Supervisor, Housekeeping You will assist the Manager or Assistant Manager, Housekeeping in overseeing the daily housekeeping operations in our Serviced Residence. This includes creating a sense of home away from home for our residence and ensuring the cleanliness of our residents' homes, public area and linen are in accordance with our established procedures and guidelines. You will report directly to the Manager or Assistant Manager, Housekeeping. Responsibilities You will: • Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management • Promote teamwork and quality service within the team and coordination with the other departments • Manage room attendants, linen attendants and contractors during daily operations • Organise and provide on-job-training programmes for employees and train new room attendants • Inspect apartments and public areas for maintenance and cleanliness, ensuring each section maintains an excellent standard of resident satisfaction • Ensure a smooth check-in and check-out process for all residents • Report any damage and maintenance defects to the Engineering Department • Attend to all residents’ queries and needs, especially those of VIP residents • Schedule and conduct periodical cleaning programmes • Perform monthly stock-taking of all linens, uniforms, equipment, supplies and items • Perform daily checks to ensure no linen or equipment abuse • Assume cleaning responsibilities when required • Perform related tasks as assigned

You will perform daily cleaning and oversee the cleanliness of our residents' homes in accordance with our established procedures and guidelines. You will report directly to the Housekeeping Manager / Housekeeping Supervisor. Responsibilities You will: • Clean and inspect an allocated number of apartments set by the Housekeeping Supervisor • Check through the apartment's inventories with residents upon check-in and check-out • Ensure that cleanliness, proper amenities and literature placement are met according to working procedures and standards • Report any loss, damage to linen, furniture, fixtures and equipment, and maintenance defects to the Housekeeping Supervisor or the Engineering Department • Assist to train outsourced room attendants in housekeeping procedures and standards • Oversee the performance of your assigned outsourced room attendants • Provide support in daily operations by: o Replenishing supplies (Eg; drinking glasses, writing supplies and bathroom items) o Ensuring all equipment is in good working condition o Attending to residents’ requests • Assist in monthly linen inventory in your assigned area • Update status of apartments • Manage the storing and issuance of linen and uniform • Ensure that the laundry contractor meets cleanliness standards and deadlines • Sort, count and record the number of linen and soiled articles • Examine laundered items to ensure cleanliness and serviceability • Perform related tasks as assigned

Bellman The Bellman is responsible for welcoming guests into the Serviced Residence and assisting guests with luggage and transport requirements as and when required. Responsibilities You will: • Assist with loading/unloading luggage of guests to and from transportation • Opening the door/Holding the door for guests • Assist guests to arrange tours and transportation • Provide recommendations on places of interests to visit, food etc. • Daily newspaper delivery to rooms • Assist guests with any ad-hoc enquiries they may have • Assist with site inspection/rooming arrival guest • Maintaining cleanliness of bell storage and trolley • Sending mails/letters, etc to guest’s apartment • Basic Shoe shine service • Serve welcome drinks • Perform related tasks as assigned Job Requirements You have: • GCE O’ Level or equivalent • Good English written and spoken skills • Physically Fit • Able to work on rotating shift (including public holidays and night shift) • Good team player and independent in nature

• Prepares, cooks and serves any food delegated as your responsibility ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times. • Assists with the acceptance and storage of deliveries and that all-relevant company procedures are adhered to. • Monitor and minimize food wastage • Perform proper storage of all raw materials once received • Provides assistance to co-employees within food & beverage and amongst other departments in the performance of tasks to foster team work and success for the Hotel. • Oversee that cleanliness standards are met for equipment, work stations and environment • Adheres to rules and regulations set by the Management • Willing to work shifts Job Requirement • Candidate must possess at least Professional Certificate/NiTEC in Food & Beverage Services Management or equivalent. • At least 1 Year(s) of working experience in the related field is required for this position. • Required Skill(s): Culinary • Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent.

