Our Outlet Supervisor plays a critical role to Pezzo’s success. You are the face of Pezzo; while having great responsibility for the day-to-day operations, leading a team of the outlet crews, you constantly strive to maintain excellent service and quality to our pizza loving customers. As the Outlet Supervisor, you will: Ensure that outlet adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up. Responsible in ensuring that food (pizzas and drinks) are prepared in best quality, neatly, timely and in accordance to Pezzo’s secret recipe. Attend to customers’ queries and feedback with professionalism. Ensure that pizzas in the display area are restocked throughout. Manage and ensure proper stock ordering, keeping and handling. Lead, guide and train a team outlet crews. Create a friendly, supportive, fun and professional working environment. Ensure great customer experience and satisfaction in a fast and friendly manner. Schedule outlet’s manpower planning. Ensure proper handling of daily sales, petty cash, change and float. Maintaining proper records of leaves and attendance Ensure proper uniforms, punctuality and grooming are adhered to. A successful candidate will have/be: Passionate and experienced in managing F&B outlet Friendly and energetic personality with a great smile and positive attitude to serve and delight customer Follow proper standards and ensure quality, accuracy in a timely manner. Able to work on weekends and public holidays Staff Benefits: Medical benefits (Group H&S and clinical outpatient) Sales incentives and performance bonus Career advancement opportunities Various types of leave entitlements Meal & uniform provided