Ecommerce Assistant
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Retail | E-Commerce (Omni-Channel) | E-commerce Associate / Assistant
Job Type:
Full Time,
Internship/Attachment,
Permanent
Job Suitable For:
#greatstart#midcareer#freshgrads#skills-training
Benefits:
No. of Vacancies:
1
Job Description
We are currently looking for an E-Commerce Assistant who has experience running picking, packing and processing of online orders. He or she will oversee and ensure the smooth flow of the daily ecommerce operations.
Responsibilities:
In-charge of online order fulfilment; involves physical picking, quality control and packing of orders
Coordinate order processing, delivery and returns of customers’ orders across e-Commerce platforms & marketplaces
Responsible for scheduling of delivery/pick-ups with 3rd party delivery vendors
Coordinate with customer service on fulfilling products returns and exchanges
Attend to customer enquiries and administrative matters
Process daily closing of sales in the system
To coordinate with retail stores to fulfil orders
To coordinate with logistic to ensure deliveries are on time
May require to travel to stores to collect products for urgent fulfilment
Planning and executing SOPs
Address operational issues and concerns
Handle other ad-hoc projects whenever necessary
Requirements:
Singaporean or PR
Minimum 1 years of relevant experience in the handling of e-commerce platform (Shopee, Lazada, Shopify)
Comfortable in working in warehouse environment
Able to work independently and adhere to deadlines
Good interpersonal and communication skills
Growth oriented and humble to learn working attitude
Attention to details and accuracy
Highly adaptable in fast paced environments, must be able to think and act quickly with changing demands
Proficiency in Microsoft Office (Excel, PowerPoint and Word)
Responsibilities:
In-charge of online order fulfilment; involves physical picking, quality control and packing of orders
Coordinate order processing, delivery and returns of customers’ orders across e-Commerce platforms & marketplaces
Responsible for scheduling of delivery/pick-ups with 3rd party delivery vendors
Coordinate with customer service on fulfilling products returns and exchanges
Attend to customer enquiries and administrative matters
Process daily closing of sales in the system
To coordinate with retail stores to fulfil orders
To coordinate with logistic to ensure deliveries are on time
May require to travel to stores to collect products for urgent fulfilment
Planning and executing SOPs
Address operational issues and concerns
Handle other ad-hoc projects whenever necessary
Requirements:
Singaporean or PR
Minimum 1 years of relevant experience in the handling of e-commerce platform (Shopee, Lazada, Shopify)
Comfortable in working in warehouse environment
Able to work independently and adhere to deadlines
Good interpersonal and communication skills
Growth oriented and humble to learn working attitude
Attention to details and accuracy
Highly adaptable in fast paced environments, must be able to think and act quickly with changing demands
Proficiency in Microsoft Office (Excel, PowerPoint and Word)
Job Criteria/Requirements
Qualifications:
Higher NITEC
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