Executive, Guest Service You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service. Responsibilities You will: • Assist residents with check-in and check-out procedures • Ensure all residents are attended to at the Front Desk • Issue apartment access key cards • Attend to and anticipate all residents' queries and needs • Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements • Manage residents’ accounts, information and apartment availability in the system • Perform simple bookkeeping • Make and confirm reservations • Assist with the onboarding process for new employees • Respond to all queries through walk-ins, emails and calls and assist with requests • Handle and record resident feedback and complaints, referring them to supervisors and managers • Receive and convey messages to residents promptly • Handle the safekeeping of cash and residents’ valuables and belongings • Perform related tasks as assigned Job Requirements You have: • 2 years of relevant work experience preferably in the hospitality industry • Fresh graduates who have attained a Degree or Diploma in Hospitality, Hotel Management, or an equivalent qualification are welcomed to apply • Service-oriented • Passion in learning a variety of tasks, including handling paperwork • Willingness to perform shifts

The Host, Entrepot will be responsible for assisting in the restaurant operations to ensure that the guest experience, beverage quality and departmental revenue and profit goals meet its highest standard. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to the Restaurant Manager. Responsibilities • Greet and guide customers to their tables and assist them in seating • Manage a waiting list and seating chart • Print special occasion menu and set up table accordingly • Check table arrangement before and during service, ensuring table requests are met whenever possible • Anticipate customers needs and to be aware of all customers' requests • Any other ad-hoc duties as assigned • Be helpful, welcoming and pleasant towards each guest • Provide menus and offer recommendations on food and beverage options. • Take accurate food and beverage orders and relay them to the kitchen and bar staff. • Ensure timely delivery of orders and address any special requests or dietary requirements. • Check on guests regularly to ensure their satisfaction and promptly resolve any issues or concerns. • Collaborate with kitchen staff to ensure smooth flow of food orders and minimize waiting time for guests. • Coordinate with bartenders to serve beverages and ensure that alcoholic beverages are served responsibly and in compliance with legal requirements. • Upsell and promote menu items and special promotions to maximize revenue. • Set up dining tables with appropriate utensils, glassware, and condiments before guests' arrival. • Assist with general cleaning tasks such as sweeping, mopping, and sanitizing workstations and dining areas. • Monitor and restock supplies as needed, such as napkins, straws, and condiments. • Communicate effectively with colleagues and supervisors to ensure smooth operations an exceptional service delivery. • Collaborate with kitchen and bar staff to address any issues or special requests from guests. Job Requirements • No Experience Needed. Training will be provided. • Candidate must possess minimum Diploma in Food and Beverage or equivalent. • Excellent communication and interpersonal skills. • Excellent team player and friendly individual. • High initiative and positive attitude. • Able to multi-task and work in a fast-paced environment. • Willing to work on weekends, public holidays, and rotating shifts.

You are the main contact for the community, and acts as the face of lyf. You will be a multifaceted Community Manager, who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard can start from checking in a new resident, recommending the best yoga studio in town, replacing a light bulb, and ending with having a cup of coffee together with the lyf residents in the social spaces after work. You will report to the Chief lyf Guard. Responsibilities Take care of all guests from arrival until departure without imposing themselves on the guest by: a. Assisting lyf residents with their check-in (via mobile app or kiosk) and mobile key activation b. Encouraging members to download the lyf app to explore and interact with the lyf community c. Explore the various functions of the app with residents i. Mobile key, how to message lyf Guards, make ancillary purchases d. Handle guest queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment, and local events etc. e. Conduct tours for new lyf residents and potential residents, as well as business partners. f. Receives and transmits messages to guests promptly 2) Ensure operational efficiency by: a. Monitoring record of room availability using PMS/RMS whichever is applicable b. Ensures that processes carried out adheres to corporate guidelines c. Perform book-keeping activities whenever necessary d. Doing regular rounds to ensure cleanliness of property – especially in social spaces e. Handling walk-ins, emails, and phone enquiries through mobile / tablet device f. Light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance 3) Create an inclusive and collaborative community by: a. Maintaining resident preference profiles and track their likes and dislikes b. Assisting the Ambassador of Buzz to: i. Execute community initiatives designed to create connections between residents ii. Supervise in-building events for compliance with house rules and intercede or escalate issues as they arise c. Solving member related issues to ensure a cohesive community and to manage member expectations d. Assist the AOB in curating and planning calendar for residents and in-building events e. Proactively interact with residents and provide constructive recommendations to enhance their stay experience. f. Handle correspondences relating to residents, be it event notices or replying to their enquiries g. At lyf, lyf Guards will be given much more empowerment to react to residents’ needs. In turn, lyf Guards should proactively interact with and understand residents’ requirements.

