation and invoices.
Manage, prepare and vet commercial contracts and assist to conduct commercial discussions with customers.
Follow up on client projects and assists in the presentations and maintain communication with clients via phone and handle routine inquires in the managers’ absence.
Collecting and storing commercial information from various sources, responsible for compiling reports and presentations as required; prepare, maintain and update clients’ files; and assist in collecting and analyzing commercial information.
Drafts and recommends changes on contract management procedures and performs benchmarking through market practices and customers feedback to incorporate best practices.
Executes contract terms as stipulated in the assigned project and responds to contract enquiries from relevant parties under minimal supervision from Manager.
Prepares and consolidates contract documentation and independently drafts correspondences, ensuring final copies and database are securely stored for the assigned project.
Handles contract changes to submit and finalise with customers in a timely manner and liaises with business development team members, as required.
Coordinates contract signing, performs checks on the contract documentation and handles disputed views in contract variation, when required.
Coordinates with relevant departments and tracks project milestone for timely issuance of work completion certificate for invoicing purposes under minimal supervision.
Handles billing and invoicing based on the contracted payment terms and liaises with estimation team members on the project costings, if available to generate cost summaries for the assigned projects.
Follow up on payment collection and liaises with customers and legal on complicated payment terms, including reporting to management on issues that would considerably affect the cost and delivery of the project.
Documents billing information (i.e. preliminary project cost, draft invoices, variation order and etc.), ensuring billing traceability and control for the preparation of billing and sales reports.
Collates and manages customers feedback by trending and tracking the returned rate of completed customer feedback forms from customers for further improvement.
Liaison with all subsidiaries for inquiries, progress of ongoing and job till completion for invoicing.
Any other ad hoc duties.
Requirements:
At least 3 years working experience in marine related industry.
Familiar in negotiation with subcons and vendors for specialized and complex repairs works.
Good interpersonal, organizational and computer skills.
Ability to multi-task and work under pressure.
Meticulous and comfortable with large amount of admin work.
Willing to work in Tuas, with company transport provided.
Job Criteria/Requirements
Qualifications:
Diploma
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