Job Highlights Meals are provided Staff Rate for Hotel Accommodation Birthday & Parent Care Leaves Job Description Assist in planning, co-ordinating and supervising activities of associates in the F&B outlet. Ensure that the F&B outlet conforms to sanitary regulations. Ensure that service procedures are up-to-date with strict adherence to the standards. Provide feedback on quality of food and appearance to the Executive Chef. Report any exceptional occurrences to the Outlet Manager/ Assistant F&B Manager. Attend all training and upgrading modules assigned from time to time to provide the highest service standards for the brand. Anticipate guests’ needs, acknowledge and respond to guests’ feedback promptly. Check and ensure all equipment are in good working condition, which includes all glassware and chinaware. Check and highlight immediate repair areas for faulty equipment. Responsible for checking on stock inventory levels and ordering supplies in the absence of the Outlet Manager. Conduct daily briefing in the absence of the Outlet Manager. Monitor and provide feedback on associates’ performance and provide coaching when required. Handle employee grievances and take appropriate disciplinary action when required. Foster and promote a co-operative, positive working climate which maximizes productivity and employee morale. Perform other duties assigned by the Management. Job Requirement: At least 3 years of working experience in a related field. Strong customer service and problem solving skill. Strong planning and people management skill to lead a dynamic service team. Team player with excellent interpersonal and communication skills. Able to work in fast-paced F&B environment. Able to commit to shift work, weekends and public holidays.

Job Highlights Meals Provided Birthday & Parent Care Leaves Comprehensive insurance coverage Job Description Restaurant 1. Assists the Outlet Manager in the administration, operations and profitability of the restaurant. Directs, control and motivate associates to ensure an efficient and profitable operation, providing associates with feedback when necessary. 2. To assist the Outlet Manager in providing the highest standard of F&B quality in line with Hotel standards. 3. To train, motivate and lead the associates / team members assigned. 4. Works closely with the Managers in delegating daily and weekly tasks ensuring that the duties are carried out thoroughly. 5. Ensures that all fixtures and equipment are properly used and maintained. Checks general appearance of the outlet before and after operation. 6. Responsible for the cleanliness of work station and to assist in the clean presentation of restaurant as a whole. 7. Must have a sound knowledge of the menu items so that you can answer questions and make good recommendations to the guests. 8. Takes order from the guests. 9. Upsells dishes and promotional items of the outlet 10. Attend all training assigned in order to provide the proper service standards for the brand. 11. Presents bill to diners and closes the transactions in accordance with POS operating procedures and policies. Returns change/credit card to the diners. 12. To check and supervise proper set-ups, correct mis-en-place and service for the station. 13. Ascertains guest’s satisfaction and handles any problems which may arise. Informs Manager of the problem and how it was resolved. 14. Report immediately to the Restaurant Manager and of all incidents that happens within the restaurant. 15. Performs other duties as assigned by the Management. Banquet 1. Perform any other duties assigned by the Management. Assist the Banquet Operations Manager in overseeing the daily administration and operations requirements. 2. Attend the daily briefing conducted by the F&B Manager in the absence of the Banquet Operations Manager. 3. Supervise staff/part-timers and provide necessary training for all staff. 4. Co-ordinate, organise and plan upcoming Banquet functions from staffing arrangement, audio/visual equipment, sound system, furniture, linen, guest supplies, set-up to billing. 5. Rectify defects in Function Rooms, public area or equipment through the follow-up of Maintenance Work Order. 6. Check and ensure the equipment set up is clean and in good working condition. This also applies to lighting and air-conditioning. 7. Check signages for entrance of Function Rooms, between guest lifts and hotel lobby, and also put up signage, if necessary. 8. Handle complaints and feedbacks by guests or organisers and take immediate action to resolve any issues that may arise. 9. Responsible for opening bill and present bill settlement to organisers after functions. 10. Perform any other duties assigned by the Management. Job Requirement: · Preferably 2 years of relevant working experience · Independent individual with positive working attitude and strong interpersonal skills · Possess good organizational and time management skills · Able to work shifts

