Broad Function Woodlands Health (WH) envisions personalised and quality healthcare for the community of the future. It will co-develop and integrate services with community stakeholders and extend care beyond the hospital into the community and homes. To work with the Radiology Informatics Team, the general duties and responsibilities of the RISPACS Officer includes daily administration and management of the Radiology Information System (RIS), Picture Archival and Communication Systems (PACS) and relevant components such as modules, applications, systems that are integrated to RIS and PACS, ensuring that all are working to specifications, user requirements and satisfaction. Key Responsibilities and Duties Specific (Operation) Support daily operations of IT systems relevant to Radiology operational needs such as managing order, image flows, routing, pre-fetching, correcting broken studies, editing patient demographics/exams Document and communicate specific issues identified with clinical users with respect to service issues, updates, progress and resolution Troubleshoot basic Radiology RIS-PACS and Radiology-specific Electronic Medical Records, Billing System, Communication System issues, escalating to the relevant parties/vendors when applicable Provide daily administration of PACS application and RIS modules, maintaining system integrity, through daily health checks of the system Perform daily, weekly and monthly routine maintenance procedures and report generation as required Support and execute Business Continuity Procedures during system downtime and subsequent reconciliation efforts Carry out procedures as documented in Service Level Agreements for reporting problems to relevant parties and escalating issues through to resolution Work with IT department, vendors and end-user groups to communicate request for moves, additions and changes to the systems Conduct system/component training for RISPACS General General book-keeping of RISPACS issues Liaise closely and execute Project tasks with IT team, vendors and end-user groups during Project start up, setup, implementation, training, system upgrades and on-going support. Support Radiology User in relevant group meetings in general secretariat, coordination, technical setup Support IT projects within Department of Radiology Perform ad-hoc data mining and housekeeping from Radiology IT Systems. Any other duties assigned by reporting officer or Radiology leads Job Requirements A recognized Degree, preferably in Information Technology or Computer Science or Cybersecurity At least 0-4 years in healthcare or related industry. Fresh graduates are welcome to apply Relevant experience in Radiology Department and/or healthcare environment is advantageous Some work experience or knowledge with Informatics Systems, servers, networks is preferred Good interpersonal skills. Possess effective written and oral communication skills Good Customer Service. Able to clarify and respond to users’ needs and requests Adaptability and Initiative. Responds in a proactive manner to daily challenges. Effectively and easily adjusts approach to match varied task requirements Work Standards. Performs to a consistently high standard and to agreed time frames. Follow well established procedures and regulations. Ensures documentation where necessary Teamwork. Work as an effective team member and able to build relationships with others. Able to work independently and contributes to team/organizational success

While the campus is under construction, you may be deployed to National University Hospital (NUH). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023). Duties & Responsibilities Responsible for providing all bed allocation requests and services on a timely manner via bed booking system Perform bed allocation duties, complying to a set of rules and priorities levels as established by the hospital, and assignment of beds to patients shall be in accordance to patients' needs and choice where possible. To be able to identify potential bed tight situation and activate bed tight measures. To coordinate patient movement with wards and other departments based on bed status if required. To answer phone calls on bed enquires and respond to or follow up on bed/transfer requests and ambulance arrangement. To assist in preparation of management reports and provide statistics as and when required. To send out Bed Status report on a timely basis and send out notifications of BRO and bed waiting status to designated recipients if hospital BOR is high. To coordinate and liaise with various parties to arrange ambulance transfer and ensure any special requirements are communicated correctly. To assist in collating statistics of bed request and ambulance transfers Assist on phone, email or fax enquires Assist in preparation of materials related to bed planning and ambulance services Provide department administrative support where required Involve and engaged in ad-hoc projects Conduct testing of applications when necessary Monitor, maintain and manage inventories in office Requirements GCE 'N' or 'O' levels, Professionals Certificate/NITEC. Possess basic workplace English and other local languages (s) and numeracy including conversational, writing making electronic entries e.g. record information on forms, charts and checklists. Proficient in Microsoft Office Experience in frontline customer service and prior working experience in health care industry will be an advantage Able to work 2 rotating shifts, including weekends and public holidays

While the campus is under construction, you may be deployed to Khoo Teck Puat Hospital (KTPH) and Admiralty Medical Centre (AdMC). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023). Duties & Responsibilities Register patients for consultation Attend to queries from both internal and external customers Render assistance to patients when necessary Collect payment for services rendered and accountable for payment collected Provide financial counselling to patients Assist with appointment scheduling for patients' follow up Requirements Possess at least a GCE 'N' or 'O' levels, Professional Certificate/NITEC or Diploma Possess the ability to speak two or more languages / dialects will be an advantage (to liaise with dialects speaking patients) Computer literate Possess experience in frontline customer service preferred Possess the ability to work 3 rotating shifts, including weekends and public holidays

