VIP Executive
Login to view salary
Hotel & Accommodation Services | Front Office | Butler / Club Floor Officer / Club Floor Agent
30 BEACH ROAD JW MARRIOTT SINGAPORE SOUTH BEACH SINGAPORE 189763
Job Type:
permanent or full time
Job Suitable For:
#greatstart#midcareer#newstart#youth#skills-training
Benefits:
health & wellness benefits
free food & beverages
training opportunities
personal development benefits
No. of Vacancies:
5
Job Description
- Assist the Assistant VIP Service Manager in handling the day to day operation of the Executive Lounge as well as the handling of VIP guests
- Attend to VIP check in/out
- Assist the Assistant VIP Service Manager in ensuring that the team working together to deliver optimum service to our guest and that guest needs are met.
- Handling Breakfast service, hi-tea service as well as cocktail service operation within the Executive Lounge for VIP and Executive guest
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Assist in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness.
- Complete scheduled inventories and stock and requisition necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Complete work orders for maintenance repairs as and when require.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
- Attend to VIP check in/out
- Assist the Assistant VIP Service Manager in ensuring that the team working together to deliver optimum service to our guest and that guest needs are met.
- Handling Breakfast service, hi-tea service as well as cocktail service operation within the Executive Lounge for VIP and Executive guest
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Assist in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness.
- Complete scheduled inventories and stock and requisition necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Complete work orders for maintenance repairs as and when require.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Job Criteria/Requirements
Qualifications:
Diploma
Work Experience Level:
mid level
Must-have skills:
PRIOR GUEST RELATIONS EXPERIENCE IS NECESSARY
Employer Profile
