CUSTOMER SERVICE ASSISTANT (3 MONTH CONTRACT)
Login to view salary
Others - Customer Service | Customer Service | Customer Service Assistant
15 SENOKO DRIVE JTC FOOD HUB @ SENOKO SINGAPORE 758202
Job Type:
permanent or full time
Job Suitable For:
#flexitime
Benefits:
flexible work hours
free food & beverages
No. of Vacancies:
1
Job Description
Responsibilities:
🔸Attend to office phone call
🔸Provide and maintain good customer service
🔸Handle all customer enquiries through Facebook, Instagram, Email, WhatsApp and Google Review and follow up to ensure resolution in a timely, efficient, and professional manner.
🔸Attend and record all customer service complaints and coordinate feedback and investigation findings under teams.
🔸Handle and appeal all Grab refund/cancellation
🔸Handle online and bulk orders through Lalamove’s in a timely manner
🔸Ad-hoc duties as assigned by Management
🔸Attend to office phone call
🔸Provide and maintain good customer service
🔸Handle all customer enquiries through Facebook, Instagram, Email, WhatsApp and Google Review and follow up to ensure resolution in a timely, efficient, and professional manner.
🔸Attend and record all customer service complaints and coordinate feedback and investigation findings under teams.
🔸Handle and appeal all Grab refund/cancellation
🔸Handle online and bulk orders through Lalamove’s in a timely manner
🔸Ad-hoc duties as assigned by Management
Job Criteria/Requirements
Qualifications:
O' Levels
Work Experience Level:
junior level
Must-have skills:
WELL COMMUNICATION
Employer Profile