You will support the daily guest service operations and ensure that the accounting operations in our Serviced Residence run smoothly at night. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service. Responsibilities You will: - Assist residents with check-in and check-out procedures - Make and confirm reservations - Respond to all queries through walk-ins, emails, calls and assist with requests. - Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift - Verify revenue from all sources and follow up on any discrepancies in reports - Account for all financial transactions at the front desk accurately during your shift - Handle end-of-day bookkeeping, auditing and account reconciliation - Handle and record residents’ complaints, feedback and perform the appropriate service recovery. - Perform end-of-day procedures and produce daily reports - Perform related tasks as assigned Job Requirements You have: - At least 2 years of relevant work experience preferably in the hospitality industry - Attained at least a Higher NITEC or NITEC in Hospitality, Hotel Management, or an equivalent qualification - Serviced-oriented, attentive to details and observant - Knowledge of night audit processes - Passion in learning a variety of tasks - Willingness to perform permanent night shifts

The main role of the Officer, Central Reservation, lyf Singapore is to aid and support the lyf Cluster Sales Department by effectively and efficiently processing all forms of reservations for all lyf properties in Singapore. He/she is required to handle and process reservations and enquiries through various channels such as, online travel agencies, FITs, phone calls, emails etc and ensure the accuracy of the distribution and communication of information to both internal and external customers. You will report directly to the Head, lyf Brand & General Manager, lyf Operations. You will: - Answer all incoming calls within the service level, and in a professional, helpful, and engaging way. - All emails enquiries are to be responded within the service level and complies with the company’s procedures. - Ensure all reservation details are entered timely and accurately into the system. - Maintain a positive selling approach to maximise yield in both occupancies and rates. - Ensure external and internal customer expectations are being met and guest needs are satisfied. - Assist with group bookings and coordinate with various departments with regards to the requirements and billing instructions. - Ensure departmental documentations and filing are in proper order (Eg: security deposit waivers and credit facility applications). - Preparation of commission letters for property agents and follow-up with the Finance Department. - Liaise with corporate bookers on in-house guest extension of stay and to coordinate with the respective properties. - To respond to all sales enquiries with follow-up actions, via e-mail or phone. - Create and maintain company profiles in the relevant software. - The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements. Job Requirements The candidate should possess the following: - Preferably at least a Diploma in Hotel Management - Good written and oral communication skills   - Possess excellent telephone etiquette, with good interpersonal skills. - Have a customer-oriented nature. - Meticulous - Ability to multi-task and work independently - Good team player - Good leadership skills

Supervisor, Guest Service You will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service. Responsibilities You will: • Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management • Promote teamwork and quality service within the team and coordination with the other departments • Assist to manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground • Assist residents with check-in and check-out procedures • Ensure all residents are attended to at the Front Desk • Issue apartment access key cards • Attend to and anticipate all residents' queries and needs • Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements • Manage residents’ accounts, information and apartment availability in the system • Perform simple bookkeeping • Make and confirm reservations • Assist with the onboarding process for new employees • Respond to walk-ins, emails, calls and assist with queries and requests • Handle and record resident feedback and complaints, and refer them to managers • Perform related tasks as assigned

Technician, Engineering You will oversee the general maintenance and minor repairs of equipment, facilities in our Serviced Residence. You will have close collaborations with colleagues from the different departments including Guest Service and Housekeeping to provide a smooth and pleasant stay for all our residents. You will report directly to the Manager or Assistant Manager, Engineering. Responsibilities You will: • Maintain good physical conditions of the building and ensure that its heating, lighting and ventilation are of good working condition • Conduct general maintenance works such as, painting, patching of walls, plumbing facilities, air-conditioning servicing, electrical switches and other fixtures and equipment to ensure smooth operations • Perform routine preventive maintenance programme • Check and inspect the building's machinery and equipment • Respond and prioritise maintenance requisitions (MWO) and residents' requests to ensure they receive quality service and furnishings • Perform related tasks as assigned Job Requirements You have: • At least 2 years of relevant work experience preferred • Attained at least a NITEC in Electrical, Mechanical, Aircon Maintenance, or an equivalent vocational qualification • Knowledge of building mechanical and electrical (M&E) maintenance related technical skills • Willingness to perform shifts