Capella Singapore
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Capella Singapore

location icon 1 THE KNOLLS CAPELLA HOTEL, SINGAPORE SINGAPORE 098297
101 - 500
0 Other subsidiary companies

Company Overview

Capella Singapore offers an inspiring resort destination, just moments from Singapore’s financial and shopping districts. Residing on 30 acres of lush rainforest, the resort’s peaceful setting on a knoll is a rare masterpiece, boldly marrying Singapore’s rich colonial heritage with a symphony of contemporary architectural curves and designs.

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Bartender

Capella Singapore

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Position OverviewThe Bartender prepares and serve alcoholic/non-alcoholic beverages orders to guest in a courteous and efficient manner.The RolePrepare BeveragesMaintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the BarMaintain knowledge of the characteristics and description of every wine/champagne by the glass and major wines on the wine listPrepare a variety of alcoholic and non-alcoholic beveragesMaintain drinkware and beverage equipment needed for beverage preparationProvide guest with an enjoyable experienceAddress guests' queries on different types of beveragesRecommend alcoholic and non-alcoholic beverages and food pairings to guestsReview and update menus and wine lists.Talent ProfileMinimum 2 years' of experience as a BartenderPossess Singapore food safety certification
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Capella Concierge (Residences)

Capella Singapore

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Position Overview The Capella Concierge provides accurate information to tenant's inquiry without disclosing confidential information. All phone calls and enquiries must be answered with specific timeliness by applying correct etiquettes and standards. The individual partners with respective immediate departments to meet established standard prior to their requirements.The RoleManage Clubhouse OperationsSetting up and ensuring coverage at Concierge Desk from 8am 8pm dailyKeeping up to date on guests' movement through the Interaction LogEnsuring that Clubhouse is in immaculate condition, reporting on defects or cleanliness issues whenever necessaryEnsuring refreshments are replenishedProviding beverage assistance when requiredLoan of books, newspaper, magazine from the Clubhouse, upon requestAssisting with luggage / bags when necessaryWet weather assistanceProviding access to unit on behalf of tenantsProvide assistance to guests with physical disabilities or special needsProvide assistance to meet guests' requestsMaintain complete knowledge and understanding of all hotel information, including hotel services, facilities, layout, and hours of operationManage Concierge Service and Facilities BookingAssisting with recommendations and reservations at various restaurants, attractions, hotelsAssisting with requests for transportationProviding information to neighboring retailers, banks and clinics (including Camden clinics) and other services, their addresses and contact numbersArranging for laundry pick up and delivery on behalf of tenantsReceiving parcels on behalf and arranging for courier requestsRecommendation of 3rd party vendors (Housekeeping, tutors, catering, party planners, babysitting services, pet care, car services, pest control etc.)Providing Business Centre services (Printing, scanning etc)Liasing with Management and Engineering on all tenant defects, feedback and complaintsAssisting tenants with logging into complimentary WIFI provided in public spacesEnsuring that all requests from tenants (through email, Concierge phone or face-to-face) are dealt with in an efficiently and timely manner and handed over clearly when not possible.Communicate pertinent guest information to designated departments/personnel (i.e., special requests, events or issues)Preparing the venues prior booking, assisting with handover and to check space upon tenant's handover back to usAdvising on usage of facilities like Spa Room, Steam Room, Jacuzzi, BBQ pits where applicableAdvising on deposits and charges upon requestBooking of gourmet kitchen includes use of complete set of crockery and plates/utensilsTalent Profile Minimum Diploma Qualification or equivalentMinimum 1 year in luxury hotels or residences servicesAbility to think clearly, quickly, maintains concentration and makes concise decisions in any circumstances
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Club Residences Executive

Capella Singapore

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Position OverviewThe Club Residences Executive provides assistance to tenants and guest by assisting with reservations, accounting procedures, handling of complaints or enquiries and all other the day-to-day operation matters of the Club Residences. Partnering with respective immediate departments to meet established standard prior to their requirements, the Senior Club Executive is also responsible for the overall tenure, efficient check-in / check-out, in unit explanation and update of all Guest Preferences.The RoleConfirm reservation in system and review all noted information in trace, note and amenity reportsPrepare guest registration card and room key upon check inConduct group check-ins/outsAliases with culturist team and bell desk for guest arrival/ departure transportation arrangementHandle guest's complaint and inquiries and provide responses accuratelyBuild good rapport with all individuals including internal and externalAssist in making reservations such as walk in reservationPresent folio to guest and resolve and disputed chargesTalent ProfileDiploma in Hospitality ManagementExcellent communication skillsMinimum of 1 years' experience working in an upscale hotel or luxury residencesWilling to work flexible hours, including weekends and public holidaysExcellent judgment, attention to detail and ability to handle confidential information
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Cook I

