Senior / Patient Service Associate (Unit Dose Packaging)
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Novena, Yishun
Job Type:
permanent or full time
Benefits:
No. of Vacancies:
2
Job Description
Job Description
While the campus is under construction, you may be deployed to Yishun Community Hospital (YCH), Khoo Teck Puat Hospital (KTPH), and Tan Tock Seng Hospital (TTSH). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023).
Duties & Responsibilities
Assist in processing of medication orders for inpatient and outpatient dispensing and supplies.
Perform cashier and billing functions.
To adhere with the policies and procedure pertaining to Good Dispensing Practice
Able to provide advice on the products kept in pharmacy.
Handle telephone and walk-in enquiries from patients and hospital staff.
Assist in the reception and patient registration in the pharmacy areas.
Assist in providing quality customer service.
Receive, unpack and check stocks against the appropriate documents, to ensure that items supplied are correct and accounted for.
Arrange stocks in FEFO order.
Perform stock receipts and issues/ transfer in the inventory systems.
During stock take, assist in counting the stock.
Assist in monitoring and maintaining inventory of stocks in the areas of work such as replenishing of stock in the pharmacy.
Maintains the cleanliness of the pharmacy work areas and prepare work areas for daily operations.
Support the hospital by participating actively in the various activities organized by the hospital such activities include QC, community projects, staff welfare and recreational activities and etc.
Assist in daily manpower role allocation
Assist in orientating and training new staff assigned to the section
Other duties directed by the supervisors.
Requirements
Possess at least a GCE 'N' or 'O' levels
Computer literate
Basic customer service skills
Possess the ability to work 3 rotating shifts, including weekends and public holidays
While the campus is under construction, you may be deployed to Yishun Community Hospital (YCH), Khoo Teck Puat Hospital (KTPH), and Tan Tock Seng Hospital (TTSH). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023).
Duties & Responsibilities
Assist in processing of medication orders for inpatient and outpatient dispensing and supplies.
Perform cashier and billing functions.
To adhere with the policies and procedure pertaining to Good Dispensing Practice
Able to provide advice on the products kept in pharmacy.
Handle telephone and walk-in enquiries from patients and hospital staff.
Assist in the reception and patient registration in the pharmacy areas.
Assist in providing quality customer service.
Receive, unpack and check stocks against the appropriate documents, to ensure that items supplied are correct and accounted for.
Arrange stocks in FEFO order.
Perform stock receipts and issues/ transfer in the inventory systems.
During stock take, assist in counting the stock.
Assist in monitoring and maintaining inventory of stocks in the areas of work such as replenishing of stock in the pharmacy.
Maintains the cleanliness of the pharmacy work areas and prepare work areas for daily operations.
Support the hospital by participating actively in the various activities organized by the hospital such activities include QC, community projects, staff welfare and recreational activities and etc.
Assist in daily manpower role allocation
Assist in orientating and training new staff assigned to the section
Other duties directed by the supervisors.
Requirements
Possess at least a GCE 'N' or 'O' levels
Computer literate
Basic customer service skills
Possess the ability to work 3 rotating shifts, including weekends and public holidays
Job Criteria/Requirements
Work Experience Level:
junior level
Must-have skills:
BASIC CUSTOMER SERVICE SKILLS
Nice to Have Skills:
POSSESS THE ABILITY TO WORK 3 ROTATING SHIFTS, INCLUDING WEEKENDS AND PUBLIC HOLIDAYS
Employer Profile
WoodlandsHealth Pte Ltd
Woodlands Health (WH) provides care for the north-western population in Singapore.
We will operate a purpose-designed integrated Campus set to open progressively from end 2023. The Campus will include a fully integrated acute and community hospital, specialist outpatient clinics, a long-term care facility and green healing spaces.
We will offer a comprehensive range of acute, sub-acute, rehabilitative and transitional care services, working closely with partners to deliver seamless care within and beyond our Campus.
Since 2016, WH has started serving and empowering residents in their health journey through our Community Nurse Posts and outreach efforts. WH also introduced the GPFirst programme in the North, the first community-based Urgent Care Centre at Kampung Admiralty and the NurseFirst helpline, which help to improve the right-siting and accessibility of care within the community.
If you are interested in joining the WH family, visit www.whc.sg/join-us for information on job vacancies.
We will operate a purpose-designed integrated Campus set to open progressively from end 2023. The Campus will include a fully integrated acute and community hospital, specialist outpatient clinics, a long-term care facility and green healing spaces.
We will offer a comprehensive range of acute, sub-acute, rehabilitative and transitional care services, working closely with partners to deliver seamless care within and beyond our Campus.
Since 2016, WH has started serving and empowering residents in their health journey through our Community Nurse Posts and outreach efforts. WH also introduced the GPFirst programme in the North, the first community-based Urgent Care Centre at Kampung Admiralty and the NurseFirst helpline, which help to improve the right-siting and accessibility of care within the community.
If you are interested in joining the WH family, visit www.whc.sg/join-us for information on job vacancies.