Patient Service Associate

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Healthcare | Operations | Patient Service Associate
Job Type:
Full Time
Contract or Project Basis
Job Suitable For:
#midcareer#freshgrads#skills-training
Benefits:
No. of Vacancies:

7

Job Description

You will facilitate patients’ journey through the various service points in polyclinics by assisting with patients’ registration, appointment scheduling and rescheduling, referral and payment. You will provide patient care services such as measurement of height, weight and blood pressure. You will promote and educate patients of self help services and mobile applications. You will also manage patients’ general enquiries and screen patients’ condition . You will perform outgoing calls to patients to attend to their escalated requests. You will provide admin support as and when required. This position is 5.5 days workweek.

Job Criteria/Requirements
Qualifications:

O' Levels

Employer Profile
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National University Polyclinics

About the National University Polyclinics The National University Polyclinics (NUP) is a member of the National University Health System (NUHS), a leading academic health system and one of three public healthcare clusters in Singapore. NUP provides primary care treatment for acute illnesses, management of chronic diseases, women and children health services, and dental care at its network of polyclinics at Bukit Batok, Bukit Panjang, Choa Chu Kang, Clementi, Jurong, Pioneer, and Queenstown (with Taman Jurong, Tengah and Yew Tee to come). As part of an integrated academic health system, NUP collaborates with the hospitals and national specialty centres within NUHS as well as partners in the community, such as general practitioners, grassroots, and social care agencies, to provide patient-centred care for the population. For more information, please visit www.nup.com.sg | www.nuhs.edu.sg Delivering ‘Incredible care and health, together!’ Members of the NUHS: • National University Hospital • Ng Teng Fong General Hospital • Alexandra Hospital • Jurong Community Hospital • National University Polyclinics • National University Cancer Centre, Singapore • National University Heart Centre, Singapore • National University Centre for Oral Health, Singapore • NUS Yong Loo Lin School of Medicine • NUS Faculty of Dentistry • NUS Saw Swee Hock School of Public Health