Customer Service Executive

MoneyMax

MoneyMax Financial Services Ltd. (“MoneyMax” or the “Company”, and together with its subsidiaries, the “Group”) is a leading pawnbroker, retailer and trader of pre-owned luxury items. Since establishing its first store in 2008, the Group has evolved and expanded its network to 71 outlets, making it one of the largest pawnbroking chains with a presence in both Singapore and Malaysia. As a customer-centric and innovative company, the Group is constantly exploring new opportunities to enhance customer experience and service standards in the pawnbroking industry. In 2015, the Group launched MoneyMax Online, making it Singapore’s first pawnbroking chain to offer customers an online platform to shop, sell and appraise their valuables. Subsequently, in 2016, the Group introduced a new 916 Love Gold jewellery collection in all its outlets to offer customers a wider variety of gold and jewellery in addition to pre-owned offerings.The Group developed and rolled out the Peppa Pig jewellery collection, its first intellectual property (IP) jewellery series and the first-of-its-kind in ASEAN in 2018. As part of its efforts to expand its markets and services, MoneyMax made its maiden foray into the People’s Republic of China (“PRC”) in 2016 via a joint venture to provide financial leasing services in Chongqing, PRC. In 2017, the Group entered into a joint venture collaboration with Tokyo Stock Exchange-listed Aucnet Inc. (“Aucnet”), to jointly develop Singapore’s first online LIVE business-to-business (“B2B”) auction platform, focusing on luxury branded merchandise, and gold and diamond goods. In 2018, the Group ventured into the automotive financial services industry providing a one-stop solutions for automotive ownership services through MoneyMax Leasing and MoneyMax Assurance Agency. MoneyMax has also won multiple awards from the coveted Singapore Prestige Brands Award (SPBA), including Overall Winner Award (Promising Brands – 2013) and The Most Popular Brand Award (Established Brands – 2015), and has been inducted into its prestigious Hall of Fame in 2015. MoneyMax is proud to be named by The Straits Times as “Singapore’s Fastest Growing Companies 2020”.