Assist the Senior/Duty Managers in directing and supervising the activities of the Front Office department. Attend to all guests' queries, improvement feedbacks and compliments, and attend to guests' needs promptly and professionally. Assign rooms for all arriving guests after checking the guest preferences in the absence of Room Controller. Adhere to occupational, health and safety legislation, policies and procedures. Perform other duties as assigned by the Management. Job Requirements Possess at least Professional Certificate/NiTEC in Hospitality/Tourism/Hotel Management or equivalent At least 2 years of working experience in the related field Required Skills: Opera System, HotSOS System, Microsoft Office A team player with an eye for detail Good customer service & communication skills

Job Highlights Meals are provided Comprehensive insurance coverage Staff discounts for selected hotel properties Job Description Promote and sell the Hotel products and services Maintain a high level of product and service knowledge Develop and maintain a regular pattern of sales activities with regular clients Prepare and execute action plans which increase reservation sales and associated business Record and process reservations made by phone/fax/email Manage group reservation and rooming list, accept & monitor wait list reservations Process amendments to reservations such as extensions, early departures etc Investigate, record and manage “no show” reservations Record special billing arrangements for groups and conventions Liaise with Front Office and Finance departments on all reservations requiring credit approval Be informed of special rates/ offers/ promotions Monitor reservation levels and inform Managers of current and future occupancy rates Prepare reservation sales reports Perform any other duties assigned by the Management Job Requirements: Min. professional Certificate/Nitec, Diploma, Hospitality/Tourism/Hotel Management or equivalent. Proven experience as hotel reservation agent, concierge, or experience in customer service role is an advantage. Must have strong customer service skills. Must have strong verbal and written communication skills.

Job Highlights Meals are provided Staff Rate for Hotel Accommodation Birthday & Parent Care Leaves Job Description Handle end-to-end recruitment process from hiring requisition, conducting interviews to job offer, onboarding, including work pass management Responsible for monthly work pass administration which includes new application, renewal, cancellation and updates for employees and dependents Generate monthly reconciliation statement on GIRO work pass billing and Foreign Workers Levy for Finance Department Manage and maintain employees’ P-file records and employees’ information into system, ensure timely update for changes Handle insurance related claims and liaise with insurance broker on renewal matters for medical benefits and insurance Ensure timely submissions of government-related claims (e.g. CPF, Childcare Leave, Maternity/Paternity Leave / Shared Parental Leave etc) Coordinate exit management activities for employees including preparation of exit letters and exit interviews Preparation of all HR related letters (letter of certifications, bank account opening, etc) Assist in administering the annual Performance Appraisal exercise Handle periodical surveys from government agencies Administer employee leave records and entitlement in the HR system Plan and organise employee engagement activities for hotel associates Act as an advisor and counsel to employees on HR matters Responsible for the compilation of OT requisitions for monthly payroll processing Job Requirement: Preferably 2 - 3 years of experience in Human Resources, with hands-on experience and knowledge in Employment Act and other statutory requirements and legislation Prior knowledge in Timesoft software is an added advantage Proficient in Microsoft Office functions, Excel, Word and Power Point Good interpersonal and communication skills with the ability to work with external stakeholders Able to work independently as well as in teams Meticulous and attentive to details

- Responsible for the smooth operations and overall performance of the building’s services - Responsible for all assigned engineering, technical or maintenance and repair requests made by all tenants within and around the building premises - Conduct regular inspection, troubleshooting, and preventive and corrective maintenance work - Attend to all M&E related work orders and carry out minor repairs to building and M&E - works including air-conditioning, electrical, plumbing and fire protection system - Ensure Preventive Maintenance schedules and repair works are carried out accordingly - Ensure that the building standards in relation to safety and workshop practices are - adhered to in the repair and retrofit of all electrical, mechanical, plumbing, fire/safety emergency evacuation, lift rescue etc - Provide emergency support to all building services when required - Ensure compliance to building and fire safety rules and regulations Job Requirement: - Min. Nitec in Mechatronics, Electrical or Mechanical Engineering, professional certificates or equivalent - Minimum 2-3 years of experience in a retail mall/office/hotel with sound technical knowledge of building services (M&E) - Solid understanding of general maintenance procedures and techniques - Effective problem-solving abilities with excellent communication skills