OFFICER/EXECUTIVE, BILLING, SETTLEMENT
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Energy and Power | Energy Retail | Billing and Settlement Executive
8 JURONG TOWN HALL ROAD, THE JTC SUMMIT, 8 JURONG TOWN HALL ROAD 609434
Job Type:
permanent or full time
Job Suitable For:
#freshgrads
Benefits:
No. of Vacancies:
1
Job Description
Responsibilities:
• Generate customer bills and post entries within the Retail Department’s billing system.
• Manage the billing schedule, ensuring invoices are generated and sent out on time.
• Verify invoice details, including pricing and quantities, and address any discrepancies. Cross check invoices with customer-signed contract records to ensure consistency and rectify errors.
• Maintain accurate records of charges transactions by entering data into the billing system.
• Analyse contracts to ensure compliance with invoicing guidelines and regulations. Calculate charges based on agreed-upon rates, pricing structures, and contractual terms, apply adjustments if necessary.
• Ensure compliance with industry regulations, tax laws, and company policies in all billing procedures.
• Provide excellent customer support to customer service, sales, and finance by addressing billing related inquiries, disputes, and clarifications.
• Manage the collection process, which involves send the payment files and upload return files from the banks into the billing system.
• Take part in the billing settlement and reconciliation for the invoices from MSSL and EMC.
• Oversee billing system, troubleshoot technical issues, and collaborate with cross-functional teams and IT to enhance billing processes, including participation in UAT.
• Collaborate with external stakeholders such as banks and third-party vendor to ensure queries and issues relating to the operations are addressed.
• Identify system or process gaps and propose system enhancements and control risk measures as needed.
• Prepare and analyse billing reports, including revenue summaries, aging reports as required.
• Handle ad-hoc task assigned by the Team Leader/Manager.
Requirements:
• Degree or Diploma in Accountancy or Business or equivalent. Diploma holders will be considered for an Officer position.
• Ability to perform code changes in Microsoft Excel using VBA and/or in Microsoft Access will be an advantage.
• This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
• A team player with good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment.
• 5-days work week.
• Generate customer bills and post entries within the Retail Department’s billing system.
• Manage the billing schedule, ensuring invoices are generated and sent out on time.
• Verify invoice details, including pricing and quantities, and address any discrepancies. Cross check invoices with customer-signed contract records to ensure consistency and rectify errors.
• Maintain accurate records of charges transactions by entering data into the billing system.
• Analyse contracts to ensure compliance with invoicing guidelines and regulations. Calculate charges based on agreed-upon rates, pricing structures, and contractual terms, apply adjustments if necessary.
• Ensure compliance with industry regulations, tax laws, and company policies in all billing procedures.
• Provide excellent customer support to customer service, sales, and finance by addressing billing related inquiries, disputes, and clarifications.
• Manage the collection process, which involves send the payment files and upload return files from the banks into the billing system.
• Take part in the billing settlement and reconciliation for the invoices from MSSL and EMC.
• Oversee billing system, troubleshoot technical issues, and collaborate with cross-functional teams and IT to enhance billing processes, including participation in UAT.
• Collaborate with external stakeholders such as banks and third-party vendor to ensure queries and issues relating to the operations are addressed.
• Identify system or process gaps and propose system enhancements and control risk measures as needed.
• Prepare and analyse billing reports, including revenue summaries, aging reports as required.
• Handle ad-hoc task assigned by the Team Leader/Manager.
Requirements:
• Degree or Diploma in Accountancy or Business or equivalent. Diploma holders will be considered for an Officer position.
• Ability to perform code changes in Microsoft Excel using VBA and/or in Microsoft Access will be an advantage.
• This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
• A team player with good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment.
• 5-days work week.
Job Criteria/Requirements
Qualifications:
Diploma
Work Experience Level:
junior level
Must-have skills:
MICROSOFT EXCEL
Nice to Have Skills:
VBA KNOWLEDGE, MICROSOFT ACCESS
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