Capella Singapore

1 THE KNOLLS CAPELLA HOTEL, SINGAPORE SINGAPORE 098297
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Position OverviewThe Cook I is responsible to deliver consistent food quality aimed at creating great experience for guests. The Individual will be responsible for performing all assigned culinary tasks to the highest standards in accordance to Capella standards and supports initiatives to maintain food hygiene, health, and safety standards. The RolePrepare FoodPreparation and production of all hot and cold food or bakery items for the a la carte menu and/or breakfast menu to ensure that they are in compliance with the prescribed recipes and specificationsDetermine the required mise-en-place according to the menu orderEnsure that the received products meet the predetermined quality and purchasing specificationsAssist supervisor in creating new dishes and arranging sample tasting for managementAssist with inventories as scheduledEscalate feedback on service challenges through proper escalation channelsTalent ProfileAt least 2 years of experience, preferably in a luxury hotel or upscale restaurantKnowledge of food and kitchen equipmentPossess food safety certificationWell-versed with local hygiene requirements
permanent or full time
junior level
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Marketing Communications Executive

Capella Singapore

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Position OverviewThe Marketing Communications Executive creates and executes property-level communications with our customers. Reporting to the Director of Marketing Communications, the individual promotes on-brand messaging to customers through traditional, digital, and social media channels to enhance the hotel's image.The RoleMANAGE BRAND EQUITYAnalyse market research findings, including guest reviews on Google and Tripadvisor, to evaluate brand awareness and association, implementing appropriate response strategiesPerform analysis of reputation risk to determine business impact to organizationOversee branding, positioning, local strategy, campaign development and agency managementDEVELOPING MARKETING STRATEGIESExecutes annual marketing plan with approved budget, in consultation with Director of Marketing CommunicationsCollaborate with Operations, Food & Beverage and Sales teams to execute promotions and campaigns aimed at targeting in-house and city guests with promotions that drive incremental revenue to the Hotel, including F&B outletsMANAGE MARKETING COMMUNICATIONS AND PUBLIC RELATIONSActs as the liaison between the marketing department and advertising / PR agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage and spa promotionsManage all media relations activities and information, including maintaining and distributing press kits, press releases, photo library, brochures, newsletters, key personnel biographies and hotel Q&A sheetPlan and execute sponsored events, community relations, and media-facing promotional activitiesCompile and verify monthly media monitoring reports across online, print, and social channels for internal distributionOVERALL PROJECT MANAGEMENT & COORDINATION OF MARKETING ACTIVITIESCoordinate and manage photography for advertising, collateral and public relations purposes between the Hotel, external vendors and the corporate teamsActs as the primary liaison of contact for approved local photographers for food, amenity, and property imagery, ensuring all photography adheres to brand guidelinesReview menus and develop design briefs and copywriting for all other marketing collaterals that support campaigns and communicationsOversee the creation and maintenance of digital channels, including updates to the website and booking engine.Develop and manage a communications and F&B promotions calendar, including scheduling press releases, media advisories, and coverage of hotel eventsVerify and compile monthly media monitoring reports across online, print, and social channels for internal distribution Talent ProfileMinimum of 1 year experience in Communications, Public Relation or Marketing in luxury sectorPrior experience in agency and influencer managementExperience of developing, creating and managing promotional marketing campaigns
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Sales Coordinator

Capella Singapore

1 THE KNOLLS CAPELLA HOTEL, SINGAPORE SINGAPORE 098297
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Position OverviewThe Sales Coordinator oversees day to day administrative work for the department and to provide the first form of contact for each client during the enquiry stage. The RoleSales ActivitiesPrepare presentation materialsPrepare information packages and sales kits to support sales engagementPrepare sales proposal, contracts & proforma invoiceAssist to create profile, room and event block in the Opera systemAssist Managers to retrieve and check guestroom keys prior to site inspectionAdminister inventory control of collateral materials and corporate gift itemsGenerate weekly sales reportResponse to enquiries on a timely manner within 24 hoursFollow up with guests and/or customers on their requirementsCommunicate requirements and/or changes with relevant departmentsSchedule sales engagement appointments for the sales teamCollect guests' data to support the administration of customer acquisition programmesMaintain database of sales leads Talent ProfileDiploma in Hospitality Management or equivalentPrior experience in administrationKnowledge of Opera Cloud S&CExcellent organizational and interpersonal skills
permanent or full time
junior level
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Server

Capella Singapore

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Position OverviewThe Server will be responsible for preparation of Employee Dining Room food and beverage supplies, serving, and maintaining the cleanliness and hygiene of the cafeteria.The RoleEmployee Dining Room OperationsServe meals and restock counters with food and beverage supplies, including condiments, bread and jam spreadsMaintain the cleanliness of the dining area, kitchen, and all equipment, perform cleaning and sanitation duties as neededTake, record and restock food and beverage supplies inventoryAdhere to all health, safety, and sanitation guidelines, including proper food handling and waste disposalSupport other team members during busy periods and assist with opening and closing dutiesReport any maintenance issues or hazards to the Engineering departmentTalent ProfileMinimum Secondary EducationBasic knowledge of equipment handling and kitchen hygiene Contract period: 31 October 2025 to 30 November 2025