Senior / Patient Service Associate (Unit Dose Packaging)

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Novena, Yishun
Job Type:
permanent or full time
No. of Vacancies:


Job Description
Job Description

While the campus is under construction, you may be deployed to Yishun Community Hospital (YCH), Khoo Teck Puat Hospital (KTPH), and Tan Tock Seng Hospital (TTSH). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023).

Duties & Responsibilities
Assist in processing of medication orders for inpatient and outpatient dispensing and supplies.

Perform cashier and billing functions.

To adhere with the policies and procedure pertaining to Good Dispensing Practice

Able to provide advice on the products kept in pharmacy.

Handle telephone and walk-in enquiries from patients and hospital staff.

Assist in the reception and patient registration in the pharmacy areas.

Assist in providing quality customer service.

Receive, unpack and check stocks against the appropriate documents, to ensure that items supplied are correct and accounted for.

Arrange stocks in FEFO order.

Perform stock receipts and issues/ transfer in the inventory systems.

During stock take, assist in counting the stock.

Assist in monitoring and maintaining inventory of stocks in the areas of work such as replenishing of stock in the pharmacy.

Maintains the cleanliness of the pharmacy work areas and prepare work areas for daily operations.

Support the hospital by participating actively in the various activities organized by the hospital such activities include QC, community projects, staff welfare and recreational activities and etc.

Assist in daily manpower role allocation

Assist in orientating and training new staff assigned to the section

Other duties directed by the supervisors.

Possess at least a GCE 'N' or 'O' levels

Computer literate

Basic customer service skills

Possess the ability to work 3 rotating shifts, including weekends and public holidays
Job Criteria/Requirements
Work Experience Level:

junior level

Must-have skills:


Nice to Have Skills:


Employer Profile

WoodlandsHealth Pte Ltd

Woodlands Health (WH) provides care for the north-western population in Singapore. We will operate a purpose-designed integrated Campus set to open progressively from end 2023. The Campus will include a fully integrated acute and community hospital, specialist outpatient clinics, a long-term care facility and green healing spaces. We will offer a comprehensive range of acute, sub-acute, rehabilitative and transitional care services, working closely with partners to deliver seamless care within and beyond our Campus. Since 2016, WH has started serving and empowering residents in their health journey through our Community Nurse Posts and outreach efforts. WH also introduced the GPFirst programme in the North, the first community-based Urgent Care Centre at Kampung Admiralty and the NurseFirst helpline, which help to improve the right-siting and accessibility of care within the community. If you are interested in joining the WH family, visit for information on job vacancies.