Senior / Executive, Pharmacy Store (Retail)

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90 Yishun Central, Singapore 768828
Job Type:
permanent or full time
No. of Vacancies:


Job Description
Broad Function
The Retail Pharmacy Executive is a key stakeholder in ensuring the success of WH Retail Pharmacy. He/She will work in a team under the Outpatient Pharmacy’s retail arm. The responsibilities of the Retail Pharmacy Executive can be mainly categorised into 2 phases:

Phase 1: Setup of WH Retail Pharmacy
Strategise WH Retail Pharmacy’s business plans
Optimise product range and create a framework for product evaluation
Plan future marketing and promotional activities
Execute procurement of pharmacy products and related inventory
Negotiate with external stakeholders (e.g. vendors) to secure the best outcome for WH Retail Pharmacy and our customers

Phase 2: Go-Live of WH Retail Pharmacy
Maintain and refine the activities listed in Phase 1
Track outcomes of retail pharmacy operations (e.g. sales, patient experience)
Ensure smooth operations of the retail pharmacy, including its digital presence
Seek continuous opportunities for business development and service expansion

Key Responsibilities and Duties


Work with Retail Pharmacy in-charge to propose the Retail Pharmacy business strategy, and source for suppliers and business opportunities

Maintain good working relationships with other stakeholders; pharmacy staff, nurses, vendors etc

Plan for set up time line and coordinate product evaluation and procurement timeline

Present business strategies, evaluation and procurement strategies to management

Liaise with vendors on sales strategy (promotions or sponsorships) and secure competitive pricing

Ensures competitive prices, evaluates and establishes contracts where applicable

In charge of ordering and purchasing of retail products and ensuring that it complies with the department’s work instructions and legal requirements

Perform basic sales analysis to support decision making for retail business strategy

Maintain a proper documentation and accountability for all transactions, and establishes an efficient system of document filing, information storage and retrieval

Liaise with vendors on goods related matters, ie stocks delivered discrepancies, out of stock situation, defective goods, urgent delivery of goods, pre-ordering

Manage retail inventory and ensure healthy stock levels with shelves that are well-stocked and tidy

Manage the prices in SAP and ensures that this is correctly reflected on the price tickets

Maintain Retail Pharmacy e-commerce page including item master set up, content creation and basic website design

Help out in duties to ensure the smooth running of day-to-day operations, including guidance of PSAs on cashiering, customers’ enquiries, goods receiving, unloading and shelves top up, stock rotation

Responsible for Retail Pharmacy overall business development, and ensure smooth running of retail pharmacy operations including support of procurement and day-to-day retail duties

Job Requirements
Degree from a recognised institution preferably in Business or Retail Management

Minimum 1 - 2 years of relevant work experience for Executive

Minimum 3 - 4 years of relevant work experience for Senior Executive

Experiences in online businesses would be an added advantage

Pharmacists / candidates with retail pharmacy experience are preferred

Able to communicate effectively in English (verbal, written)

Well versed in Microsoft Office and advanced Excel analytics tools

Have a good sensing of overall retail pharmacy business outlook, especially in the hospital setting

Possesses good working knowledge of presentation, negotiation and interpersonal skills

Ability to multi-task and prioritise deadlines

Good team player and exhibits willingness to learn
Job Criteria/Requirements
Work Experience Level:

mid level

Must-have skills:


Nice to Have Skills:


Employer Profile

WoodlandsHealth Pte Ltd

Woodlands Health (WH) provides care for the north-western population in Singapore. We will operate a purpose-designed integrated Campus set to open progressively from end 2023. The Campus will include a fully integrated acute and community hospital, specialist outpatient clinics, a long-term care facility and green healing spaces. We will offer a comprehensive range of acute, sub-acute, rehabilitative and transitional care services, working closely with partners to deliver seamless care within and beyond our Campus. Since 2016, WH has started serving and empowering residents in their health journey through our Community Nurse Posts and outreach efforts. WH also introduced the GPFirst programme in the North, the first community-based Urgent Care Centre at Kampung Admiralty and the NurseFirst helpline, which help to improve the right-siting and accessibility of care within the community. If you are interested in joining the WH family, visit for information on job vacancies.