20
N' Levels
mid level
• AT LEAST 1-2 YEARS OF RELEVANT CUSTOMER SERVICE EXPERIENCE • CONFIDENT, FRIENDLY WITH A STRONG DESIRE TO CONNECT AND SERVE GUESTS IN A PERSONAL WAY • STRONG COMMUNICATOR WHO IS ABLE TO LISTEN TO GUESTS NEEDS / CONCERNS AND PRO-ACTIVE AND ACTS WITH INITIATIVE IN RESOLVING CUSTOMERS’ CONCERNS • WILLINGNESS TO WORK SHIFT HOURS, WEEKENDS AND PUBLIC HOLIDAYS