While the campus is under construction, you may be deployed to Tan Tock Seng Hospital (TTSH) and Yishun Community Hospital (YCH). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023). Duties & Responsibilities Register patients for consultation Attend to queries from both internal and external customers Render assistance to patients when necessary Collect payment for services rendered and accountable for payment collected Provide financial counselling to patients Assist with appointment scheduling for patients' follow up To maintain the cleanliness and tidiness of the wards' counters Requirements Possess at least a GCE 'N' or 'O' levels, Professional Certificate/NITEC/Higher NITEC or Diploma Possess the ability to speak two or more languages / dialects will be an advantage (to liaise with dialects speaking patients) Computer literate Possess experience in frontline customer service preferred Possess the ability to work 2 rotating shifts, including weekends and public holidays

Job Description While the campus is under construction, you may be deployed to Yishun Community Hospital (YCH), Khoo Teck Puat Hospital (KTPH), and Tan Tock Seng Hospital (TTSH). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023). Duties & Responsibilities Assist in processing of medication orders for inpatient and outpatient dispensing and supplies. Perform cashier and billing functions. To adhere with the policies and procedure pertaining to Good Dispensing Practice Able to provide advice on the products kept in pharmacy. Handle telephone and walk-in enquiries from patients and hospital staff. Assist in the reception and patient registration in the pharmacy areas. Assist in providing quality customer service. Receive, unpack and check stocks against the appropriate documents, to ensure that items supplied are correct and accounted for. Arrange stocks in FEFO order. Perform stock receipts and issues/ transfer in the inventory systems. During stock take, assist in counting the stock. Assist in monitoring and maintaining inventory of stocks in the areas of work such as replenishing of stock in the pharmacy. Maintains the cleanliness of the pharmacy work areas and prepare work areas for daily operations. Support the hospital by participating actively in the various activities organized by the hospital such activities include QC, community projects, staff welfare and recreational activities and etc. Assist in daily manpower role allocation Assist in orientating and training new staff assigned to the section Other duties directed by the supervisors. Requirements Possess at least a GCE 'N' or 'O' levels Computer literate Basic customer service skills

Job Description While the campus is under construction, you may be deployed to Yishun Community Hospital (YCH), Khoo Teck Puat Hospital (KTPH), and Tan Tock Seng Hospital (TTSH). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023). Duties & Responsibilities Assist in processing of medication orders for inpatient and outpatient dispensing and supplies. Perform cashier and billing functions. To adhere with the policies and procedure pertaining to Good Dispensing Practice Able to provide advice on the products kept in pharmacy. Handle telephone and walk-in enquiries from patients and hospital staff. Assist in the reception and patient registration in the pharmacy areas. Assist in providing quality customer service. Receive, unpack and check stocks against the appropriate documents, to ensure that items supplied are correct and accounted for. Arrange stocks in FEFO order. Perform stock receipts and issues/ transfer in the inventory systems. During stock take, assist in counting the stock. Assist in monitoring and maintaining inventory of stocks in the areas of work such as replenishing of stock in the pharmacy. Maintains the cleanliness of the pharmacy work areas and prepare work areas for daily operations. Support the hospital by participating actively in the various activities organized by the hospital such activities include QC, community projects, staff welfare and recreational activities and etc. Assist in daily manpower role allocation Assist in orientating and training new staff assigned to the section Other duties directed by the supervisors. Requirements Possess at least a GCE 'N' or 'O' levels Computer literate Basic customer service skills Possess the ability to work 3 rotating shifts, including weekends and public holidays

Broad Function Assist and support the Bed Management Unit (BMU) to plan, coordinate and provide efficient and clinically appropriate ward placement of all patients entering or transferring within the Woodlands Health Campus Hospital. Key Responsibilities and Duties Specific Assist in the development and improvement of workflows and processes in BMU Assist in the development of algorithm for bed allocation based on hospital’s clinical segmentation and patients’ requirements Assist in the bed assignment operations for patients admitted through ED, Clinics or for scheduled operations Perform bed allocation duties and assign beds in accordance to the hospital guidelines Coordinate patient movement with wards and other departments Identify potential bed tight situation and activate bed tight measures Liase with other hospitals and LTC operator for direct admission, when required Handle bed enquiries and respond to or follow up on bed/transfer requests Optimise manpower utilisation through effective rostering Coordinate OJT programs for new staff by identifying training needs, plan and organise programs and schedules, continuously evaluate and monitor staff progress, initiate reviews/feedback session Assist to develop training materials and provide training to frontline staff in the areas of bed allocation in accordance to guidelines Generating and analysing information to identify trends and provide key analysis for effective Management decision making and action General Provide secretariat support to divisional/departmental meeting, committees, taskforce and workgroup meetings as required Provide support in other WH-related projects and tasks Job Requirements Degree in any discipline with 2 years working experience preferred, preferably in BMU, in an operations or service background Experience in healthcare operations preferred Possess ability to plan, organize, supervise and execute plans Analytical and innovative thinker Service-oriented with good interpersonal and communication skills Good team player and ability to manage relationships (internal and external) Ability to work independently and also in a team